Storage Express Palmdale

★★★★☆
  • 380 W Palmdale Blvd

    Palmdale, CA 93551

    Map & Directions
  • 661-266-1313

About Storage Express Palmdale

Hours
Office: Monday-Saturday: 8:30am-5:30pm Sunday: 10:00am-3:00pm Office Closed all major holidays Gate: Monday-Sunday: 6:00am-11:00pm

Transportation & Storage

Transportation & Storage
More choices in Palmdale:
Resultset_next

National Storage Centers- Palmdale

3305 E. Palmdale Blvd Palmdale, CA

Resultset_next

All American Self Storage

38910 30th St E Palmdale, CA

4.25 4
Hi! Sign in to let us know how Storage Express Palmdale was?
Write a Review
.

I just moved my extra furniture to Storage Express Palmdale. I was shopping around for weeks and came in and worked with the employees and manager a few times to look at different units and talk about security Each time they were

3
★★★★★

I just moved my extra furniture to Storage Express Palmdale. I was shopping around for weeks and came in and worked with the employees and manager a few times to look at different units and talk about security Each time they were

.

If you need a storage place. Go to this place first without a doubt.

2
★★★★★

If you need a storage place. Go to this place first without a doubt.

.

BEWARE of this place. This is by far one of the worst businesses I have ever dealt with. I purchased some moving boxes from this place, and was unsure of how many to get, so I asked if there was a return policy, and the cashier told me no refunds at all. However while i was waiting in line i was looking at the boxes and the box clearly says if box is intact and you have the receipt a full refund will be granted, so I pointed this out and the cashier's remark was "oh yeah, I guess so then." After I moved I had about 7 Boxes left over, so I took them back at 3:00pm, and there was a sign on the door that said at lunch will return at 4:00. I returned at 5:20, the door claims store hours are between 8:00 am - 6:00 pm, yet the store was still closed. I then came back 2 days later, each day having to load 7 Extra Large boxes into my car, and again the store was closed befor closing hours. I called and left a complaint with the main call center, and nothing happened. I again went back to this store now on a Saturday at 10am, on a mission to get rid of these boxes. I gave the lady my receipt and said i need to retuarn these boxes, and was then told the "lady who does returns isn't here and to come back on Sunday". I COULD NOT BELIEVE IT. I have now given up, and am so sick of this establishment. When I told the cahsier that i had been here 2 times in a week, and the store was always closed, and all I wanted to do was get my money back, she just didnt care, there was no attempt at all to fix the problem. This place is awful, I have never enocuntered such unprofessionalism.

0
★☆☆☆☆

BEWARE of this place. This is by far one of the worst businesses I have ever dealt with. I purchased some moving boxes from this place, and was unsure of how many to get, so I asked if there was a return policy, and the cashier told me no refunds at all. However while i was waiting in line i was looking at the boxes and the box clearly says if box is intact and you have the receipt a full refund will be granted, so I pointed this out and the cashier's remark was "oh yeah, I guess so then." After I moved I had about 7 Boxes left over, so I took them back at 3:00pm, and there was a sign on the door that said at lunch will return at 4:00. I returned at 5:20, the door claims store hours are between 8:00 am - 6:00 pm, yet the store was still closed. I then came back 2 days later, each day having to load 7 Extra Large boxes into my car, and again the store was closed befor closing hours. I called and left a complaint with the main call center, and nothing happened. I again went back to this store now on a Saturday at 10am, on a mission to get rid of these boxes. I gave the lady my receipt and said i need to retuarn these boxes, and was then told the "lady who does returns isn't here and to come back on Sunday". I COULD NOT BELIEVE IT. I have now given up, and am so sick of this establishment. When I told the cahsier that i had been here 2 times in a week, and the store was always closed, and all I wanted to do was get my money back, she just didnt care, there was no attempt at all to fix the problem. This place is awful, I have never enocuntered such unprofessionalism.

Pros: Nothing

Cons: Everything

.

Recently I was moving out of the A.V. due to a divorce, I went into Storage Express to buy some boxes and the ladies there were soo caring and such a pleasure that I ended up renting a unit too. It's a beautiful facility and I'm happy to have found them.

5
★★★★★

Recently I was moving out of the A.V. due to a divorce, I went into Storage Express to buy some boxes and the ladies there were soo caring and such a pleasure that I ended up renting a unit too. It's a beautiful facility and I'm happy to have found them.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Storage Express Palmdale

Please call us or visit our website for the latest discounts and special offers.

More about Storage Express Palmdale

self storage, business storage, moving supplies, and moving trucks (u-haul).

 

Wait, you're the expert.

If you've been to or used Storage Express Palmdale, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review