Performance Bicycle

★★★☆☆
  • 1646 S. Bascom Ave Hamilton Plaza

    Campbell, CA 95008

    Map & Directions
  • 408-559-0495

About Performance Bicycle

Categories
  • Bicycles
  • Bicycle Repair
  • Bike Racks
  • Sporting Goods
Details
  • Shop Online
Hours
M-Sa 10am-7pm, Su 10am-6pm
Phones
  • Toll Free (800-727-2453)
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Sports & Recreation

Sports & Recreation
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2.8 5
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.

wow 5 times there to buy a $1000.00 bicycle and no help
even the Manager has no Customer Respect.
even with some Traning and Maners they would only rise to Bad Service BUT THAT WOULD BE BETTER THAN WHAT THEY HAVE NOW!

0
★☆☆☆☆

wow 5 times there to buy a $1000.00 bicycle and no help
even the Manager has no Customer Respect.
even with some Traning and Maners they would only rise to Bad Service BUT THAT WOULD BE BETTER THAN WHAT THEY HAVE NOW!

.

Hard to get any help in the store and once you can get the attention of an employee they are not very friendly. No better luck on the phone either, they seem to put you on hold and then forget about you.
The bicycle I bought did not last very long with some serious yet unexplained damage to the wheel after 4 rides, but that may just have been bad luck.

0
★☆☆☆☆

Hard to get any help in the store and once you can get the attention of an employee they are not very friendly. No better luck on the phone either, they seem to put you on hold and then forget about you.
The bicycle I bought did not last very long with some serious yet unexplained damage to the wheel after 4 rides, but that may just have been bad luck.

.

I spent a month finding my first new bike since I was a kid and Perfromance Bikes was one of the stores that I visited. They are one of the few places in the area that sell Fuji bikes and I wanted to test ride a few. I visited the shop at lunch, figuring that I could get a quick ride in. After waiting 20 minutes for someone to help me, I finally gave up and left. The store is manned by what appear to be high school kids who have been trained little on customer service. I never got far enough to find out who would perfom maintenence on a bike purchased there but if it was those kids, I wouldn't feel comfortable.

Ocassionally, they do have a sale on accessories which can be pretty decent. They have a better than average seleciton of shorts and shirts and have more parts in stock than most stores.

Shop their sales on accessories but go to Silicon Valley Bikes just down the road to buy your bike. Those guys will spend as much time with you as you need to get just the right bike. When I shopped there, they even stayed open late so that I could keep test riding.

1
★★★☆☆

I spent a month finding my first new bike since I was a kid and Perfromance Bikes was one of the stores that I visited. They are one of the few places in the area that sell Fuji bikes and I wanted to test ride a few. I visited the shop at lunch, figuring that I could get a quick ride in. After waiting 20 minutes for someone to help me, I finally gave up and left. The store is manned by what appear to be high school kids who have been trained little on customer service. I never got far enough to find out who would perfom maintenence on a bike purchased there but if it was those kids, I wouldn't feel comfortable.

Ocassionally, they do have a sale on accessories which can be pretty decent. They have a better than average seleciton of shorts and shirts and have more parts in stock than most stores.

Shop their sales on accessories but go to Silicon Valley Bikes just down the road to buy your bike. Those guys will spend as much time with you as you need to get just the right bike. When I shopped there, they even stayed open late so that I could keep test riding.

Pros: Good selection of accessories, occasionally decent sale prices

Cons: Very poor customer service, staffed by very young kids

.

bought some pedals here for my boyfriends bike, they helped me out, very knowledgable staff, they bike themselves which is always good. Right off Hwy 17. They had good prices, mostly lower than REI which is the only other place I had gone looking. Mostly recommend cause of the customer service A+ job guys! Will continue to shop here, its a local shop, try and support em. In a small strip mall lot.

4
★★★★☆

bought some pedals here for my boyfriends bike, they helped me out, very knowledgable staff, they bike themselves which is always good. Right off Hwy 17. They had good prices, mostly lower than REI which is the only other place I had gone looking. Mostly recommend cause of the customer service A+ job guys! Will continue to shop here, its a local shop, try and support em. In a small strip mall lot.

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.

This is a great store. Although the selection of bikes is not as big as many of the other stores, they do have a big selection of accessories (helmets, clothing, sunglasses, etc.) Join their mailing list and they'll inform you when they're having a sale, you can save a ton of money. Parking is plentiful, the store is situated in a fairly large strip mall.

5
★★★★★

This is a great store. Although the selection of bikes is not as big as many of the other stores, they do have a big selection of accessories (helmets, clothing, sunglasses, etc.) Join their mailing list and they'll inform you when they're having a sale, you can save a ton of money. Parking is plentiful, the store is situated in a fairly large strip mall.

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Message from Performance Bicycle

Shop your local Campbell, CA Performance Bike store for a wide selection of bikes, helmets, clothing, nutrition and more. Checkout our free in-store clinics and full service bike repair shop.

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