Interstate Design Industries

If I could give them a negative amount of stars I would. This company is extremely dishonest. They don't even deserve for me to write about them but I'm doing it only for those who have thought or are thinking about doing business with them. Back in 11.06.2007 I ordered 3 chairs model "nicole". They sent me "modina" model chairs that are similar but not the specific ones I wanted for my salon. As soon as I received the chairs I called to let them know and they accepted to send me the chairs I wanted. Again, they sent me the wrong model but this time it was a cheap imitation. I called once more to let them know and they refused to accept their mistake. A different argument was because I asked that everything be made in the U.S I did NOT want anything made in China. It seemed like they had no regard for what I wanted because they completely ignored my instructions and were dishonest. A separate problem was the bases of the chairs. They were all made in China. After I spoke to them about this they asked me to pay an upgrade for a better quality base that would not be made in China but that was another lie. After the patience I've had with them since 2007 I made a claim with the Better Business Bureau. They gave me feedback on them which was all negative. Unfortunately Better Business Bureau could not help me because this company is not registered with them which is understandable because it seems like this company still in business by making fraudulent business. When Better Business Bureau would get them one the phone the sales person would hang up. Lastly, to all of the beauty industry looking to furnish or buy anything from this company I advise you not to get involved with this company and do not believe their lies. I have proof of everything I have said. If you want more information feel free to give me a call 510.436.5115

Posted 07/12/09 | Report Abuse

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They have a huge showroom with lots of custom salon equipment and pedicure chairs. Even indoor waterfountains.

When you walk in you immediately feel you're in a professional atmosphere. Anyone wanting to make their salon or spa look professional need to come check their showroom. They have manicure tables, styling stations, mirrors all around, and if you walk towards the back they have facial equipment. THEY HAVE EVERYTHING!

The owner was very nice and helpful! I recommend his services to anyone getting into the salon or day spa industry, or even wanting to get a makeover on their business.

PROS: The owner treats you well and is very competitive.
CONS: They don't have everything on their website cus there's too much!

Posted 06/09/06 | Report Abuse

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