Chow Bella Pet Spa and Hotel

★★★★☆
  • 11939 Ventura Blvd

    Studio City, CA 91604

    Cross street: Radford Ave.

    Map & Directions
  • 818-763-0300

About Chow Bella Pet Spa and Hotel

Hours
Mon - Sat 7AM to 7 PM Sunday 9AM to 6PM
Reservations
Make A Reservation

Pets & Animals

Pets & Animals
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THE NEGLECT AND PURE STUPIDITY OF THE OWNER AND EMPLOYEES OF THIS "SPA" KILLED MY CAT! All she went in for was a wash and a hair cut and I picked up my cat DEAD! Out of 5 people, NO ONE took responsibility. They said she collapsed while they were bathing her. Instead of taking her to the ER, literally ACROSS THE STREET, they just laid her on a metal table in the back & let her die saying they thought "maybe she'd just wake up". How UNPROFESSIONAL and IGNORANT must you be to not take any action whatsoever in the case of an emergency like this?? Not to mention, I had signed a legal contract before dropping her off that stated "in the case of an emergency, the pet owner shall incur all costs to the pet spa as well as the E.R. clinic". They didn't take her to the E.R vet because they didn't have my credit card on file and he didn't want to risk having to foot the bill in case we didn't for whatever reason. Upon further investigation after this matter it has been uncovered that, in fact, prior to this, he's had animals die in his care. The owner is a LIAR and said he has been in business for 15 years and has never had a hurt animal in his care. Also, if you've been in the business for that long, how do you not know that an E.R. vet does NOT require an approved credit card BEFORE they treat a distressed or dying animal?

1
★☆☆☆☆

THE NEGLECT AND PURE STUPIDITY OF THE OWNER AND EMPLOYEES OF THIS "SPA" KILLED MY CAT! All she went in for was a wash and a hair cut and I picked up my cat DEAD! Out of 5 people, NO ONE took responsibility. They said she collapsed while they were bathing her. Instead of taking her to the ER, literally ACROSS THE STREET, they just laid her on a metal table in the back & let her die saying they thought "maybe she'd just wake up". How UNPROFESSIONAL and IGNORANT must you be to not take any action whatsoever in the case of an emergency like this?? Not to mention, I had signed a legal contract before dropping her off that stated "in the case of an emergency, the pet owner shall incur all costs to the pet spa as well as the E.R. clinic". They didn't take her to the E.R vet because they didn't have my credit card on file and he didn't want to risk having to foot the bill in case we didn't for whatever reason. Upon further investigation after this matter it has been uncovered that, in fact, prior to this, he's had animals die in his care. The owner is a LIAR and said he has been in business for 15 years and has never had a hurt animal in his care. Also, if you've been in the business for that long, how do you not know that an E.R. vet does NOT require an approved credit card BEFORE they treat a distressed or dying animal?

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Best grooming and daycare, plus they carry my dog's food! My dog always looks great and he's never had a problem. These other reviews are all B.S. The awards they have speak for themselves. My friend's Newfy that gets groomed by Josie @CB

3
★★★★★

Best grooming and daycare, plus they carry my dog's food! My dog always looks great and he's never had a problem. These other reviews are all B.S. The awards they have speak for themselves. My friend's Newfy that gets groomed by Josie @CB

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Chow Bella is the best place you can take your pet !!! i have a little poodle and a persian cat and they love going to Chow Bella. CB and the stuff have treated us very well they follow excatly wht i ask of them, my babies come out looking

3
★★★★★

Chow Bella is the best place you can take your pet !!! i have a little poodle and a persian cat and they love going to Chow Bella. CB and the stuff have treated us very well they follow excatly wht i ask of them, my babies come out looking

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Chow Bella has exceptional and highly experienced dog groomers who care about the dogs and are gentle. The customer service is amazing. They have always called me when my dog was ready for pick, have an upbeat and friendly disposition

3
★★★★★

Chow Bella has exceptional and highly experienced dog groomers who care about the dogs and are gentle. The customer service is amazing. They have always called me when my dog was ready for pick, have an upbeat and friendly disposition

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If you love your pet as we love ours, then you know that they are more like family then pets. We love our dog as if she was our own child. That being said, DON'T BRING YOUR PET HERE. The groomers don't treat them with care, they are rough and inattentive. Even though most dogs are nervous when it comes to being groomed and going to the vet. When I picked up my dog from CHOW BELLA she was absolutely terrified. She was shaking, crying, and had visible sign of abuse. I am so disturbed that I am going to file a complaint with the Humane Society. Don??t make the same mistake I made, stay away from this groomer.

1
★☆☆☆☆

If you love your pet as we love ours, then you know that they are more like family then pets. We love our dog as if she was our own child. That being said, DON'T BRING YOUR PET HERE. The groomers don't treat them with care, they are rough and inattentive. Even though most dogs are nervous when it comes to being groomed and going to the vet. When I picked up my dog from CHOW BELLA she was absolutely terrified. She was shaking, crying, and had visible sign of abuse. I am so disturbed that I am going to file a complaint with the Humane Society. Don??t make the same mistake I made, stay away from this groomer.

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If you love your pet as we love ours, then you know that they are more like family then pets. We love our dog as if she was our own child. That being said, DON'T BRING YOUR PET HERE. The groomers don't treat them with care, they are rough

3
★★★★★

If you love your pet as we love ours, then you know that they are more like family then pets. We love our dog as if she was our own child. That being said, DON'T BRING YOUR PET HERE. The groomers don't treat them with care, they are rough

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WARNING BE VERY CAREFUL. YOUR PET MIGHT DIE HERE!
This groomer has the worst customer service ever. They total destroyed my dogs hair. They brush her so hard that her hair was ripped out from the root which led to bloody spots all over her body. I had to take her to the vet. I complained to the owner and all he said we that he did me a favor for even cutting my dogs hair! I was sooo furious I just left. He was rude and very impolite. When I came home and check the review for this groomer I noticed that there have been stories done on this groomer where they actually KILLED peoples animals.

1
★☆☆☆☆

WARNING BE VERY CAREFUL. YOUR PET MIGHT DIE HERE!
This groomer has the worst customer service ever. They total destroyed my dogs hair. They brush her so hard that her hair was ripped out from the root which led to bloody spots all over her body. I had to take her to the vet. I complained to the owner and all he said we that he did me a favor for even cutting my dogs hair! I was sooo furious I just left. He was rude and very impolite. When I came home and check the review for this groomer I noticed that there have been stories done on this groomer where they actually KILLED peoples animals.

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Great service!!! Great People!!!! Great Care!!! I have now a wonderful glowing good looking Dog and he smells great!!!! thank you Chow Bella!!!!

3
★★★★★

Great service!!! Great People!!!! Great Care!!! I have now a wonderful glowing good looking Dog and he smells great!!!! thank you Chow Bella!!!!

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Left my Yorkie for nail trimming, shampooing, and belly shaving. Got him back with a haircut i never wanted or ordered. My work order did not indicate any hair cut. Manager of the store spoke to employee in Spanish who provided the

3
★★★★★

Left my Yorkie for nail trimming, shampooing, and belly shaving. Got him back with a haircut i never wanted or ordered. My work order did not indicate any hair cut. Manager of the store spoke to employee in Spanish who provided the

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I love Chow Bella !!!

They have been grooming and boarding my dog Obie for over 2 years. He is a large rescue mutt half Chow half Great Pyrenees. His signature do is the "Lion Cut" and when he leaves we need crowd control. Everywhere we take him everybody stops to ask where we have him groomed. People actually come up to us in Malibu where we live to have photos taken with him.
Prior to going to Chow Bella Obie was terrified of the groomer and usually came home sick from nerves. Now he lights up when we pull into the parking lot. The boarding is great the people who work there are caring and the store offers some great deals now and then on high end collars and leashes.

It is worth the drive for us they are that good.

5
★★★★★

I love Chow Bella !!!

They have been grooming and boarding my dog Obie for over 2 years. He is a large rescue mutt half Chow half Great Pyrenees. His signature do is the "Lion Cut" and when he leaves we need crowd control. Everywhere we take him everybody stops to ask where we have him groomed. People actually come up to us in Malibu where we live to have photos taken with him.
Prior to going to Chow Bella Obie was terrified of the groomer and usually came home sick from nerves. Now he lights up when we pull into the parking lot. The boarding is great the people who work there are caring and the store offers some great deals now and then on high end collars and leashes.

It is worth the drive for us they are that good.

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Had calls on my last two visits complaining about matted hair. Dogs are brushed daily; asked them to try harder. Got a message threatening to go to animal control to report animal abuse.

If you can put up with that much attitude, you have my sincere admiration.

0
★☆☆☆☆

Had calls on my last two visits complaining about matted hair. Dogs are brushed daily; asked them to try harder. Got a message threatening to go to animal control to report animal abuse.

If you can put up with that much attitude, you have my sincere admiration.

Pros: Average dog grooming

Cons: Disturbing attitude

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I took my Akita Brando for years and always got very good service. The staff was always attentive with me and my Dog. I've recommended many people to go here.

2
★★★★★

I took my Akita Brando for years and always got very good service. The staff was always attentive with me and my Dog. I've recommended many people to go here.

Pros: Great job, Price.

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Omg so I took my dog to Bone Sweet Bone , when I went back to pick her up , I WAS SHOCKED ! The cut was soo wrong Edson the groomer completely messed up dog, and shaved my dog instead of someone else's... So I ask the staff at my apt at the 4041 and they recommended Chow Bella they are great? Now my lil maltase??s looks like one

2
★★★★★

Omg so I took my dog to Bone Sweet Bone , when I went back to pick her up , I WAS SHOCKED ! The cut was soo wrong Edson the groomer completely messed up dog, and shaved my dog instead of someone else's... So I ask the staff at my apt at the 4041 and they recommended Chow Bella they are great? Now my lil maltase??s looks like one

Pros: My dog always looks good after

Cons: Parking... But Then again i walk there lol

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First of all I want to say that I DID NOT see a guy with I will quote " Affliction wearing, cigarette smoking, rude men standing around in front of the store acting like their clients are bothering them." at the store... Once I got in the store I felt this friendly present.... and with appointment timing they were right on the top.. 2nd just because ur advertising ur store it doesnt mean u have to bring another store down.. Keep ur comments to urself!!!

Finally now my turn... Once i saw my dog I WAS JUST IN LOVE WITH HER!!!!! She looked like a darling!!! My first time being there and it was a wonderful experience... All their prices are so reasnoable. It was a friendly environment!!! Thank you so much you guys!!!!! Job well DONE!!!!!!

2
★★★★★

First of all I want to say that I DID NOT see a guy with I will quote " Affliction wearing, cigarette smoking, rude men standing around in front of the store acting like their clients are bothering them." at the store... Once I got in the store I felt this friendly present.... and with appointment timing they were right on the top.. 2nd just because ur advertising ur store it doesnt mean u have to bring another store down.. Keep ur comments to urself!!!

Finally now my turn... Once i saw my dog I WAS JUST IN LOVE WITH HER!!!!! She looked like a darling!!! My first time being there and it was a wonderful experience... All their prices are so reasnoable. It was a friendly environment!!! Thank you so much you guys!!!!! Job well DONE!!!!!!

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I have been going to Chow Bella Pet Spa for years! I am a very satisfied customer, and I'm always referring my friends to the wonderful service they provide. Almost every two weeks I take my dog for grooming, and they always get the job done right! I have been boarding my Yorkie as well as my Pug there for almost 6 years now, and my dogs always get excited when i drop them off. They always look forward to going back, and playing with the other dogs there. Not once have i received unpleasant services. Thanks Chow Bella!

2
★★★★★

I have been going to Chow Bella Pet Spa for years! I am a very satisfied customer, and I'm always referring my friends to the wonderful service they provide. Almost every two weeks I take my dog for grooming, and they always get the job done right! I have been boarding my Yorkie as well as my Pug there for almost 6 years now, and my dogs always get excited when i drop them off. They always look forward to going back, and playing with the other dogs there. Not once have i received unpleasant services. Thanks Chow Bella!

Pros: Best Dog pet spa in town !

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A bunch of Affliction wearing, cigarette smoking, rude men standing around in front of the store acting like their clients are bothering them. I made a 10:30 appt for Jessica the groomer, she never showed up. When I walked in a third time and asked about my dog's appt, I was told it was not his problem- His las fair attitude towards my day being ruined was the last straw and I left without saying anything... I left for a few reasons but the main reason was that I felt my animal was not safe with these guys and will never go back.

0
★☆☆☆☆

A bunch of Affliction wearing, cigarette smoking, rude men standing around in front of the store acting like their clients are bothering them. I made a 10:30 appt for Jessica the groomer, she never showed up. When I walked in a third time and asked about my dog's appt, I was told it was not his problem- His las fair attitude towards my day being ruined was the last straw and I left without saying anything... I left for a few reasons but the main reason was that I felt my animal was not safe with these guys and will never go back.

Pros: Close to my house

Cons: Impolite, unreliable, a dangerous place for your animal

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Im new in town and went to their competion first just because it was closer and they rejected me, but then told me not to go to chow bella... I went their on purpose and the manager was a great person and worked with me (although it was late) they groomed my dog and he came out beautiful, I also made a reservation for boarding this coming weekend! Thank you guys!!

2
★★★★★

Im new in town and went to their competion first just because it was closer and they rejected me, but then told me not to go to chow bella... I went their on purpose and the manager was a great person and worked with me (although it was late) they groomed my dog and he came out beautiful, I also made a reservation for boarding this coming weekend! Thank you guys!!

Pros: Grooming, Customer Service

Cons: center divider in the street makes for hard parking..

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I've gotta give this place props. They have the cutest and most clever commercial I've ever seen and I'm not just saying that because I'm in their commercial. If you want to see it, search for "CHOW BELLA PET SPA" on YouTube. By the way, I'm the one in the pink shirt who opens the door for the dog. Anyway... back to the review...

Super friendly staff and you can tell they love dogs... It can be a bit expensive if you do the works (facial scrub, etc.) but my dog is so soft and fluffy afterwards that it's worth it. Also, I've noticed that he doesn't shake when I pull up to this place. He's actually excited to come in which means he likes it here and doesn't mind the usually dreaded bath.

Great for boarding too. And I'm always dropping off the Gooch-meister when I go out of town just in case you want to send your hot bitches. I'm sure he'd love the company. *wink wink*

2
★★★★★

I've gotta give this place props. They have the cutest and most clever commercial I've ever seen and I'm not just saying that because I'm in their commercial. If you want to see it, search for "CHOW BELLA PET SPA" on YouTube. By the way, I'm the one in the pink shirt who opens the door for the dog. Anyway... back to the review...

Super friendly staff and you can tell they love dogs... It can be a bit expensive if you do the works (facial scrub, etc.) but my dog is so soft and fluffy afterwards that it's worth it. Also, I've noticed that he doesn't shake when I pull up to this place. He's actually excited to come in which means he likes it here and doesn't mind the usually dreaded bath.

Great for boarding too. And I'm always dropping off the Gooch-meister when I go out of town just in case you want to send your hot bitches. I'm sure he'd love the company. *wink wink*

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I don't know what the comment under me is talking about, eveyone there was very friendly to me and my puppies came back looking like award winning show dogs! I have never seen them so fluffy and soft! I am a very picky person and after carefully explaining exactly what I wanted their haircuts to look like, they were able to do it exactly how I wanted it. No other groomer I've tried was able to do it just right but now, I found my grooming parlor. I got them the paul mitchell for dogs shampoo and it was amazing! momma and puppies using the same hair care! I work from 8 in the morning until 5pm and I love that they walk my dogs in that time! I will definitly be coming back and I would highly recommend them to anyone!

2
★★★★★

I don't know what the comment under me is talking about, eveyone there was very friendly to me and my puppies came back looking like award winning show dogs! I have never seen them so fluffy and soft! I am a very picky person and after carefully explaining exactly what I wanted their haircuts to look like, they were able to do it exactly how I wanted it. No other groomer I've tried was able to do it just right but now, I found my grooming parlor. I got them the paul mitchell for dogs shampoo and it was amazing! momma and puppies using the same hair care! I work from 8 in the morning until 5pm and I love that they walk my dogs in that time! I will definitly be coming back and I would highly recommend them to anyone!

Pros: The help, service, cleanliness, all the lovely products and their PAUL MITCHELL stuff!

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I don really like to write this tape of thing but I was a very upset with what happen in this place. beside the grooming job being just ok, my puppies looked like the time I groomed them my self; NOT GOOD and the new manager or the guy in charge is not a very nice person and obviously has no idea about costumer service. or about the business he is in charge of.

0
★☆☆☆☆

I don really like to write this tape of thing but I was a very upset with what happen in this place. beside the grooming job being just ok, my puppies looked like the time I groomed them my self; NOT GOOD and the new manager or the guy in charge is not a very nice person and obviously has no idea about costumer service. or about the business he is in charge of.

Pros: the groomer were nice

Cons: front desk not very friendly

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I just discovered the magical location that is chow bella! Ive been going somewhere else this whole time, and after the daycare my dog was always kind of feeling not like himself. My wife took him to chow bella the other day and when we picked him up, his tail was wagging, he was excited and he looked gorgeous!! I think we've found his new play place!! The front staff was also very friendly and helpful!

2
★★★★★

I just discovered the magical location that is chow bella! Ive been going somewhere else this whole time, and after the daycare my dog was always kind of feeling not like himself. My wife took him to chow bella the other day and when we picked him up, his tail was wagging, he was excited and he looked gorgeous!! I think we've found his new play place!! The front staff was also very friendly and helpful!

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I travel almost every week for work and Chow Bella has always been their for me when I needed them! My dog seems to love the guys and he always looks so white and fresh smelling when I pick him up! I love his disposition when I come back to pick him up! I can tell he is genuinly happy!! The parking is kind of bad during lunch hours though...

2
★★★★★

I travel almost every week for work and Chow Bella has always been their for me when I needed them! My dog seems to love the guys and he always looks so white and fresh smelling when I pick him up! I love his disposition when I come back to pick him up! I can tell he is genuinly happy!! The parking is kind of bad during lunch hours though...

Pros: Great customer service, boarding!!

Cons: the lunch hour parking!

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They gave my dogs mullets! I asked them to leave the hair one length all over. Puppy Cut. They got it so very wrong. My dogs looked better before they were groomed.
On the positive site, they seemed to take good care of the dogs. Also, the people who checked me in were very nice. Still, I won't be going back.

1
★★☆☆☆

They gave my dogs mullets! I asked them to leave the hair one length all over. Puppy Cut. They got it so very wrong. My dogs looked better before they were groomed.
On the positive site, they seemed to take good care of the dogs. Also, the people who checked me in were very nice. Still, I won't be going back.

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I drive to Chow Bella from Glendale hills on a friends recommendation and I am glad I did!! My dog looks beautiful! and he seems to be happier when I pick him up as apposed to how he was when we were at the glendale groomer... Now when we pull up to the exclusive barking signs ahahaha, he starts barking and can't wait to get out of the car to go see his friends in daycare!! I would recommend them to anyone!!!!

2
★★★★★

I drive to Chow Bella from Glendale hills on a friends recommendation and I am glad I did!! My dog looks beautiful! and he seems to be happier when I pick him up as apposed to how he was when we were at the glendale groomer... Now when we pull up to the exclusive barking signs ahahaha, he starts barking and can't wait to get out of the car to go see his friends in daycare!! I would recommend them to anyone!!!!

Pros: One stop shop, they have it all!!

Cons: parking during lunch hours is horrible!

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The first time I took my puppy to Chow Bella was when I was looking for someone to take care of him for a day. The price is especially reasonable with the daycare + grooming package. The staff is professional and handle the dogs well. The dogs are socialized based on their needs. Mine was too nervous around the big dogs, so he was placed with another dog his size. All the dogs are kept indoors in a comfortable climate (things must have changed since the other review down at the bottom). They also keep an on-line day care log, a fun way to know how everything went. As for the grooming, Chow Bella is best suited to clients that already know how they want their dog to be groomed. The groomers do exactly what you want, but you've got to be the type that doesn't mind asking- they leave it up to you how short of a cut you want, whether to express their anal glands, and if you want the fur on their tail, head, or ears trimmed. We're regulars now. I'm very happy with how relaxed and handsome my dog looks when I pick him up.

4
★★★★☆

The first time I took my puppy to Chow Bella was when I was looking for someone to take care of him for a day. The price is especially reasonable with the daycare + grooming package. The staff is professional and handle the dogs well. The dogs are socialized based on their needs. Mine was too nervous around the big dogs, so he was placed with another dog his size. All the dogs are kept indoors in a comfortable climate (things must have changed since the other review down at the bottom). They also keep an on-line day care log, a fun way to know how everything went. As for the grooming, Chow Bella is best suited to clients that already know how they want their dog to be groomed. The groomers do exactly what you want, but you've got to be the type that doesn't mind asking- they leave it up to you how short of a cut you want, whether to express their anal glands, and if you want the fur on their tail, head, or ears trimmed. We're regulars now. I'm very happy with how relaxed and handsome my dog looks when I pick him up.

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Love the staff here. Daycare is SPOTLESS, they are always cleaning the place. Other places we tried are so dirty- hate that. Very reasonably priced. My shih tzu is happy to go there. I usually buy her something from their store after she gets groomed. Really cute stuff I haven't seen elsewhere. Parking during lunch hour can be busy, but they have dedicated spaces you just pull right in to. Overall we love it there and wouldn't go anywhere else.

2
★★★★★

Love the staff here. Daycare is SPOTLESS, they are always cleaning the place. Other places we tried are so dirty- hate that. Very reasonably priced. My shih tzu is happy to go there. I usually buy her something from their store after she gets groomed. Really cute stuff I haven't seen elsewhere. Parking during lunch hour can be busy, but they have dedicated spaces you just pull right in to. Overall we love it there and wouldn't go anywhere else.

Pros: Super clean, nice boutique

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They are always there for me when I need to go out of town on business or vacation with my family. They always take in little Gucci for boarding and he seems to love their place, he always gets all excited when I pull up to their driveway! They also have the cutest shirts for my baby!!

4
★★★★☆

They are always there for me when I need to go out of town on business or vacation with my family. They always take in little Gucci for boarding and he seems to love their place, he always gets all excited when I pull up to their driveway! They also have the cutest shirts for my baby!!

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I come up there from San Diego to have my dogs hair cut there, the people down here just don't get it right and we come up there and go to universal studios while we leave him in daycare before the cut. He always looks great, smells great, and is a soft teddy bear once again! I love this place, especially the store. They have the best stuff there!

5
★★★★★

I come up there from San Diego to have my dogs hair cut there, the people down here just don't get it right and we come up there and go to universal studios while we leave him in daycare before the cut. He always looks great, smells great, and is a soft teddy bear once again! I love this place, especially the store. They have the best stuff there!

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My pomeranian moochie looks gorgeous! I have been taking him there for about 4 years now and they never let me down! My favorite groomer Edson always does a great job with the "lion" cut on him!! I tried petco once and they told me they don't do that kind of cut on pomeranians and suggested a shave! I love Chow Bella and their staff is very friendly and very good at what they do! They have always been there for me, even when I had to board my baby when we went out of town! LOVE THEMMMMMMMMMMM

4
★★★★☆

My pomeranian moochie looks gorgeous! I have been taking him there for about 4 years now and they never let me down! My favorite groomer Edson always does a great job with the "lion" cut on him!! I tried petco once and they told me they don't do that kind of cut on pomeranians and suggested a shave! I love Chow Bella and their staff is very friendly and very good at what they do! They have always been there for me, even when I had to board my baby when we went out of town! LOVE THEMMMMMMMMMMM

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They gave my cocker Lolita a beautiful haircut! I forgot what kind of dog she was until after the haircut haha. They did a great job and the staff was wonderful!!!

5
★★★★★

They gave my cocker Lolita a beautiful haircut! I forgot what kind of dog she was until after the haircut haha. They did a great job and the staff was wonderful!!!

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I recently bought 2 yorkies from Chow Bella! The Deal I got was the best ever (TRUST ME I SHOP AROUND!!) The puppies were beautiful and my daughters LOVE THEM! They were super nice to me and gave me nive incentives for addopting the puppies! I got 2 free baths for each dog, and a good discount on supplies. I recently went back to give both Coco and Gucci hair cuts, and they look GORGEOUS!!

2
★★★★★

I recently bought 2 yorkies from Chow Bella! The Deal I got was the best ever (TRUST ME I SHOP AROUND!!) The puppies were beautiful and my daughters LOVE THEM! They were super nice to me and gave me nive incentives for addopting the puppies! I got 2 free baths for each dog, and a good discount on supplies. I recently went back to give both Coco and Gucci hair cuts, and they look GORGEOUS!!

Pros: Wonderful Staff, Great Grooming, and Moderatly Priced

Cons: The restaurant Valet made it difficult to get in and out quickly

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When I returned to get my dog, they gave me the wrong dog. I told them that this was not my dog and they said "sure it is." I told them I knew my dog and this wasn't her. PLus the dog they gave me was a male, mine is a female. They found my dog, gave her to me and said they mixed up, oops! OOPS? Poor poor poor service and to think that they could have given my dog to someone else other than me and to say "oops!". They also gave my dog the wrong haircut and cut the corner of her right eye. I WILL NEVER EVER SEND MY DOG THERE AGAIN AND I WILL LET EVERYONE AND THEIR MOTHER KNOW ABOUT MY TREATMENT.

0
★☆☆☆☆

When I returned to get my dog, they gave me the wrong dog. I told them that this was not my dog and they said "sure it is." I told them I knew my dog and this wasn't her. PLus the dog they gave me was a male, mine is a female. They found my dog, gave her to me and said they mixed up, oops! OOPS? Poor poor poor service and to think that they could have given my dog to someone else other than me and to say "oops!". They also gave my dog the wrong haircut and cut the corner of her right eye. I WILL NEVER EVER SEND MY DOG THERE AGAIN AND I WILL LET EVERYONE AND THEIR MOTHER KNOW ABOUT MY TREATMENT.

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Instructions on shaving pet were not followed. PetSmart did a fantastic job. Tried Chow Bella because it is closer. Pet is clean, not too traumatized, but very discouraged over how the pet looks compared to other places. Lack of communication between person taking grooming instructions and the passing of that info to groomer may have been cause of poor following of instructions. Customer should speak with groomer direct.

2
★★★★☆

Instructions on shaving pet were not followed. PetSmart did a fantastic job. Tried Chow Bella because it is closer. Pet is clean, not too traumatized, but very discouraged over how the pet looks compared to other places. Lack of communication between person taking grooming instructions and the passing of that info to groomer may have been cause of poor following of instructions. Customer should speak with groomer direct.

Pros: Close to home.

Cons: Parking is next to restaurant valet parking. In and out off Ventura can be hard to get in and out. Needs to write more detailed instruction for groom or allow customer to speak directly with the gro

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I Loved the entire experience. I walked in as a new client of theirs, they were very helpful and very nice while explaining their services and cuts. My 3 Beuviers looked absolutly gorgeous after their cuts. The timing was right on the money!!! I Love this place, especially their wide variety of products and services. The parking was a little cluttered because of that restaurant, but it was no problem to worry about....Thank you guys!!

2
★★★★★

I Loved the entire experience. I walked in as a new client of theirs, they were very helpful and very nice while explaining their services and cuts. My 3 Beuviers looked absolutly gorgeous after their cuts. The timing was right on the money!!! I Love this place, especially their wide variety of products and services. The parking was a little cluttered because of that restaurant, but it was no problem to worry about....Thank you guys!!

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My dog died while in the care of Chow Bella Pet Spa. The staff was uncaring and terrible. Do not bring your pet here!!!!! I don't think I have to say much more.

0
★☆☆☆☆

My dog died while in the care of Chow Bella Pet Spa. The staff was uncaring and terrible. Do not bring your pet here!!!!! I don't think I have to say much more.

Pros: NOTHING

Cons: terrible and uncaring staff

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Don't buy a dog from here. Had a bad bad experience and I would not recommend them to my worst enemy.

0
★☆☆☆☆

Don't buy a dog from here. Had a bad bad experience and I would not recommend them to my worst enemy.

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My three dogs love this place, and so do I. The staff is wonderful and my dogs always look great when they come out! I like it because I let my dogs play and dig in the dirt and I never get a complaint from the groomers about how dirty they are. They know my dogs work very hard to get a good grime on, so every month I get them clean. Great doggie stuff as well in the shop and always addorable pets for adoption. Thanks Chow Bella!

2
★★★★★

My three dogs love this place, and so do I. The staff is wonderful and my dogs always look great when they come out! I like it because I let my dogs play and dig in the dirt and I never get a complaint from the groomers about how dirty they are. They know my dogs work very hard to get a good grime on, so every month I get them clean. Great doggie stuff as well in the shop and always addorable pets for adoption. Thanks Chow Bella!

Pros: happy staff, my dogs like them, moderate pricing

Cons: not so good parking

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this story is very nice, but the staffs seem to have lack of experience. thi store offer pet daycare and spas for the pet . i brought my dog for fur washes, they didnot do a good job on it. the price is not even cheap. they did a poor job take care of dog at all. would not recommend this store for pet lover.

3
★★★☆☆

this story is very nice, but the staffs seem to have lack of experience. thi store offer pet daycare and spas for the pet . i brought my dog for fur washes, they didnot do a good job on it. the price is not even cheap. they did a poor job take care of dog at all. would not recommend this store for pet lover.

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My black lab is happy for bath time again! One stop shopping for grooming, pet supplies, treats and if I ever need boarding I know where to come to. Thanks for your help with my dogs skin allergy- what a difference!

2
★★★★★

My black lab is happy for bath time again! One stop shopping for grooming, pet supplies, treats and if I ever need boarding I know where to come to. Thanks for your help with my dogs skin allergy- what a difference!

Pros: drive up parking, cool staff, Happy pets

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I had brought my 2 little dogs there they were kept in a hot area, and not fed all day, i spent 80.00 dollars for daycare and shampoo's they did not even clip there nails. never again would i trust them with my pets

PROS: the store has great stuff
CONS: horrable experience in the day care

1
★☆☆☆☆

I had brought my 2 little dogs there they were kept in a hot area, and not fed all day, i spent 80.00 dollars for daycare and shampoo's they did not even clip there nails. never again would i trust them with my pets

PROS: the store has great stuff
CONS: horrable experience in the day care

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0 out of 1 people found this review helpful.

 

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