Carpet Depot

★☆☆☆☆
we here to save you money
  • 674 N Mountain Ave

    Upland, CA 91786

    Map & Directions
  • 909-949-8202

Home & Garden

Home & Garden
More choices in Upland:
Resultset_next

The Home Depot

2980 S Euclid Avenue Ontario, CA

Resultset_next

L A Carpets

744 W Arrow Hwy San Dimas, CA

1.0 1
Hi! Sign in to let us know how Carpet Depot was?
Write a Review
.

The employees are dishonest and very rude. I needed my carpet by a specific date and Carpet Depot promised to deliver by that date. Taking their word, my husband and I scheduled our vacations to make sure we had ample time to get the new carpet installed and move in to our new home. The carpet was supposed to be installed on a Monday. When we hadn't heard anything from Carpet Depot by that Monday, we called them and they told us they couldn't get the material until Wednesday. When Wednesday came around we called them AGAIN because we still hadn't heard from them. When I asked for the owner, I HEARD him say he didn't want to talk to me (so much for good customer service). They informed us that the carpet wouldn't be here until Thursday morning. My vacation was Monday through Friday so at this point it was already ruined, as I couldn't move in until the carpet was installed. They called us Thursday morning and informed us the carpet would not be here until the evening. Carpet Depot had contractors come over at 7pm and install carpeting in a 3 story building (we're on the top floor) until midnight. In addition to all this, Carpet Depot made a mistake ordering carpet and didn't order enough. No matter what price they offer, I would never ever work with them again.

1
★☆☆☆☆

The employees are dishonest and very rude. I needed my carpet by a specific date and Carpet Depot promised to deliver by that date. Taking their word, my husband and I scheduled our vacations to make sure we had ample time to get the new carpet installed and move in to our new home. The carpet was supposed to be installed on a Monday. When we hadn't heard anything from Carpet Depot by that Monday, we called them and they told us they couldn't get the material until Wednesday. When Wednesday came around we called them AGAIN because we still hadn't heard from them. When I asked for the owner, I HEARD him say he didn't want to talk to me (so much for good customer service). They informed us that the carpet wouldn't be here until Thursday morning. My vacation was Monday through Friday so at this point it was already ruined, as I couldn't move in until the carpet was installed. They called us Thursday morning and informed us the carpet would not be here until the evening. Carpet Depot had contractors come over at 7pm and install carpeting in a 3 story building (we're on the top floor) until midnight. In addition to all this, Carpet Depot made a mistake ordering carpet and didn't order enough. No matter what price they offer, I would never ever work with them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Carpet Depot

“We Are Here To Serve You!”

More about Carpet Depot

We carry all the top brands of flooring including Mohawk, Urban Hard, and Armstrong. Carpet Depot Of Upland has been providing the highest quality of flooring materials and installations for almost a full decade. Visit us on our web site or call Carpet Depot Of Upland in Upland, CA at 909-949-8202 today for a full list of the floor coverings we carry and the professional flooring services we have to offer.

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Carpet Depot, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review