Interiors & Textiles

★★★☆☆
Interiors & Textiles has offered the most prestigious array of carpeting, area rugs, floor coverings and window treatments in the Bay Area for over 50 years. Here at Interiors & Textiles you will find premium brands in every product category including Karastan, Hunter-Douglas and dozens more. Our in-house designers provide highly personalized service to guide you through all the details of function, color and style - from creating the look you want to final installation.
  • 4007 Transport St

    Palo Alto, CA 94303

    Map & Directions
  • 650-493-1700

Home & Garden

Home & Garden
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3.0 4
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I purchased Hunter Douglas shades from Interiors and Textiles. The shades were great and the installation went smooth. However, they quoted me a price and then charged my account $300 more than the quote. They did not even talk to me about the transaction or get authorization prior to processing the charge. When confronted they became VERY defensive, offered no explantations whatsoever and said they would give me $300 towards my next purchase of Hunter Douglas shades.

Obviously there will never BE another transaction! I would never let them have a credit card number for a transaction again! Best to give your wallet to gypsies!

0
★☆☆☆☆

I purchased Hunter Douglas shades from Interiors and Textiles. The shades were great and the installation went smooth. However, they quoted me a price and then charged my account $300 more than the quote. They did not even talk to me about the transaction or get authorization prior to processing the charge. When confronted they became VERY defensive, offered no explantations whatsoever and said they would give me $300 towards my next purchase of Hunter Douglas shades.

Obviously there will never BE another transaction! I would never let them have a credit card number for a transaction again! Best to give your wallet to gypsies!

Pros: They represent top-of-the-line manufacturers

Cons: You better find somewhere else to buy them!

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Professional. Knowledgeable. Responsive. Those are the best adjectives to describe the service we received when our ground floor was flooded due to a ruptured pipe. Fred and his staff immediately came to our aid and advised us on how to best replace all our hardwood floors, baseboards, and carpets. They even dealt directly with our insurance adjustors to ensure that they appraised the job fairly and realistically. They made certain that we weren't going to be reimbursed with inferior-quality materials.

Interiors & Textiles carefully supervised the work and stayed on top of the 2 month project. Our floors look great, and we've since purchased additional area rugs.

We're very satisfied.

5
★★★★★

Professional. Knowledgeable. Responsive. Those are the best adjectives to describe the service we received when our ground floor was flooded due to a ruptured pipe. Fred and his staff immediately came to our aid and advised us on how to best replace all our hardwood floors, baseboards, and carpets. They even dealt directly with our insurance adjustors to ensure that they appraised the job fairly and realistically. They made certain that we weren't going to be reimbursed with inferior-quality materials.

Interiors & Textiles carefully supervised the work and stayed on top of the 2 month project. Our floors look great, and we've since purchased additional area rugs.

We're very satisfied.

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We bought some Karastan runners from them in 98. They have still lasted. I went back to them recently and I felt their service was bad. Nobody came to help and then someone was supposed to return my call, but did not. They came once to give an estimate on drapes. It was too high. The same Karastan rugs are cheaper in Macys!

2
★★☆☆☆

We bought some Karastan runners from them in 98. They have still lasted. I went back to them recently and I felt their service was bad. Nobody came to help and then someone was supposed to return my call, but did not. They came once to give an estimate on drapes. It was too high. The same Karastan rugs are cheaper in Macys!

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I have used Interiors & Textiles for carpeting and window treatments throughout my home. They have a great selection and are happy to work with you to come up with the look you want. They are very quick - I managed to get a room redone in anticipation of a party with only a month's notice. Everyone I've worked with has been imaginative, personable and happy to have my business.

4
★★★★☆

I have used Interiors & Textiles for carpeting and window treatments throughout my home. They have a great selection and are happy to work with you to come up with the look you want. They are very quick - I managed to get a room redone in anticipation of a party with only a month's notice. Everyone I've worked with has been imaginative, personable and happy to have my business.

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