Freeway Trailer Sales

★★★☆☆
  • 945 W Mission Ave

    Escondido, CA 92025

    Map & Directions
  • 760-208-2145

Agriculture & Forestry

Agriculture & Forestry
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(1.) First time going in I needed to replace the axle on my trailer. The guy in the parts area told me (very rude like) the service area is out back. When I pulled to the rear of the store the mechanic just stared at me like he wanted to kick my ass. After I waited for about 3 minutes of this I decided to approach him. He said "" What do you want""?\nI'm thinking already I made a mistake. I tell him that I want to order and install a 4"" drop axle on my trailer. He said that he would have to pull the axle, $150, measure it to get a part # and get back to me in a week. I told him that the manufacture label is on the axle with part number for reference. He told me to go into the office to make an appt, completely blew me off.\n\n(2) Decided to give these guys a second chance as anyone can have a bad day. I needed a replacement light bulb for my trailer and was unsure of which one to get. I went in the store , with the trailer out front, and told him the lenses over the bulb was silicone on and could he tell me which bulb I needed. He (the fat man) laughed and pointed to a board with a bunch of bulbs and said ""you tell me""? I gave him the make and model (and the trailer was right in front of the store) and I said Can you help me out? He turned and walked away.........really!\n\n3. Let's not go there..............this place sucks!!!!!!!!!

0
★☆☆☆☆

(1.) First time going in I needed to replace the axle on my trailer. The guy in the parts area told me (very rude like) the service area is out back. When I pulled to the rear of the store the mechanic just stared at me like he wanted to kick my ass. After I waited for about 3 minutes of this I decided to approach him. He said "" What do you want""?\nI'm thinking already I made a mistake. I tell him that I want to order and install a 4"" drop axle on my trailer. He said that he would have to pull the axle, $150, measure it to get a part # and get back to me in a week. I told him that the manufacture label is on the axle with part number for reference. He told me to go into the office to make an appt, completely blew me off.\n\n(2) Decided to give these guys a second chance as anyone can have a bad day. I needed a replacement light bulb for my trailer and was unsure of which one to get. I went in the store , with the trailer out front, and told him the lenses over the bulb was silicone on and could he tell me which bulb I needed. He (the fat man) laughed and pointed to a board with a bunch of bulbs and said ""you tell me""? I gave him the make and model (and the trailer was right in front of the store) and I said Can you help me out? He turned and walked away.........really!\n\n3. Let's not go there..............this place sucks!!!!!!!!!

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I have to agree that their service was disappointing. They also did not have the part that I needed. I also noticed that their prices were outrageous. A fat man was there running the show and he was a total jerk. I asked him a simple question and he expressed disdain for me. My question was just whether they had a product and where it was located. I also asked when they didn't have the product where I could get it and fatso tried to tell me that I couldn't buy a common spring, but there is a spring shop here in Escondido. I would avoid this place in the future. If you read the positive reviews, which I did before going to the store, they read like self promotion. My guess is that the owner wrote the reviews. Avoid this store!

0
★☆☆☆☆

I have to agree that their service was disappointing. They also did not have the part that I needed. I also noticed that their prices were outrageous. A fat man was there running the show and he was a total jerk. I asked him a simple question and he expressed disdain for me. My question was just whether they had a product and where it was located. I also asked when they didn't have the product where I could get it and fatso tried to tell me that I couldn't buy a common spring, but there is a spring shop here in Escondido. I would avoid this place in the future. If you read the positive reviews, which I did before going to the store, they read like self promotion. My guess is that the owner wrote the reviews. Avoid this store!

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Freeway Trailer Sales has been on Mission Ave. in Escondido for many years. While I have not purchased an RV from them, I have shopped in their store. They have many hard to find parts and accessories for the RVer. The sales folks are very helpful and if they do not have what you need they will tell you where you probably can find it.

4
★★★★☆

Freeway Trailer Sales has been on Mission Ave. in Escondido for many years. While I have not purchased an RV from them, I have shopped in their store. They have many hard to find parts and accessories for the RVer. The sales folks are very helpful and if they do not have what you need they will tell you where you probably can find it.

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The staff at Freeway has always been extremely helpful, taking the time to show you what your options are. They maintain a hugh stock of RV parts which is probably 100 times more than places like Camping World does. These are not thousand dollar gadgets but regular replacement parts like lenses, light bulbs, vents, plumbing, towing hardware, etc. They also have a very experienced service department. That said - they are usually busy and the tank dump is not their main business - more like a convenience for the customers. Maybe better to dump the tanks at the free public dumps.

5
★★★★★

The staff at Freeway has always been extremely helpful, taking the time to show you what your options are. They maintain a hugh stock of RV parts which is probably 100 times more than places like Camping World does. These are not thousand dollar gadgets but regular replacement parts like lenses, light bulbs, vents, plumbing, towing hardware, etc. They also have a very experienced service department. That said - they are usually busy and the tank dump is not their main business - more like a convenience for the customers. Maybe better to dump the tanks at the free public dumps.

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My husband pre-purchased a card to enable access to their facilities for dumping the tanks on our RV. Imagine the rudest employees possible, and that has been the experience on several occasions. It appears maybe the parents own the place and the "kids" run it, but they don't seem to care about being being courteous or polite. All we need is to use the facilities that we already paid for, we don't take up their time or personnel. Possibly since we don't show up with credit card in hand ready to spend thousands of dollars on purchasing equipment, it's not worth the effort on their part. In the future we need any equipment or service, we're definitely going elsewhere.

1
★☆☆☆☆

My husband pre-purchased a card to enable access to their facilities for dumping the tanks on our RV. Imagine the rudest employees possible, and that has been the experience on several occasions. It appears maybe the parents own the place and the "kids" run it, but they don't seem to care about being being courteous or polite. All we need is to use the facilities that we already paid for, we don't take up their time or personnel. Possibly since we don't show up with credit card in hand ready to spend thousands of dollars on purchasing equipment, it's not worth the effort on their part. In the future we need any equipment or service, we're definitely going elsewhere.

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Freeway Trailer Sales and Supplies has just about everything that you might need for your trailer or RV. If they do not have it in stock, they can order it for you and it is in a timely manner.
Helpful staff.
Recommended.

4
★★★★☆

Freeway Trailer Sales and Supplies has just about everything that you might need for your trailer or RV. If they do not have it in stock, they can order it for you and it is in a timely manner.
Helpful staff.
Recommended.

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1 out of 1 people found this review helpful.

Message from Freeway Trailer Sales

Since 1954... THE COMPLETE R.V. PARTS, SERVICE & SALES CENTER. New, Used, Consignments - Large Parts Inventory... Brakes, Springs, & Boat Supplies - Insurance Repairs - Hitches Installed - Propane & Dump, Painting Available, 50 Ft. paint booth Specialzing in Motor homes, Travel trailers, Horse Trailers & Utilites Trailer

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  • R.V. PARTS,SERVICE & SALES CENTER. New,Used,Consignments��
  • Large Parts Inventory... Brakes,Springs,& Boat Supplies
  • Insurance Repairs - Hitches Installed - Propane & Dump
  • Custom Painting Available,50 Ft. paint booth
  • Specialzing in Motor homes,Travel trailers,Horse Trailers & Utilites Trailer

Provided_by_yp_88_25

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