Hi-Tech Cleaners

★☆☆☆☆

About Hi-Tech Cleaners

Personal Services

Personal Services
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Hi-Tech Cleaners

911 S Prairie Ave Inglewood, CA

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The Cleaning Club

10905 Venice Blvd 200 Los Angeles, CA

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I had the worst experience at this place after being a loyal customer for years. I first noticed that the clothes I was sending were only being pressed and not cleaned. After noticing this three times in a row I brought it to the person at the counters attention. She immediately copped an attitude, gave no apology but offered to redo my items. I thought to myself not the greatest attitude but what the heck she didn't hassle me and found a resolution.

Boy was I wrong, A few days later I returned and noticed the clothes were in the same exact order so I became suspicious wondering if they had cleaned my items the second time. I looked over them and it was clear nothing had changed so I asked for the owner and explained the problem. Before I could finish I was interrupted and told that I was cheap and trying to get something for free. I explained to him that I had paid for my items in advance and wanted my clothes cleaned not only pressed as I had paid for. He then told me he's not cleaning them a third time and slammed my items into the counter told me to leave and threatened to call the police. To make a long story short I told him he didn't have to worry about my business and that I couldn't believe that he would be willing to lose a longtime customer with many referrals because you refuse to do a quality job. I filed a complaint with my Credit Card, and to date have never returned, and have advised my family & friends of how they do business.

PROS: Quick & inexspensive Service
CONS: Clothes aren't Cleaned & Rude Staff

1
★☆☆☆☆

I had the worst experience at this place after being a loyal customer for years. I first noticed that the clothes I was sending were only being pressed and not cleaned. After noticing this three times in a row I brought it to the person at the counters attention. She immediately copped an attitude, gave no apology but offered to redo my items. I thought to myself not the greatest attitude but what the heck she didn't hassle me and found a resolution.

Boy was I wrong, A few days later I returned and noticed the clothes were in the same exact order so I became suspicious wondering if they had cleaned my items the second time. I looked over them and it was clear nothing had changed so I asked for the owner and explained the problem. Before I could finish I was interrupted and told that I was cheap and trying to get something for free. I explained to him that I had paid for my items in advance and wanted my clothes cleaned not only pressed as I had paid for. He then told me he's not cleaning them a third time and slammed my items into the counter told me to leave and threatened to call the police. To make a long story short I told him he didn't have to worry about my business and that I couldn't believe that he would be willing to lose a longtime customer with many referrals because you refuse to do a quality job. I filed a complaint with my Credit Card, and to date have never returned, and have advised my family & friends of how they do business.

PROS: Quick & inexspensive Service
CONS: Clothes aren't Cleaned & Rude Staff

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