Big O Tires

★☆☆☆☆
Mon.-Fri. 8:00am-6:00pm, Saturday 8:00am-5:00pm, Sunday 9:00am-4:00pm
  • 5701 Folsom Blvd

    Sacramento, CA 95819

    Map & Directions
  • 916-452-5946

About Big O Tires

Categories
  • Tires
  • Brake Repair
  • Oil Changes
  • Auto Body Paint & Repair
  • Automotive Repair
Details
  • Muffler Repair
  • Clutch Repair
  • Radiator Repair
  • Brake Repair
  • Oil Changes
  • Auto Diagnostics
  • Auto Inspections
  • Tune Ups
Hours
M-F 7:30am-6pm, Sa 7:30am-4pm, Su 9am-4pm

Automotive

Automotive
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This place will try to up sell you when you get in. One of the employees (Aaron) was rude on the phone. Also, their prices are higher when compared to other Big O Tire stores!! I couldn't believe it. It didn't feel like the manager was listening to me and working towards a solution when I voiced my concerns to him.

1
★☆☆☆☆

This place will try to up sell you when you get in. One of the employees (Aaron) was rude on the phone. Also, their prices are higher when compared to other Big O Tire stores!! I couldn't believe it. It didn't feel like the manager was listening to me and working towards a solution when I voiced my concerns to him.

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I went in because my front brakes were making noise. After they inspected the brakes, they also recommended a 1-brake system flush 2 transmission fluid flush 3 replacing the serpentine belt and 4 an oil change. I had # 1 and #3 done and regretted it almost instantly. If they recommend ANYTHING tell them you'll call them back and get another opinion from someone you trust. I left there thinking that they took advantage of me, not the best feeling in the world. Did they damage my car? Probably not. Did all the work NEED to be done? I don't believe so. F.Y.I. My car is over 14 years old and has over 165,000 miles on it.

0
★☆☆☆☆

I went in because my front brakes were making noise. After they inspected the brakes, they also recommended a 1-brake system flush 2 transmission fluid flush 3 replacing the serpentine belt and 4 an oil change. I had # 1 and #3 done and regretted it almost instantly. If they recommend ANYTHING tell them you'll call them back and get another opinion from someone you trust. I left there thinking that they took advantage of me, not the best feeling in the world. Did they damage my car? Probably not. Did all the work NEED to be done? I don't believe so. F.Y.I. My car is over 14 years old and has over 165,000 miles on it.

Cons: Recommended excess work

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They are nice enough to talk to, but they don't do good work. My car is all messed up and has the engine light coming on and the engine is cutting out because they are using 5-30 weight oil instead of 5-20, which is what the specifications say the car needs. The new mechanics I am taking it to now said this has messed up the valve timing. Also, Big O never gets the oil plug back in right on any of our cars and the cars leak oil all over the driveway when you get them home. Their skill levels are quite low, it seems. We do not do business with them anymore as a result. Too bad, because they are in a convenient location. We go to Marty Vanich Auto on Juniper (near Fulton and Alta Arden) now instead.

0
★☆☆☆☆

They are nice enough to talk to, but they don't do good work. My car is all messed up and has the engine light coming on and the engine is cutting out because they are using 5-30 weight oil instead of 5-20, which is what the specifications say the car needs. The new mechanics I am taking it to now said this has messed up the valve timing. Also, Big O never gets the oil plug back in right on any of our cars and the cars leak oil all over the driveway when you get them home. Their skill levels are quite low, it seems. We do not do business with them anymore as a result. Too bad, because they are in a convenient location. We go to Marty Vanich Auto on Juniper (near Fulton and Alta Arden) now instead.

Pros: Friendly employees

Cons: Awful work, unskilled mechanics

Message from Big O Tires

The Team You Trust -- Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for passenger, light truck & RV vehicles. -- Big O Tires, Michelin, Goodyear, BF Goodrich, Yokohama, Uniroyal, Cooper, Falken, Continental, Fulda, Shell, Pennzoil, Exide, American Racing Wheels, Falken Wheels, Hankook, Nankang, General Tire

More about Big O Tires

Tires, Auto Services, Alignments, Wheels, Brake Service, Shocks & Struts, Suspension & Front End Repair, Oil & Filter Changes, Batteries, Fluid Maintenance Services, lifts, wheel bearing and other undercar services.

 

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