Julie's Rancho Pet Grooming

★★★★☆
  • 29821 Aventura G

    Rancho Sta Marg, CA 92688

    Map & Directions
  • 949-858-6687

About Julie's Rancho Pet Grooming

Categories
Hours
Monday through Saturday 8:00 AM-5:00 PM Closed Sunday

Pets & Animals

Pets & Animals
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I have been taking my cockapoo to Julies for 7 years and have always been happy with their grooming services. My dog loves to go their and the staff treats her like their own.

5
★★★★★

I have been taking my cockapoo to Julies for 7 years and have always been happy with their grooming services. My dog loves to go their and the staff treats her like their own.

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So sad to say that after nearly 2 years of being a loyal customer with my labradoodle, she got hacked so badly last week that I will never return. I have also recommended this groomer to many people but never again. My girl was practically shaved down to the bone and when I commented on how badly it was this time, instead of an apology, I was told it was all my own fault for allowing her to be so matted. True, her coat was long and there were a few matts but her legs and eyelashes were not matted and the eyelashes were cut and the legs shaved down to the bone. There are shearing marks all over her back, and even those are uneven. The groomer was defensive and returned my complaint email with an extremely rude one back. No apology for this outcome. I thought that the customer was always right...but I guess in this case...doing a hack job on my dog, without even a phone call to tell me she was "shearing her" is acceptable. I will make sure my voice is heard locally and on my website. This is just most unprofessional.

1
★☆☆☆☆

So sad to say that after nearly 2 years of being a loyal customer with my labradoodle, she got hacked so badly last week that I will never return. I have also recommended this groomer to many people but never again. My girl was practically shaved down to the bone and when I commented on how badly it was this time, instead of an apology, I was told it was all my own fault for allowing her to be so matted. True, her coat was long and there were a few matts but her legs and eyelashes were not matted and the eyelashes were cut and the legs shaved down to the bone. There are shearing marks all over her back, and even those are uneven. The groomer was defensive and returned my complaint email with an extremely rude one back. No apology for this outcome. I thought that the customer was always right...but I guess in this case...doing a hack job on my dog, without even a phone call to tell me she was "shearing her" is acceptable. I will make sure my voice is heard locally and on my website. This is just most unprofessional.

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The owner is very caring, and you can tell she is very dedicated to what she does. For all those comments on it being bad, you ran into a bad employ. The overall shop is amazing. I bring in my cat once or twice a year, for a bath and shaving. Prices are an average shop price, but the service is good. I've gone to many groomers before but this one is clearly the one I'll stick with. One shop I went to cut my cat and she almost needed stiches, and they didn't even tell us. Good service

5
★★★★★

The owner is very caring, and you can tell she is very dedicated to what she does. For all those comments on it being bad, you ran into a bad employ. The overall shop is amazing. I bring in my cat once or twice a year, for a bath and shaving. Prices are an average shop price, but the service is good. I've gone to many groomers before but this one is clearly the one I'll stick with. One shop I went to cut my cat and she almost needed stiches, and they didn't even tell us. Good service

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My 3 year old Golden doodle and I have just moved to the area and what a find Julies Pet Grooming. I have tried other groomers around the area and no one has given me the haircut that I really wanted on my dog. Then to my suprise peoplewho actually listen and can come up with the goods. The staff are very friendly and you can see they love dogs. Its more than a business to them they really care. Top Marks will never bother with the others again.

2
★★★★★

My 3 year old Golden doodle and I have just moved to the area and what a find Julies Pet Grooming. I have tried other groomers around the area and no one has given me the haircut that I really wanted on my dog. Then to my suprise peoplewho actually listen and can come up with the goods. The staff are very friendly and you can see they love dogs. Its more than a business to them they really care. Top Marks will never bother with the others again.

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WORST !!!!!!
I took my Pomeranian into Julies requesting a Teddy bear hair cut, instead when I arrived my dogs fur had been hacked off by what I assumed was a blind person!! He had a ridiculous lion hair cut with BALD SPOTS!! Not to mention he came back ill. I demanded a refund and was told by the "new owner frank" I would get my next wash and cut free. Yeah rite! When my dogs hair grew back I mentioned my free service upon making an appointment and the receptionist said there was nothing on file and I would be charged full price!

1
★☆☆☆☆

WORST !!!!!!
I took my Pomeranian into Julies requesting a Teddy bear hair cut, instead when I arrived my dogs fur had been hacked off by what I assumed was a blind person!! He had a ridiculous lion hair cut with BALD SPOTS!! Not to mention he came back ill. I demanded a refund and was told by the "new owner frank" I would get my next wash and cut free. Yeah rite! When my dogs hair grew back I mentioned my free service upon making an appointment and the receptionist said there was nothing on file and I would be charged full price!

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CWORST !!!!!!
I took my Pomeranian into Julies requesting a Teddy bear hair cut, instead when I arrived my dogs fur had been hacked off by what I assumed was a blind person!! He had a ridiculous lion hair cut with BALD SPOTS!! Not to mention he came back ill. I demanded a refund and was told by the "new owner frank" I would get my next wash and cut free. Yeah rite! When my dogs hair grew back I mentioned my free service upon making an appointment and the receptionist said there was nothing on file and I would be charged full price!

0
★☆☆☆☆

CWORST !!!!!!
I took my Pomeranian into Julies requesting a Teddy bear hair cut, instead when I arrived my dogs fur had been hacked off by what I assumed was a blind person!! He had a ridiculous lion hair cut with BALD SPOTS!! Not to mention he came back ill. I demanded a refund and was told by the "new owner frank" I would get my next wash and cut free. Yeah rite! When my dogs hair grew back I mentioned my free service upon making an appointment and the receptionist said there was nothing on file and I would be charged full price!

.

Julies Pet Grooming and boarding I use this facility on a regular basis> the groomers and staff are caring and they take their time to get know and understand your animals as well as you. I would like to say I have used the boarding on numerous occassions and have always been suprised how happy my dog is to go there, and even sometimes he is reluctent leave. He always comes out happy whether it is just overnight or for 15 days.
I would like to make a comment on the previous person comment
I left my dog over christmas and I was told of their opening times and I do know that it was posted in the shop.

GIVE JULIES AT TRY BEST GROOMERS IN TOWN

5
★★★★★

Julies Pet Grooming and boarding I use this facility on a regular basis> the groomers and staff are caring and they take their time to get know and understand your animals as well as you. I would like to say I have used the boarding on numerous occassions and have always been suprised how happy my dog is to go there, and even sometimes he is reluctent leave. He always comes out happy whether it is just overnight or for 15 days.
I would like to make a comment on the previous person comment
I left my dog over christmas and I was told of their opening times and I do know that it was posted in the shop.

GIVE JULIES AT TRY BEST GROOMERS IN TOWN

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Awful experience... I left my two healthy dogs at Julie's for boarding over Christmas. The first day there one of my dogs got sick, they called me to tell me that. The next day they called to say she was better. My vet suggested I get her out of there. I cut my trip short and flew back on Christmas day. I called them multiple times on Christmas, no one picked up, and they turned off their answering machine. The next day on the 26th, they were supposed to be open 8-5. I called multiple times, no one answered, and there was no way to leave a message since the answering machine was off. I drove out there and the place was shut. I left a note on the door. Around 2 pm someone called me back, and said they were open 2-5. I said I wanted my dogs and they were supposed to be groomed before I picked them up. He said no one was going to groom them. I went to pick them up. The snot-nosed male employee said the "holiday hours" were posted. I pointed out the hours were posted inside the door and not outside where someone could read them. He then said I shouldn't have left her there because she was old, and had been sick for 4 days! I said why didn't anybody call me? Why didn't they pick up the phone? Why was the answering machine off? He said they were on "holiday" and deliberately did not answer the phone! He told me not to ever come back. I said no problem. My dog had dried vomit and feces matted in her fur, plus they didn't return one of the toys I left. I took her to the vet; the vet had to put her on an IV becuase she was severely dehydrated and had lost a lot of weight. She had to be put on medication. The vet plus plus the emergency trip home cost me over $600. I believe my dog would have died if I would have left her the full 8 days. The employee was absolutely awful. If I was the owner, I would have fired him. DO NOT BOARD YOUR DOGS AT THIS AWFUL PLACE!

1
★☆☆☆☆

Awful experience... I left my two healthy dogs at Julie's for boarding over Christmas. The first day there one of my dogs got sick, they called me to tell me that. The next day they called to say she was better. My vet suggested I get her out of there. I cut my trip short and flew back on Christmas day. I called them multiple times on Christmas, no one picked up, and they turned off their answering machine. The next day on the 26th, they were supposed to be open 8-5. I called multiple times, no one answered, and there was no way to leave a message since the answering machine was off. I drove out there and the place was shut. I left a note on the door. Around 2 pm someone called me back, and said they were open 2-5. I said I wanted my dogs and they were supposed to be groomed before I picked them up. He said no one was going to groom them. I went to pick them up. The snot-nosed male employee said the "holiday hours" were posted. I pointed out the hours were posted inside the door and not outside where someone could read them. He then said I shouldn't have left her there because she was old, and had been sick for 4 days! I said why didn't anybody call me? Why didn't they pick up the phone? Why was the answering machine off? He said they were on "holiday" and deliberately did not answer the phone! He told me not to ever come back. I said no problem. My dog had dried vomit and feces matted in her fur, plus they didn't return one of the toys I left. I took her to the vet; the vet had to put her on an IV becuase she was severely dehydrated and had lost a lot of weight. She had to be put on medication. The vet plus plus the emergency trip home cost me over $600. I believe my dog would have died if I would have left her the full 8 days. The employee was absolutely awful. If I was the owner, I would have fired him. DO NOT BOARD YOUR DOGS AT THIS AWFUL PLACE!

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0 out of 1 people found this review helpful.

.

Awful experience... I left my two healthy dogs at Julie's for boarding over Christmas. The first day there one of my dogs got sick, they called me to tell me that. The next day they called to say she was better. My vet suggested I get her out of there. I cut my trip short and flew back on Christmas day. I called them multiple times on Christmas, no one picked up, and they turned off their answering machine. The next day on the 26th, they were supposed to be open 8-5. I called multiple times, no one answered, and there was no way to leave a message since the answering machine was off. I drove out there and the place was shut. I left a note on the door. Around 2 pm someone called me back, and said they were open 2-5. I said I wanted my dogs and they were supposed to be groomed before I picked them up. He said no one was going to groom them. I went to pick them up. The snot-nosed male employee said the "holiday hours" were posted. I pointed out the hours were posted inside the door and not outside where someone could read them. He then said I shouldn't have left her there because she was old, and had been sick for 4 days! I said why didn't anybody call me? Why didn't they pick up the phone? Why was the answering machine off? He said they were on "holiday" and deliberately did not answer the phone! He told me not to ever come back. I said no problem. My dog had dried vomit and feces matted in her fur, plus they didn't return one of the toys I left. I took her to the vet; the vet had to put her on an IV becuase she was severely dehydrated and had lost a lot of weight. She had to be put on medication. The vet plus plus the emergency trip home cost me over $600. I believe my dog would have died if I would have left her the full 8 days. The employee was absolutely awful. If I was the owner, I would have fired him. DO NOT BOARD YOUR DOGS AT THIS AWFUL PLACE!

0
★☆☆☆☆

Awful experience... I left my two healthy dogs at Julie's for boarding over Christmas. The first day there one of my dogs got sick, they called me to tell me that. The next day they called to say she was better. My vet suggested I get her out of there. I cut my trip short and flew back on Christmas day. I called them multiple times on Christmas, no one picked up, and they turned off their answering machine. The next day on the 26th, they were supposed to be open 8-5. I called multiple times, no one answered, and there was no way to leave a message since the answering machine was off. I drove out there and the place was shut. I left a note on the door. Around 2 pm someone called me back, and said they were open 2-5. I said I wanted my dogs and they were supposed to be groomed before I picked them up. He said no one was going to groom them. I went to pick them up. The snot-nosed male employee said the "holiday hours" were posted. I pointed out the hours were posted inside the door and not outside where someone could read them. He then said I shouldn't have left her there because she was old, and had been sick for 4 days! I said why didn't anybody call me? Why didn't they pick up the phone? Why was the answering machine off? He said they were on "holiday" and deliberately did not answer the phone! He told me not to ever come back. I said no problem. My dog had dried vomit and feces matted in her fur, plus they didn't return one of the toys I left. I took her to the vet; the vet had to put her on an IV becuase she was severely dehydrated and had lost a lot of weight. She had to be put on medication. The vet plus plus the emergency trip home cost me over $600. I believe my dog would have died if I would have left her the full 8 days. The employee was absolutely awful. If I was the owner, I would have fired him. DO NOT BOARD YOUR DOGS AT THIS AWFUL PLACE!

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Wow, so glad I took my puppy there!! This was his 1st time to any groomer and we will be back!! We were all greeted at the door and right away our little Riley was licking faces. Upon pick up he was very excited to see me and he looked great!! Thanks for taking great care of our little guy!!

5
★★★★★

Wow, so glad I took my puppy there!! This was his 1st time to any groomer and we will be back!! We were all greeted at the door and right away our little Riley was licking faces. Upon pick up he was very excited to see me and he looked great!! Thanks for taking great care of our little guy!!

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The best grooming shop around!! These women really know what they're doing. They love the dogs like their own and have sooo much patience with them. My dog loves going there, he actually gets all excited when we enter the shopping center and just runs for that door to get inside. Everyone there are really sweet and genuinely care for the dogs. They even groom my cat!!! I would recommend this place to anyone that needs a groomer or boarding.

4
★★★★☆

The best grooming shop around!! These women really know what they're doing. They love the dogs like their own and have sooo much patience with them. My dog loves going there, he actually gets all excited when we enter the shopping center and just runs for that door to get inside. Everyone there are really sweet and genuinely care for the dogs. They even groom my cat!!! I would recommend this place to anyone that needs a groomer or boarding.

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1 out of 1 people found this review helpful.

.

The best grooming shop around!! These women really know what they're doing. They love the dogs like their own and have sooo much patience with them. My dog loves going there, he actually gets all excited when we enter the shopping center and starts running for that door to get inside. Everyone there are really sweet and genuinely care for the dogs. They even groom my cat!!! I would recommend this place to anyone that needs a groomer or boarding.

2
★★★★★

The best grooming shop around!! These women really know what they're doing. They love the dogs like their own and have sooo much patience with them. My dog loves going there, he actually gets all excited when we enter the shopping center and starts running for that door to get inside. Everyone there are really sweet and genuinely care for the dogs. They even groom my cat!!! I would recommend this place to anyone that needs a groomer or boarding.

Pros: Great haircut and very fair pricing.

Cons: Sometimes it's hard to get an appointment because they get busy

.

I have taken my huge, hairy golden retriever to Julie's on numerous occasions. Sometimes for a shave and sometimes just to get rid of the undercoat. The last time he went, a groomer sat on the floor with him for an HOUR combing and trimming him. Nothing could have made my dog happier. AN HOUR on the floor, certainly they had better things to do, but that is what they did!!! When he left, he looked like a show dog! He loves Julie's and so do I! I send everyone I know to Julie's and they love it too.

5
★★★★★

I have taken my huge, hairy golden retriever to Julie's on numerous occasions. Sometimes for a shave and sometimes just to get rid of the undercoat. The last time he went, a groomer sat on the floor with him for an HOUR combing and trimming him. Nothing could have made my dog happier. AN HOUR on the floor, certainly they had better things to do, but that is what they did!!! When he left, he looked like a show dog! He loves Julie's and so do I! I send everyone I know to Julie's and they love it too.

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1 out of 1 people found this review helpful.

.

My dog is a rescue and can be afraid of her own shadow at times, so I'm very picky about her groomer, vet, etc. When I moved to the area, Julie's Pet Grooming was recommended to me. My dog loves to go. She tries to push me out of the car when we pull up out in front! Not only does she love it, but she always comes out looking fabulous! Who could ask for anything more? Not us! Two paws up!

5
★★★★★

My dog is a rescue and can be afraid of her own shadow at times, so I'm very picky about her groomer, vet, etc. When I moved to the area, Julie's Pet Grooming was recommended to me. My dog loves to go. She tries to push me out of the car when we pull up out in front! Not only does she love it, but she always comes out looking fabulous! Who could ask for anything more? Not us! Two paws up!

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1 out of 1 people found this review helpful.

.

I recently took my long hair not water friendly dog to this groomer and was very happy with the service provided. Prices were average and the groomer was very friendly and seemed to do very well with animals. Would definetly recommend to others and would be back again.

4
★★★★☆

I recently took my long hair not water friendly dog to this groomer and was very happy with the service provided. Prices were average and the groomer was very friendly and seemed to do very well with animals. Would definetly recommend to others and would be back again.

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1 out of 1 people found this review helpful.

 

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