New Life Cleaners

★★☆☆☆
  • 141 El Camino Real # A

    Encinitas, CA 92024

    Map & Directions
  • 760-942-5564

About New Life Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 9am - 5pm; Sun, closed

Personal Services

Personal Services
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2.0 5
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They ruined my favorite dress.

3
★★★★★

They ruined my favorite dress.

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I took my expensive drapes(8 panels) to new life cleaners. went to pick them up, he told me weren't done. came back few days later he told me drapes buckled, silk stretched and cotton lining shrunk. he never had me sign a waiver, admitted he should've but forgot. then he said his wife could fix it. he said she'd fix one panel but then tore out the lining on all 8 panels!!! completely ruined all 8 drapes! then told me it wasn't his fault drapes shrunk in first place. but it was his fault that he ripped out lining without my consent! he yelled at me, called me names, and i recorded it on my phone. i asked drapes replaced he said 'i don't care how much the drapes cost you! i don't care!' i had no choice but go small claims court. at court he said there's a sign posted he's not responsible, but i never saw it(his place is a mess) and he never had me sign waiver. he got some biased report saying manufacturer fault. even if was manufacturer fault(i took a drape to another dry cleaner & a tailor, who said was his fault, poor &rushed dry cleaning)even if was manufacturer fault....he ripped out the lining on all drapes WITHOUT my consent! they are totally ruined. $2900 ruined. i think the judge can see through his smoke &mirrors. i needed to review so you can make informed decision about taking clothes there.

0
★☆☆☆☆

I took my expensive drapes(8 panels) to new life cleaners. went to pick them up, he told me weren't done. came back few days later he told me drapes buckled, silk stretched and cotton lining shrunk. he never had me sign a waiver, admitted he should've but forgot. then he said his wife could fix it. he said she'd fix one panel but then tore out the lining on all 8 panels!!! completely ruined all 8 drapes! then told me it wasn't his fault drapes shrunk in first place. but it was his fault that he ripped out lining without my consent! he yelled at me, called me names, and i recorded it on my phone. i asked drapes replaced he said 'i don't care how much the drapes cost you! i don't care!' i had no choice but go small claims court. at court he said there's a sign posted he's not responsible, but i never saw it(his place is a mess) and he never had me sign waiver. he got some biased report saying manufacturer fault. even if was manufacturer fault(i took a drape to another dry cleaner & a tailor, who said was his fault, poor &rushed dry cleaning)even if was manufacturer fault....he ripped out the lining on all drapes WITHOUT my consent! they are totally ruined. $2900 ruined. i think the judge can see through his smoke &mirrors. i needed to review so you can make informed decision about taking clothes there.

Pros: not one pro

Cons: unethical, liar, not good at dry cleaning

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I was RIPPED OFF by New Life Cleaners.

Beware!

0
★☆☆☆☆

I was RIPPED OFF by New Life Cleaners.

Beware!

Pros: None

Cons: Beware

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What horrible customer service. I have never in my life seen such bad service. I beg that no one give them business since they are so bad at what they do and so unpleasant.

0
★☆☆☆☆

What horrible customer service. I have never in my life seen such bad service. I beg that no one give them business since they are so bad at what they do and so unpleasant.

Cons: Rude and ruined my items

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Made a mistake and gave my clothes to someone else! What's worse? He refused to give me any type of retribution! No payment of any type. I can't believe this can even happen in this day and age! He told me he's only human and mistakes happen! Now my only solution, I guess is to go to small claim court. UNETHICAL BUSINESS MAN

0
★☆☆☆☆

Made a mistake and gave my clothes to someone else! What's worse? He refused to give me any type of retribution! No payment of any type. I can't believe this can even happen in this day and age! He told me he's only human and mistakes happen! Now my only solution, I guess is to go to small claim court. UNETHICAL BUSINESS MAN

Pros: None

Cons: everything

 

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