Foothill Heating & Air Cond

★★★☆☆
  • 17419 Farley Rd WSte B

    Los Gatos, CA 95030

    Map & Directions
  • 408-395-2500

About Foothill Heating & Air Cond

Hours
Mon-Fri 7:30am-4:30pm

Home Construction & Remodeling

Home Construction & Remodeling
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3.4 5
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Our furnace broke down at the worst time. Family coming to town. Called a few companies but everyone needed up to wait 3 days before they could come out. Foothill was able to come the same day and made the repairs. Price was fair, I called around once I received the bill and found they were less. I would use them again.

2
★★★★★

Our furnace broke down at the worst time. Family coming to town. Called a few companies but everyone needed up to wait 3 days before they could come out. Foothill was able to come the same day and made the repairs. Price was fair, I called around once I received the bill and found they were less. I would use them again.

Pros: On Time, Fair Price

Cons: None

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Great work, on time, great price, professional service, what more can you ask for? Had old in floor heaters replaced with new furnace and all duct work redone. Awesome job!!! Later had them install an AC unit with the same results, wonderful work!!!

5
★★★★★

Great work, on time, great price, professional service, what more can you ask for? Had old in floor heaters replaced with new furnace and all duct work redone. Awesome job!!! Later had them install an AC unit with the same results, wonderful work!!!

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.

Called Foothill Air Conditioning and Heating to repair our furnace that went out. Janet the service manager got someone out to our house that day. The technician arrived on time and was polite. Fixed the furnace and left. I called around after receiving the bill and found their price to be below others. I would recommend using them.

2
★★★★★

Called Foothill Air Conditioning and Heating to repair our furnace that went out. Janet the service manager got someone out to our house that day. The technician arrived on time and was polite. Fixed the furnace and left. I called around after receiving the bill and found their price to be below others. I would recommend using them.

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Called them because I saw great reviews on them elsewhere but draw your own conclusions: * service was right on time but did not have the part - though I did mention it on the initial call (replace copper tubing with flexible tubing) * went out to get the part, which took 40+ minutes of the 1.5 hours billed (alost half the total time billed) * called to inquire about this and was told that charging for travel time was common industry practice - did not know that (would have been nice had that been disclosed) but even traveling to and from might be understable but during? * also did not do the carbon monoxide testing that was supposed to be done * tried resolving this matter - including the fact that the carbon monoxide testing did not get done - but their response was that they would not do anything. Not very likely that I will ever use them again.

1
★☆☆☆☆

Called them because I saw great reviews on them elsewhere but draw your own conclusions: * service was right on time but did not have the part - though I did mention it on the initial call (replace copper tubing with flexible tubing) * went out to get the part, which took 40+ minutes of the 1.5 hours billed (alost half the total time billed) * called to inquire about this and was told that charging for travel time was common industry practice - did not know that (would have been nice had that been disclosed) but even traveling to and from might be understable but during? * also did not do the carbon monoxide testing that was supposed to be done * tried resolving this matter - including the fact that the carbon monoxide testing did not get done - but their response was that they would not do anything. Not very likely that I will ever use them again.

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.

Called them because I saw great reviews on them elsewhere but draw your own conclusions:
* service was right on time but did not have the part - though I did mention it on the initial call (replace copper tubing with flexible tubing)
* went out to get the part, which took 40+ minutes of the 1.5 hours billed
* called to inquire about this and was told that charging for travel time was common industry practice - did not know that (would have been nice had that been disclosed) but even traveling to and from might be understable but during?
* also did not do the carbon monoxide testing that was supposed to be done
* tried resolving this matter - including the fact that the carbon monoxide testing did not get done - but their response was that they would not do anything
Not very likely that I will ever use them again

0
★☆☆☆☆

Called them because I saw great reviews on them elsewhere but draw your own conclusions:
* service was right on time but did not have the part - though I did mention it on the initial call (replace copper tubing with flexible tubing)
* went out to get the part, which took 40+ minutes of the 1.5 hours billed
* called to inquire about this and was told that charging for travel time was common industry practice - did not know that (would have been nice had that been disclosed) but even traveling to and from might be understable but during?
* also did not do the carbon monoxide testing that was supposed to be done
* tried resolving this matter - including the fact that the carbon monoxide testing did not get done - but their response was that they would not do anything
Not very likely that I will ever use them again

Pros: on time

Cons: unpleasant customer service, hidden costs, incomplete work

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