PCJoy

★★★☆☆

Computer & Internet Services

Computer & Internet Services
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3.0 2
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I've been taking my computers to Joy for a couple of years now, and she and her computer geeks always do a great job! Whether it's removing viruses or switching out a dead disc drive, they are always professional, knowledgable, and friendly. They let you know up front what the cost will be to do the repair too. Several times, my computer took many hours to fix, and they gave me a break on the cost. Obviously, the other reviewer had some kind of burr up his butt. His comments don't even make sense. Obviously, it's not PC Joy's fault that his computer info couldn't be restored. And it's the costumer's option to install software. Just ask and they'll install whatever you want. I know because I'm having software installed on my computer by PC Joy today! And about PC Joy putting a Contact Us sticker on this guy's computer -- Please! that's just standard practice; they're not claiming they made the damn thing! Get over yourself. Anyway, don't take my word for it, go check out PC Joy for yourself and I'm sure you'll agree that they do a great job. Hope this helps.

5
★★★★★

I've been taking my computers to Joy for a couple of years now, and she and her computer geeks always do a great job! Whether it's removing viruses or switching out a dead disc drive, they are always professional, knowledgable, and friendly. They let you know up front what the cost will be to do the repair too. Several times, my computer took many hours to fix, and they gave me a break on the cost. Obviously, the other reviewer had some kind of burr up his butt. His comments don't even make sense. Obviously, it's not PC Joy's fault that his computer info couldn't be restored. And it's the costumer's option to install software. Just ask and they'll install whatever you want. I know because I'm having software installed on my computer by PC Joy today! And about PC Joy putting a Contact Us sticker on this guy's computer -- Please! that's just standard practice; they're not claiming they made the damn thing! Get over yourself. Anyway, don't take my word for it, go check out PC Joy for yourself and I'm sure you'll agree that they do a great job. Hope this helps.

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2 years ago I had built a PC for my parents; 1 year ago, MS Windows crashed, because I live 2.5 hours away, my parents had brought the computer to PC Joy for immediate recovery and repair. Data was attempted to be recovered; results were unsuccessful and failed their expectations.

This is where PC Joy has earned my 1 star....

I am, and have been an, IT professional (MCP, MCSE) for over 11 years. When my parents called me and told me what happened; I was immediately concerned. Referencing the above mentioned, PC Joy installed a new hard drive and re-installed windows.

When I had visited the following weekend from them getting their computer returned to them, I had found the computer to be running in a minimal state. ABSOLUTELY NO SECURITY or OTHER UPDATES WERE APPLIED AND INSTALLED, NO ANTIVIRUS SOLUTION WAS REINSTALLED, when all of this was supplied by the customer, my parents or available on-line via download. Very unprofessional, in my opinion.

Furthermore, what finally made me write this review is i recently noticed that this place had the balls and audacity to place a PC JOY contact information sticker on the PC THAT I BUILT. How bold!?!

Not a good deal!! You'd have better luck any where else...I do not recommend them at all!!

1
★☆☆☆☆

2 years ago I had built a PC for my parents; 1 year ago, MS Windows crashed, because I live 2.5 hours away, my parents had brought the computer to PC Joy for immediate recovery and repair. Data was attempted to be recovered; results were unsuccessful and failed their expectations.

This is where PC Joy has earned my 1 star....

I am, and have been an, IT professional (MCP, MCSE) for over 11 years. When my parents called me and told me what happened; I was immediately concerned. Referencing the above mentioned, PC Joy installed a new hard drive and re-installed windows.

When I had visited the following weekend from them getting their computer returned to them, I had found the computer to be running in a minimal state. ABSOLUTELY NO SECURITY or OTHER UPDATES WERE APPLIED AND INSTALLED, NO ANTIVIRUS SOLUTION WAS REINSTALLED, when all of this was supplied by the customer, my parents or available on-line via download. Very unprofessional, in my opinion.

Furthermore, what finally made me write this review is i recently noticed that this place had the balls and audacity to place a PC JOY contact information sticker on the PC THAT I BUILT. How bold!?!

Not a good deal!! You'd have better luck any where else...I do not recommend them at all!!

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