Blockbuster Video

★★☆☆☆
  • 5240 Geary Blvd

    San Francisco, CA 94118

    Map & Directions
  • 415-668-2675

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I had been waiting for months for a certain kids movie. I finally found it on the shelf and went to check it out. The clerk said I couldn't have it because the previous renter had kept it so long they had been charged and they now owned the movie. The renter obviously didn't realize that because they returned the movie. The clerk told me, "I can't rent it to you because the previous renter might come in and want the movie they now owned." I was pissed. Yeah, let's piss off a good years-long customer (me) so that you don't possibly piss off some jerk who kept the movie for months!

2
★★☆☆☆

I had been waiting for months for a certain kids movie. I finally found it on the shelf and went to check it out. The clerk said I couldn't have it because the previous renter had kept it so long they had been charged and they now owned the movie. The renter obviously didn't realize that because they returned the movie. The clerk told me, "I can't rent it to you because the previous renter might come in and want the movie they now owned." I was pissed. Yeah, let's piss off a good years-long customer (me) so that you don't possibly piss off some jerk who kept the movie for months!

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Blockbuster on Geary is one of the grossest video stores in the city. The place smells really bad and you get the feeling that you are browsing videos in a cave.

2
★★☆☆☆

Blockbuster on Geary is one of the grossest video stores in the city. The place smells really bad and you get the feeling that you are browsing videos in a cave.

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Even though it is conveniently located, service is not good here. I personally went it to correct the error (over charge), the clerk said that I have to talk to the manager and asked me to come back later. When I went back later, the manager did not believe my story without physical proof and did not get me refund. However, they have extensive movie selection, I just make sure that I return the movie in person to a clerk, and not through a drop box.

2
★★☆☆☆

Even though it is conveniently located, service is not good here. I personally went it to correct the error (over charge), the clerk said that I have to talk to the manager and asked me to come back later. When I went back later, the manager did not believe my story without physical proof and did not get me refund. However, they have extensive movie selection, I just make sure that I return the movie in person to a clerk, and not through a drop box.

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This Blockbuster is staffed with friendly workers, but they are always out of all the new releases. There is also usually a lot of questionable people hanging out in front of it - it makes it kind of intimidating at night.

PROS: Friendly Staff
CONS: Always Out of New Movies

3
★★★☆☆

This Blockbuster is staffed with friendly workers, but they are always out of all the new releases. There is also usually a lot of questionable people hanging out in front of it - it makes it kind of intimidating at night.

PROS: Friendly Staff
CONS: Always Out of New Movies

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