Bay Star Auto Care

★★★★★
We are a complete auto care center with over 20 years experience.
  • 1275 Atlantic St

    Union City, CA 94587

    Map & Directions
  • 510-489-3331

About Bay Star Auto Care

Hours
Mon-Fri 8am-6pm Sat 8am-5pm

Automotive

Automotive
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I've known Mr. Gary Singh for the last 12 years. I am a retired man. Gary always does what ever my car needs to be done in a very reasonable price and I like bay Star Auto Care, there is no hidden charge.

3
★★★★★

I've known Mr. Gary Singh for the last 12 years. I am a retired man. Gary always does what ever my car needs to be done in a very reasonable price and I like bay Star Auto Care, there is no hidden charge.

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Bay Star Auto is a very friendly and honest repair shop. I have been coming to them for over 7 years. Whenever me or anyone in my family needs work done, we know we can count on Bay Star. They fix all cars so its never a problem. I own a

3
★★★★★

Bay Star Auto is a very friendly and honest repair shop. I have been coming to them for over 7 years. Whenever me or anyone in my family needs work done, we know we can count on Bay Star. They fix all cars so its never a problem. I own a

.

Bay star auto is the place I trust . Quality service , resoneble price. cotemer service exelent .I refer any one.

3
★★★★★

Bay star auto is the place I trust . Quality service , resoneble price. cotemer service exelent .I refer any one.

.

I call him Mr Gary, I don't know his last name. He is the owner of the place. He is a man of few words but he seems to know lot's about cars. Recently my 97 Toyota failed a smog test and after many diagnosis he discovered that it would

3
★★★★★

I call him Mr Gary, I don't know his last name. He is the owner of the place. He is a man of few words but he seems to know lot's about cars. Recently my 97 Toyota failed a smog test and after many diagnosis he discovered that it would

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prompt and exceptional service!

3
★★★★★

prompt and exceptional service!

.

They fix my brakes at very reasonable prices. It was giving me very bad squeaking noise nobody fix the noise. I went everywhere then I found Bay Star Auto online. They fixed it. I am very thankful for Gary

3
★★★★★

They fix my brakes at very reasonable prices. It was giving me very bad squeaking noise nobody fix the noise. I went everywhere then I found Bay Star Auto online. They fixed it. I am very thankful for Gary

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I have been Bay Star's customer for the past 10 years. Once I took my car to Pep Boys, they charged me $1,000 for maintenance service and a coolant leak. But after I left the problem was still there. I then took my car to Bay Star after a

3
★★★★★

I have been Bay Star's customer for the past 10 years. Once I took my car to Pep Boys, they charged me $1,000 for maintenance service and a coolant leak. But after I left the problem was still there. I then took my car to Bay Star after a

.

I was really lucky to find Gary. My 2001 Honda Odyssey needed a smog certificate but the check engine light would have failed the smog test. We were out of luck since my other a 1994 Toyota Corolla was inoperable. The Honda would need

3
★★★★★

I was really lucky to find Gary. My 2001 Honda Odyssey needed a smog certificate but the check engine light would have failed the smog test. We were out of luck since my other a 1994 Toyota Corolla was inoperable. The Honda would need

.

Bay Star Auto is the best. I recently moved to bay area. I shopped around to get a smog check for my car. Everyone tries to cheat me, but then my friend recommended me to Bay Star Auto. This is the most honest shop I ever found.

3
★★★★★

Bay Star Auto is the best. I recently moved to bay area. I shopped around to get a smog check for my car. Everyone tries to cheat me, but then my friend recommended me to Bay Star Auto. This is the most honest shop I ever found.

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Everything good, very friendly.

3
★★★★★

Everything good, very friendly.

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Work done here is always done well and on time. Waiting is usually short. Mechanics are always willing to explain things to me.

3
★★★★★

Work done here is always done well and on time. Waiting is usually short. Mechanics are always willing to explain things to me.

.

Fair and reasonable prices. Great customer service. They take pride in their work and the work is solid. Excellent work.

3
★★★★★

Fair and reasonable prices. Great customer service. They take pride in their work and the work is solid. Excellent work.

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I have 6 vehicles. Gary is a honest guy. He always fixes all my cars and I never had any complaints since 1998.

3
★★★★★

I have 6 vehicles. Gary is a honest guy. He always fixes all my cars and I never had any complaints since 1998.

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I am very satisfied in how they treat my car here. They are honest and upfront; making prices reasonable. If you care about your car I would recommend these guys.

3
★★★★★

I am very satisfied in how they treat my car here. They are honest and upfront; making prices reasonable. If you care about your car I would recommend these guys.

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Everytime that I bring in any of my cars to Gary, The job gets done fast and professional. And the prices you cannot beat anywhere. You will find out what I mean when you check the prices at other automotive care shops! I guarantee anyone

3
★★★★★

Everytime that I bring in any of my cars to Gary, The job gets done fast and professional. And the prices you cannot beat anywhere. You will find out what I mean when you check the prices at other automotive care shops! I guarantee anyone

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Bay Star Auto Care is a very good and honest repair shop in Union City. I am bringing my Ford Ranger 97 since 1998 and I have no complaint at all.

3
★★★★★

Bay Star Auto Care is a very good and honest repair shop in Union City. I am bringing my Ford Ranger 97 since 1998 and I have no complaint at all.

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Gary is upfront and will tell you how it is. He is willing to give you suggestions to work within your budget. I will continue to take my car there.

3
★★★★★

Gary is upfront and will tell you how it is. He is willing to give you suggestions to work within your budget. I will continue to take my car there.

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Very honest work done. Always pleasant.

3
★★★★★

Very honest work done. Always pleasant.

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I am a long time Bay star Auto's customer. Bay Star is the #1 car repair shop in the whole bay area. Bay Star is very good at explaining every detail to their customers. Normally women have no experience with cars, they take the time to

3
★★★★★

I am a long time Bay star Auto's customer. Bay Star is the #1 car repair shop in the whole bay area. Bay Star is very good at explaining every detail to their customers. Normally women have no experience with cars, they take the time to

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I was very impressed with the quality of customer service I received from Bay Star Auto. I am new to Union City and I did not know where to take my car. They did such a great job they will have me as their customer for life.

3
★★★★★

I was very impressed with the quality of customer service I received from Bay Star Auto. I am new to Union City and I did not know where to take my car. They did such a great job they will have me as their customer for life.

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Mike was very helpful in explaining the items that I need to be aware of and what I needed to have done on my next visit.

3
★★★★★

Mike was very helpful in explaining the items that I need to be aware of and what I needed to have done on my next visit.

.

Bay star auto is the place I trust . Quality service , resoneble price. cotemer service exelent .I refer any one.

4
★★★★☆

Bay star auto is the place I trust . Quality service , resoneble price. cotemer service exelent .I refer any one.

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.

My name is Wayne, I have a '97 corolla. I have been Bay Star's customer for the past 10 years. Once I took my car to Pep Boys, they charged me $1,000 for maintenance service and a coolant leak. But after I left the problem was still there.

3
★★★★★

My name is Wayne, I have a '97 corolla. I have been Bay Star's customer for the past 10 years. Once I took my car to Pep Boys, they charged me $1,000 for maintenance service and a coolant leak. But after I left the problem was still there.

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I have been taking my 2001 Saturn here for over 3 years. I have always received excellent customer service.
Gary is upfront and will tell you how it is. He is willing to give you suggestions to work within your budget.

I will continue to

3
★★★★★

I have been taking my 2001 Saturn here for over 3 years. I have always received excellent customer service.
Gary is upfront and will tell you how it is. He is willing to give you suggestions to work within your budget.

I will continue to

.

My name is Doug. I have a Toyota Corolla 2001. I have been a Bay Star Auto's customer for the past 14 years. Bay Star Auto and their staff are very friendly to their customers. They are honest. It is very difficult to find a honest repair

3
★★★★★

My name is Doug. I have a Toyota Corolla 2001. I have been a Bay Star Auto's customer for the past 14 years. Bay Star Auto and their staff are very friendly to their customers. They are honest. It is very difficult to find a honest repair

.

My name is Wayne, I have a '97 corolla. I have been Bay Star's customer for the past 10 years. Once I took my car to Pep Boys, they charged me $1,000 for maintenance service and a coolant leak. But after I left the problem was still

3
★★★★★

My name is Wayne, I have a '97 corolla. I have been Bay Star's customer for the past 10 years. Once I took my car to Pep Boys, they charged me $1,000 for maintenance service and a coolant leak. But after I left the problem was still

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Ron Lane was exceptional to work with. I plan on bringing my car back to have all of my service performed at this dealership.

3
★★★★★

Ron Lane was exceptional to work with. I plan on bringing my car back to have all of my service performed at this dealership.

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Bay Star repairs are covered with a written guarantee, so this put my mind at ease in case anything unexpected or unintentional happens after the repair.

3
★★★★★

Bay Star repairs are covered with a written guarantee, so this put my mind at ease in case anything unexpected or unintentional happens after the repair.

.

Bay Star Auto is a very friendly and honest repair shop. I have been coming to them for over 7 years. Whenever me or anyone in my family needs work done, we know we can count on Bay Star. They fix all cars so its never a problem. I own a BMW 2002.

2
★★★★★

Bay Star Auto is a very friendly and honest repair shop. I have been coming to them for over 7 years. Whenever me or anyone in my family needs work done, we know we can count on Bay Star. They fix all cars so its never a problem. I own a BMW 2002.

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Now my car runs very clean and passed the smog test with no problem.

2
★★★★★

Now my car runs very clean and passed the smog test with no problem.

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My motorhome was not running good and wouldn't pass smog. I went to several repair shops, some would not work on it and others quoted me almost $1,000.00. Bay star auto tuned it, it passed smog and now runs better than ever for a few hundred dollars; all in one day. An honest reliable shop that I highly recommend.

2
★★★★★

My motorhome was not running good and wouldn't pass smog. I went to several repair shops, some would not work on it and others quoted me almost $1,000.00. Bay star auto tuned it, it passed smog and now runs better than ever for a few hundred dollars; all in one day. An honest reliable shop that I highly recommend.

.

Gary is the best he got me in and out of there within one hour, can u believe a shop this busy could accommodate the customer like that? I recommend them to anybody looking for a job done in a timely manner.

2
★★★★★

Gary is the best he got me in and out of there within one hour, can u believe a shop this busy could accommodate the customer like that? I recommend them to anybody looking for a job done in a timely manner.

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I have been taking my 2001 Saturn here for over 3 years. I have always received excellent customer service.

Gary is upfront and will tell you how it is. He is willing to give you suggestions to work within your budget.

I will continue to take my car there.

2
★★★★★

I have been taking my 2001 Saturn here for over 3 years. I have always received excellent customer service.

Gary is upfront and will tell you how it is. He is willing to give you suggestions to work within your budget.

I will continue to take my car there.

.

I will never pay dealer price again for auto repair! I took my car here at Bay Star for my scheduled maintenance and they gave me an estimate promptly knowing how I was pressed for time. It was my first time at this repair shop and I'm totally satisfied with the job. The downtime was minimal and pretty close to their estimated time it will take to do the repair.
Bay Star repairs are covered with a written guarantee, so this put my mind at ease in case anything unexpected or unintentional happens after the repair.
I am happy with the job and the money I saved. I highly recommend this place.

2
★★★★★

I will never pay dealer price again for auto repair! I took my car here at Bay Star for my scheduled maintenance and they gave me an estimate promptly knowing how I was pressed for time. It was my first time at this repair shop and I'm totally satisfied with the job. The downtime was minimal and pretty close to their estimated time it will take to do the repair.
Bay Star repairs are covered with a written guarantee, so this put my mind at ease in case anything unexpected or unintentional happens after the repair.
I am happy with the job and the money I saved. I highly recommend this place.

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I have been going to Gary for over 8 years. He is knowledgable and fair. When appropriate he will give you clear options to take care of your vehicle. His staff is pleasant and will give you a ride to the BART station.

2
★★★★★

I have been going to Gary for over 8 years. He is knowledgable and fair. When appropriate he will give you clear options to take care of your vehicle. His staff is pleasant and will give you a ride to the BART station.

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I have used his services for 15 years and never been disappointed.

2
★★★★★

I have used his services for 15 years and never been disappointed.

.

Went here a few years ago to get my clutch done, and now everything wrong is happening to my car from the clutch to the engine. I had to get all new valves just when they changed the timing belt, all they use are really cheap parts, you can tell on how the car runs and feels after they work on it. I think they get their parts from a junkyard because when I ask if they are done, they say "we are still looking for parts" clutch and shifter feels like I am driving a little 1987 Toyota Carolla and not an 1997 Acura Integra.

0
★☆☆☆☆

Went here a few years ago to get my clutch done, and now everything wrong is happening to my car from the clutch to the engine. I had to get all new valves just when they changed the timing belt, all they use are really cheap parts, you can tell on how the car runs and feels after they work on it. I think they get their parts from a junkyard because when I ask if they are done, they say "we are still looking for parts" clutch and shifter feels like I am driving a little 1987 Toyota Carolla and not an 1997 Acura Integra.

Pros: free towing

Cons: they mess up your car bad

.

I did 90K maintenance in this shop. They did not give me the detail what they did at all. I had issues right after the 90k maintenance. The check engine lights has been turned on. I brought the car back and they charged a great deal of money to fix it. The check engine light was turned on again one month later. I had to spend time and money to check the issue again. They are cheater for sure and ask you to change expensive while unnecessary part.
I gave 0 star.

0
★☆☆☆☆

I did 90K maintenance in this shop. They did not give me the detail what they did at all. I had issues right after the 90k maintenance. The check engine lights has been turned on. I brought the car back and they charged a great deal of money to fix it. The check engine light was turned on again one month later. I had to spend time and money to check the issue again. They are cheater for sure and ask you to change expensive while unnecessary part.
I gave 0 star.

Pros: not trustful, junk parts

Cons: cheater

.

Needed to get my transmission checked - ended up being a replacement job. Quote was unrealistically high and I walked 2 shops down in the same building and could have gotten the repair done for $800 less. Something's wrong! Either they're not specialized on transmisions and need more time to figure it out (hence the high cost which is mostly labor), or they want to rip you off. I even had to pay almost $100 for the estimate. Wanted to bring 2 more cars for general service and tried to negotiate to waive the fee, but owner wouldn't budge. In this economy, not the way I would run my shop, absolutely no interest in keeping me as a customer. Too bad, I had high hopes for them, and the 2 other cars will get serviced somewhere else.

0
★☆☆☆☆

Needed to get my transmission checked - ended up being a replacement job. Quote was unrealistically high and I walked 2 shops down in the same building and could have gotten the repair done for $800 less. Something's wrong! Either they're not specialized on transmisions and need more time to figure it out (hence the high cost which is mostly labor), or they want to rip you off. I even had to pay almost $100 for the estimate. Wanted to bring 2 more cars for general service and tried to negotiate to waive the fee, but owner wouldn't budge. In this economy, not the way I would run my shop, absolutely no interest in keeping me as a customer. Too bad, I had high hopes for them, and the 2 other cars will get serviced somewhere else.

Pros: seems to have a full shop

Cons: poor customer service and retention

.

This workshop really sucks.The owner treat you as if you are there to beg some bucks.No greetings.No transperancy in the job he does.Use the scrap items which makes you to spend again in another shop.I will not receommend at all.

0
★☆☆☆☆

This workshop really sucks.The owner treat you as if you are there to beg some bucks.No greetings.No transperancy in the job he does.Use the scrap items which makes you to spend again in another shop.I will not receommend at all.

Pros: Not reliable , his body language is horrible

Cons: all probs

.

I will never pay dealer price again for auto repair! I took my car here at Bay Star for my scheduled maintenance and they gave me an estimate promptly knowing how I was pressed for time. It was my first time at this repair shop and I'm totally satisfied with the job. The downtime was minimal and pretty close to their estimated time it will take to do the repair.
Bay Star repairs are covered with a written guarantee, so this put my mind at ease in case anything unexpected or unintentional happens after the repair.
I am happy with the job and the money I saved. I highly recommend this place.

4
★★★★☆

I will never pay dealer price again for auto repair! I took my car here at Bay Star for my scheduled maintenance and they gave me an estimate promptly knowing how I was pressed for time. It was my first time at this repair shop and I'm totally satisfied with the job. The downtime was minimal and pretty close to their estimated time it will take to do the repair.
Bay Star repairs are covered with a written guarantee, so this put my mind at ease in case anything unexpected or unintentional happens after the repair.
I am happy with the job and the money I saved. I highly recommend this place.

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.

I went to this shop in need of some work and they used the cheapest parts known to man. I had to get my repairs re-done at antoher shop who showed my how Bay Star cheated me. I do NOT recommended this place at all. I guess you do get what you pay for...

0
★☆☆☆☆

I went to this shop in need of some work and they used the cheapest parts known to man. I had to get my repairs re-done at antoher shop who showed my how Bay Star cheated me. I do NOT recommended this place at all. I guess you do get what you pay for...

Pros: their cheap...

Cons: they use the cheapest stuff on my car and I ended up paying double for it.

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I joined Citysearch specifically so I could review Bay Star Auto Care. We've been a customer for a few years now, after being over-charged at Midas one too many times. Midas wanted to charge us about $3000 for a bunch of things that we didn't need when we got a second opinion from Gary at Bay Star. He quoted us about $700 for what we truly needed fixed on our car, fixed it quickly, and didn't try and charge us for anything else. Bay Star has been our go-to place ever since.

Recently, we had an odd problem with our car door: the locking mechanism was off and it wouldn't close. We drove over to Bay Star, holding the door closed the whole way, and left it in Gary's capable hands. It did take until the next day to get our car back, but he didn't even charge us for whatever he did to fix it. And on top of that, a few days later we received a nice little post card from Bay Star, letting us know that they appreciate our business and hope we come back to them the next time we need help with our car. I really believe they do appreciate our business.

In short, Bay Star Auto Care is an excellent business that shows respect to the customer.

2
★★★★★

I joined Citysearch specifically so I could review Bay Star Auto Care. We've been a customer for a few years now, after being over-charged at Midas one too many times. Midas wanted to charge us about $3000 for a bunch of things that we didn't need when we got a second opinion from Gary at Bay Star. He quoted us about $700 for what we truly needed fixed on our car, fixed it quickly, and didn't try and charge us for anything else. Bay Star has been our go-to place ever since.

Recently, we had an odd problem with our car door: the locking mechanism was off and it wouldn't close. We drove over to Bay Star, holding the door closed the whole way, and left it in Gary's capable hands. It did take until the next day to get our car back, but he didn't even charge us for whatever he did to fix it. And on top of that, a few days later we received a nice little post card from Bay Star, letting us know that they appreciate our business and hope we come back to them the next time we need help with our car. I really believe they do appreciate our business.

In short, Bay Star Auto Care is an excellent business that shows respect to the customer.

Pros: Friendly, Honest, Pretty Fast, Accurate Pricing

Cons: You may have to call to find out the status of your repair

 

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