Saint Vincent De Paul Thrift Shop

★★★☆☆

About Saint Vincent De Paul Thrift Shop

Categories
  • Catholic Churches
  • Second Hand Goods
  • Thrift Stores

Shopping

Shopping
More choices in Poway:
Resultset_next

Amvets Thrift Store

2085 E Valley Pkwy Escondido, CA

Resultset_next

North Co Baptist Thrift Store

750 S Escondido Blvd Escondido, CA

3.0 5
Hi! Sign in to let us know how Saint Vincent De Paul Thrift Shop was?
Write a Review
.

I've lived in Poway for many years, and was in this store for the first time about fourteen years ago. Ever since, I have never ceased my shopping here. I'm actually quite saddened and stunned to read some of the aforementioned reviews, or, more appropriately, pans. The staff and volunteers here are, in my opinion, first-class and genial, and always have been to me. When I need to donate my belongings, they are the only store that I will do this with. The items are wonderful - I never walk out empty-handed - and the appearance of the store is always immaculate. I will absolutely accredit the current managers, Mr. Terry Ruppert and Mrs. Kelly Ruppert. Say what you will, think what you will, they are wonderful, sweet people, and I will go to bat for them any day. This is one of my favorite places in Poway. Bar none. Period.

5
★★★★★

I've lived in Poway for many years, and was in this store for the first time about fourteen years ago. Ever since, I have never ceased my shopping here. I'm actually quite saddened and stunned to read some of the aforementioned reviews, or, more appropriately, pans. The staff and volunteers here are, in my opinion, first-class and genial, and always have been to me. When I need to donate my belongings, they are the only store that I will do this with. The items are wonderful - I never walk out empty-handed - and the appearance of the store is always immaculate. I will absolutely accredit the current managers, Mr. Terry Ruppert and Mrs. Kelly Ruppert. Say what you will, think what you will, they are wonderful, sweet people, and I will go to bat for them any day. This is one of my favorite places in Poway. Bar none. Period.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

To address the reviews regarding St. Vincent De Paul's Church's thrift store.
I have been a regular customer/donor of this store, and no I'm not Catholic - if that matters. I have purchased items like games which are sealed up so that people don't go through and remove items. This presents a problem as the customer is not aware that the rules/how to play the game were not included, as a result I was stuck with a clueless game. No, I didn't try to ask for my money back.

Re: Barbara W's comment stating that the store doesn't exercise Nordstrom's return service and James W. purchasing the wrong item and immediately addressing this with the store... I think the store could have given James store credit if the store was so hard up to return his money. This isn't a yard sale where no returns would be expected, especially under certain situations where they didn't drive home or attempt to return it days/weeks later. I doubt that their purchase was over $25 and clearly the donation being a donation in the first place "could" easily be sold to another customer or donated if it came to that. This clerk/manager, Lynn, could have been a little less of a drama queen by making threats to involve the police at taxpayers expense. Sounds to me that it was taken further than necessary and this repeat customer will not be back.

Re: Tanya B's comment... YES, I have also notice that the person doing the pricing thinks they are a retail store. They wanted $3.98 for a tiny (and I do mean tiny) eyeglass case that might hold a pair of bifocals. The case wasn't tagged so I couldn't tell how much it was till I got to the counter and the clerk made up a price or saw the original retail tag of $3.98.
They used to have sales on certain sticker colors, items. but I haven't seen that in my last three visits.

I was just in there Friday and as I was bending down to look through a box my eye glass case dropped onto the floor.
I didn't notice that my Motorola bluetooth (which had lost it's charge) had fallen also. Saturday I called the store, Lynn answered and said she would check and call me back. I never got a call back. I hope their staff didn't keep or sell it. I'm not holding my breath about getting it back. Whoever picked it up instead of turning it in as lost and found will be held accountable by a higher source.

Lastly, I would like to comment on Barbara W's comment "especially when they have to deal with clueless customers."
Does this make Barbara and everyone entering this store clueless?

2
★★☆☆☆

To address the reviews regarding St. Vincent De Paul's Church's thrift store.
I have been a regular customer/donor of this store, and no I'm not Catholic - if that matters. I have purchased items like games which are sealed up so that people don't go through and remove items. This presents a problem as the customer is not aware that the rules/how to play the game were not included, as a result I was stuck with a clueless game. No, I didn't try to ask for my money back.

Re: Barbara W's comment stating that the store doesn't exercise Nordstrom's return service and James W. purchasing the wrong item and immediately addressing this with the store... I think the store could have given James store credit if the store was so hard up to return his money. This isn't a yard sale where no returns would be expected, especially under certain situations where they didn't drive home or attempt to return it days/weeks later. I doubt that their purchase was over $25 and clearly the donation being a donation in the first place "could" easily be sold to another customer or donated if it came to that. This clerk/manager, Lynn, could have been a little less of a drama queen by making threats to involve the police at taxpayers expense. Sounds to me that it was taken further than necessary and this repeat customer will not be back.

Re: Tanya B's comment... YES, I have also notice that the person doing the pricing thinks they are a retail store. They wanted $3.98 for a tiny (and I do mean tiny) eyeglass case that might hold a pair of bifocals. The case wasn't tagged so I couldn't tell how much it was till I got to the counter and the clerk made up a price or saw the original retail tag of $3.98.
They used to have sales on certain sticker colors, items. but I haven't seen that in my last three visits.

I was just in there Friday and as I was bending down to look through a box my eye glass case dropped onto the floor.
I didn't notice that my Motorola bluetooth (which had lost it's charge) had fallen also. Saturday I called the store, Lynn answered and said she would check and call me back. I never got a call back. I hope their staff didn't keep or sell it. I'm not holding my breath about getting it back. Whoever picked it up instead of turning it in as lost and found will be held accountable by a higher source.

Lastly, I would like to comment on Barbara W's comment "especially when they have to deal with clueless customers."
Does this make Barbara and everyone entering this store clueless?

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Shoppers at thrift stores shouldn't expect Nordstroms' return service. The selection is good and prices are better than most other local thrifts. I think the volunteers and managers at this store do a very good job, especially when they have to deal with clueless customers.

4
★★★★☆

Shoppers at thrift stores shouldn't expect Nordstroms' return service. The selection is good and prices are better than most other local thrifts. I think the volunteers and managers at this store do a very good job, especially when they have to deal with clueless customers.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

As a member of the catholic community I was disgusted at how the manager of this location, (LYNN) treated me and my girlfriend. We purchased an item from their thrift shop and took two steps out the door to show my father. He explained that it was the wrong one. When we attempted to return the item literally 30 seconds later Lynn was rude and said they do not accept returns, pointing to their ??policy,? that handwritten on an index card posted behind the counter. No mention of their policy was ever expressed before the purchase and it wasn??t stated until we were looking to return the item. I understand businesses have policies, but this was a ridiculous decision that lacked any logic, refusing a refund based on a policy (that was never explained) rather than examining the situation at hand and coming up with an appropriate and reasonable solution. This lady clearly lacks the basic business fundamentals necessary to properly manage a business and in my opinion should not be in her position because she is loosing business for the St Vincent De Paul organization, which by the way is an organization I fully support and donate to frequently. Instead of dealing with the problem in a civil manner she pointed at the door and told me to get out while simultaneously threatening to call the police as I stood there asking her to explain her reasoning behind her rash decision. This was an overboard reaction and embarrassing not only for me and my girlfriend, but for herself. I personally will NEVER return to this thrift shop purely based on this one employee which is unfortunate for St. Vincent De Paul. If Lynn was my employee and I saw her react to one of my customers this way, I would have her fired IMMEDIATELY. She is giving a bad image to a wonderful organization!!!

1
★☆☆☆☆

As a member of the catholic community I was disgusted at how the manager of this location, (LYNN) treated me and my girlfriend. We purchased an item from their thrift shop and took two steps out the door to show my father. He explained that it was the wrong one. When we attempted to return the item literally 30 seconds later Lynn was rude and said they do not accept returns, pointing to their ??policy,? that handwritten on an index card posted behind the counter. No mention of their policy was ever expressed before the purchase and it wasn??t stated until we were looking to return the item. I understand businesses have policies, but this was a ridiculous decision that lacked any logic, refusing a refund based on a policy (that was never explained) rather than examining the situation at hand and coming up with an appropriate and reasonable solution. This lady clearly lacks the basic business fundamentals necessary to properly manage a business and in my opinion should not be in her position because she is loosing business for the St Vincent De Paul organization, which by the way is an organization I fully support and donate to frequently. Instead of dealing with the problem in a civil manner she pointed at the door and told me to get out while simultaneously threatening to call the police as I stood there asking her to explain her reasoning behind her rash decision. This was an overboard reaction and embarrassing not only for me and my girlfriend, but for herself. I personally will NEVER return to this thrift shop purely based on this one employee which is unfortunate for St. Vincent De Paul. If Lynn was my employee and I saw her react to one of my customers this way, I would have her fired IMMEDIATELY. She is giving a bad image to a wonderful organization!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I have noticed a new trend in thrift stores- they are cleaning themselves up! That is too bad for those of us that are looking for a bargain and love the thrill of the hunt. Thisstore used to be one that you could easily spend an hour or more going through stuff and come out with several great buys. They have reorganised and now sell "higher class" stuff at a higher price. I probably won't be back

3
★★★☆☆

I have noticed a new trend in thrift stores- they are cleaning themselves up! That is too bad for those of us that are looking for a bargain and love the thrill of the hunt. Thisstore used to be one that you could easily spend an hour or more going through stuff and come out with several great buys. They have reorganised and now sell "higher class" stuff at a higher price. I probably won't be back

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Saint Vincent De Paul Thrift Shop, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review