Washington Mutual Bank

★★★★☆
  • 1200 el Camino Real

    San Bruno, CA 94066

    Map & Directions
  • 650-616-2960

About Washington Mutual Bank

Categories
  • Banks
  • Loans
  • Home Loans and Mortgages

Finance

Finance
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3.8 5
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Of the several branches in the bay area this is one of the better ones. They have a very friendly staff, both in the banking and loan areas. There is plenty of parking. The lines do tend to get very long though and a little slow moving at times.

4
★★★★☆

Of the several branches in the bay area this is one of the better ones. They have a very friendly staff, both in the banking and loan areas. There is plenty of parking. The lines do tend to get very long though and a little slow moving at times.

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This is one of the better Washington Mutual Bank branch. Big enough to serve their customers in the area and they have a drive through for that quick bucks withdrawals. Plenty of parking and friendly staff

4
★★★★☆

This is one of the better Washington Mutual Bank branch. Big enough to serve their customers in the area and they have a drive through for that quick bucks withdrawals. Plenty of parking and friendly staff

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this bank is at a good location i have been banking with them for years every one is friendly. they have a drive up ATM. when calling them on the phone they are there to help you

4
★★★★☆

this bank is at a good location i have been banking with them for years every one is friendly. they have a drive up ATM. when calling them on the phone they are there to help you

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I always drive thru the ATM here, which is super convenient. But you can also walk in and there are more ATMs inside. There have been times when the deposit envelopes are empty and that drives me nuts. But generally this is a nice bank and the tellers are nice. I even left my debit card once and someone turned it in! I picked it up the next day!

PROS: Drive thru ATM is fast and convenient
CONS: Not always stocked or functioning properly

4
★★★★☆

I always drive thru the ATM here, which is super convenient. But you can also walk in and there are more ATMs inside. There have been times when the deposit envelopes are empty and that drives me nuts. But generally this is a nice bank and the tellers are nice. I even left my debit card once and someone turned it in! I picked it up the next day!

PROS: Drive thru ATM is fast and convenient
CONS: Not always stocked or functioning properly

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.

The last couple times I used the ATM it malfunctioned and ate my money. When I went inside to let them know what happened, one of the tellers behaved quite rudely and suspicious of me. I know there are probably dishonest customers that lie, but I don't see any reason to judge someone to be guilty right away. The teller was reluctant to help me out until she realized that there really was a malfunction. I eventually got my money back two weeks after the hassle of filling out a transaction dispute.

PROS:
CONS: could be more consistent

3
★★★☆☆

The last couple times I used the ATM it malfunctioned and ate my money. When I went inside to let them know what happened, one of the tellers behaved quite rudely and suspicious of me. I know there are probably dishonest customers that lie, but I don't see any reason to judge someone to be guilty right away. The teller was reluctant to help me out until she realized that there really was a malfunction. I eventually got my money back two weeks after the hassle of filling out a transaction dispute.

PROS:
CONS: could be more consistent

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