A Piece Of Cake Wedding Cakes

★★★★☆
  • 3537 Kifer Rd

    Santa Clara, CA 95051

    Map & Directions
  • 408-524-8180

About A Piece Of Cake Wedding Cakes

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Let me start by saying if I give negative stars I would. I have had nothing but issues with A Piece of Cake since Day 1. They ruined my wedding cake. Please take this as a warning if you are even considering this bakery.

My husband I got married at Creekside Terrace on August 4th. We got a package through Panetta??s which included our cake. It took me two weeks of phone tag to schedule our tasting. We did our tasting at the end of January. We worked with Jennifer and she was very nice and accommodating the whole time.

I got a call in April asking us to come in to do our tasting. I had to give them the date so they could look up our paperwork because they ??misplaced? it.

Our upgrade total was $202.50 and due a month before the wedding. I didn??t receive a phone call from them until a week after the holiday, despite my multiple voicemails and emails over 3 weeks.

The day of the wedding, the truck driver got lost and their air conditioner didn??t work. By the time the cake arrived it was a melted, crumbling disaster! Brian came and attempted to put the cake back together and brought sheet cake of only the red velvet. The cake sat in the fridge for the entire reception so it could harden. They added so many flowers onto the cake you could barely see the cake! When we went to ??cut? the cake, it crumbled into the knife. Yes, it tasted great but looked terrible.

I called them the week after our wedding. I asked to speak to Brian. Jennifer, told me that wasn??t possible and she could help me. She then told me that she saw pictures and it wasn??t that bad. WASN??T THAT BAD?! My wedding cake was ruined!!

They are only willing to refund us the $202.50. Which I was told would be mailed to me three weeks ago. Still waiting.

CN: Their staff is rude and unorganized, and their customer service is horrific. They ruined our wedding cake and refuse to do anything about it. I still have yet to receive any sort of apology! STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!

1
★☆☆☆☆

Let me start by saying if I give negative stars I would. I have had nothing but issues with A Piece of Cake since Day 1. They ruined my wedding cake. Please take this as a warning if you are even considering this bakery.

My husband I got married at Creekside Terrace on August 4th. We got a package through Panetta??s which included our cake. It took me two weeks of phone tag to schedule our tasting. We did our tasting at the end of January. We worked with Jennifer and she was very nice and accommodating the whole time.

I got a call in April asking us to come in to do our tasting. I had to give them the date so they could look up our paperwork because they ??misplaced? it.

Our upgrade total was $202.50 and due a month before the wedding. I didn??t receive a phone call from them until a week after the holiday, despite my multiple voicemails and emails over 3 weeks.

The day of the wedding, the truck driver got lost and their air conditioner didn??t work. By the time the cake arrived it was a melted, crumbling disaster! Brian came and attempted to put the cake back together and brought sheet cake of only the red velvet. The cake sat in the fridge for the entire reception so it could harden. They added so many flowers onto the cake you could barely see the cake! When we went to ??cut? the cake, it crumbled into the knife. Yes, it tasted great but looked terrible.

I called them the week after our wedding. I asked to speak to Brian. Jennifer, told me that wasn??t possible and she could help me. She then told me that she saw pictures and it wasn??t that bad. WASN??T THAT BAD?! My wedding cake was ruined!!

They are only willing to refund us the $202.50. Which I was told would be mailed to me three weeks ago. Still waiting.

CN: Their staff is rude and unorganized, and their customer service is horrific. They ruined our wedding cake and refuse to do anything about it. I still have yet to receive any sort of apology! STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!

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STAY AWAY! The customer service is the worst I have every seen! They ruined my wedding cake and haven't so much as apologized!

3
★★★★★

STAY AWAY! The customer service is the worst I have every seen! They ruined my wedding cake and haven't so much as apologized!

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I had have my 21st birthday cake done here last November and my goodness it was FABULOUS!!! Thought Id be the center of attention but no the cake was an eye popping:D The service was excellent very helpful and the cake was delicious! I would recommend this bakery to anyone who is looking for an extravagant cake;)

5
★★★★★

I had have my 21st birthday cake done here last November and my goodness it was FABULOUS!!! Thought Id be the center of attention but no the cake was an eye popping:D The service was excellent very helpful and the cake was delicious! I would recommend this bakery to anyone who is looking for an extravagant cake;)

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We used A Piece of Cake for our wedding cake and it was awesome! We had red velvet on the bottom layers and carrot cake on top. I can't wait to go back and order another cake for our anniversary! The spice cake is really good too!

4
★★★★☆

We used A Piece of Cake for our wedding cake and it was awesome! We had red velvet on the bottom layers and carrot cake on top. I can't wait to go back and order another cake for our anniversary! The spice cake is really good too!

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This bakery is know for the wedding cakes. Although they do not have your normal appealing to the eye bakery shop. Their cakes are delicious and moist. The staff is easy to work with and they are will to give you exactly what you want.

4
★★★★☆

This bakery is know for the wedding cakes. Although they do not have your normal appealing to the eye bakery shop. Their cakes are delicious and moist. The staff is easy to work with and they are will to give you exactly what you want.

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We got our cake here for our wedding. I was a bit taken aback when I went to their office for a tasting. It's in a one-storey office building across from the Costco in Santa Clara. It's not a bakery that people go to and hang out to have a slice of cake and coffee. But I tasted their cakes and they were moist and tasty. If you get a multi-layer cake, you can have different flavors on each layer. I got the white cake w/ rasberry cream cheese filling alternated with a chocolate cake. I wish that I had gotten all chocolate in retrospect (but at the time I wanted the pictures of the cake cutting to be of white cake). The chocolate was much more popular among my guests though. They delivered the cake on time and kept it fresh. I was very satisfied with their service.

4
★★★★☆

We got our cake here for our wedding. I was a bit taken aback when I went to their office for a tasting. It's in a one-storey office building across from the Costco in Santa Clara. It's not a bakery that people go to and hang out to have a slice of cake and coffee. But I tasted their cakes and they were moist and tasty. If you get a multi-layer cake, you can have different flavors on each layer. I got the white cake w/ rasberry cream cheese filling alternated with a chocolate cake. I wish that I had gotten all chocolate in retrospect (but at the time I wanted the pictures of the cake cutting to be of white cake). The chocolate was much more popular among my guests though. They delivered the cake on time and kept it fresh. I was very satisfied with their service.

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We used this bakery for our wedding cake and I am so glad we did! We had no problems at all dealing with anyone at the bakery- they called back right away & answered all our questions right away. The wedding cake was AWESOME. It was so good! Our guests all raved about the cake that night & still do today! They do other cakes as well, not just wedding cakes! I highly recommend getting a cake from here, they taste amazing!! They have a lot of different flavors to choose from, you won't be disappointed!

PROS: Great service, yummy cake!
CONS:

5
★★★★★

We used this bakery for our wedding cake and I am so glad we did! We had no problems at all dealing with anyone at the bakery- they called back right away & answered all our questions right away. The wedding cake was AWESOME. It was so good! Our guests all raved about the cake that night & still do today! They do other cakes as well, not just wedding cakes! I highly recommend getting a cake from here, they taste amazing!! They have a lot of different flavors to choose from, you won't be disappointed!

PROS: Great service, yummy cake!
CONS:

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