Douglas Auto body & Paint

★★★★★
  • 2463 E Colorado Blvd

    Pasadena, CA 91107

    Map & Directions
  • 877-803-8751

Automotive

Automotive
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My volvo V70 has got hit at the left fender, and they did a great job to replace the fender and make it look like new. I obtained a couple of quota from others, but this one looks reasonable. I was told they need 4 days to repair my car when I dropped off, on the third day I got phone call from the estimator that my car was ready to pick up. The final bill was exactly same as the estimation.

5
★★★★★

My volvo V70 has got hit at the left fender, and they did a great job to replace the fender and make it look like new. I obtained a couple of quota from others, but this one looks reasonable. I was told they need 4 days to repair my car when I dropped off, on the third day I got phone call from the estimator that my car was ready to pick up. The final bill was exactly same as the estimation.

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My volvo V70 has got hit at the left fender, and they did a great job to replace the fender and make it look like new. I obtained a couple of quota from others, but this one looks reasonable. I was told they need 4 days to repair my car

3
★★★★★

My volvo V70 has got hit at the left fender, and they did a great job to replace the fender and make it look like new. I obtained a couple of quota from others, but this one looks reasonable. I was told they need 4 days to repair my car

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"Kenny was very knowledgeable and kept me updated as to the status of this one-hour repair. I am completely satisfied with their work and their attitude toward customer service.

I would definitely seek them out again!"

5
★★★★★

"Kenny was very knowledgeable and kept me updated as to the status of this one-hour repair. I am completely satisfied with their work and their attitude toward customer service.

I would definitely seek them out again!"

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"Kenny was very knowledgeable and kept me updated as to the status of this one-hour repair. I am completely satisfied with their work and their attitude toward customer service.\r
\r
I would definitely seek them out again!"\r

3
★★★★★

"Kenny was very knowledgeable and kept me updated as to the status of this one-hour repair. I am completely satisfied with their work and their attitude toward customer service.\r
\r
I would definitely seek them out again!"\r

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Got there, was shown the part that needed to be replaced. They asked if I could wait for one hour for the repair. I drove out exactly one hour later for the $150 they initially quoted. Staff was professional, friendly, explained the repairs, and made it a good to great experience.

5
★★★★★

Got there, was shown the part that needed to be replaced. They asked if I could wait for one hour for the repair. I drove out exactly one hour later for the $150 they initially quoted. Staff was professional, friendly, explained the repairs, and made it a good to great experience.

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Got there, was shown the part that needed to be replaced. They asked if I could wait for one hour for the repair. I drove out exactly one hour later for the $150 they initially quoted. Staff was professional, friendly, explained the

3
★★★★★

Got there, was shown the part that needed to be replaced. They asked if I could wait for one hour for the repair. I drove out exactly one hour later for the $150 they initially quoted. Staff was professional, friendly, explained the

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I was driving on the freeway, heard a loud sound inside my door, and suddenly, my window banged down into the door - I could not make the window go back up. I called a couple of places that evening; next morning I called Douglas who told me to come on in.

5
★★★★★

I was driving on the freeway, heard a loud sound inside my door, and suddenly, my window banged down into the door - I could not make the window go back up. I called a couple of places that evening; next morning I called Douglas who told me to come on in.

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I just recently had to do a claim and they are so stressful that usually take too much of your time to deal with but that is part of life Between Douglas and Farmers I could not have asked for anything better. I really mean it, Douglas not only does the work so well, as well as it is possible, they are on time, they give the car so clean and the office is so welcoming. All of the staff seems to be part of a big family and they all help each other out and that is why I always get my questions answered and also trust them with the car and everything in the process. I would refer anyone with any type of car or personality to Douglas. Thanks guys, you make things much easier!

5
★★★★★

I just recently had to do a claim and they are so stressful that usually take too much of your time to deal with but that is part of life Between Douglas and Farmers I could not have asked for anything better. I really mean it, Douglas not only does the work so well, as well as it is possible, they are on time, they give the car so clean and the office is so welcoming. All of the staff seems to be part of a big family and they all help each other out and that is why I always get my questions answered and also trust them with the car and everything in the process. I would refer anyone with any type of car or personality to Douglas. Thanks guys, you make things much easier!

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.

I just recently had to do a claim and they are so stressful that usually take too much of your time to deal with but that is part of life Between Douglas and Farmers I could not have asked for anything better. I really mean it, Douglas not

3
★★★★★

I just recently had to do a claim and they are so stressful that usually take too much of your time to deal with but that is part of life Between Douglas and Farmers I could not have asked for anything better. I really mean it, Douglas not

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Great service and wonderful experience! I've been at this place twice already, and they never failed me and always got the best service possible. I recommend Douglas Auto Body and Paint to everyone who's looking for fast and reliable service alongside a dedicated team that accomplishes the best. They're the right people to repair your car.

5
★★★★★

Great service and wonderful experience! I've been at this place twice already, and they never failed me and always got the best service possible. I recommend Douglas Auto Body and Paint to everyone who's looking for fast and reliable service alongside a dedicated team that accomplishes the best. They're the right people to repair your car.

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.

Great service and wonderful experience! I've been at this place twice already, and they never failed me and always got the best service possible. I recommend Douglas Auto Body and Paint to everyone who's looking for fast and reliable

3
★★★★★

Great service and wonderful experience! I've been at this place twice already, and they never failed me and always got the best service possible. I recommend Douglas Auto Body and Paint to everyone who's looking for fast and reliable

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Aside from being a wonderful body shop, this place is beautiful! I've been there for 3 times over the past year and I love it so much because the workers are so nice and the environment is lovely. They have nice couches, a big screen TV, fresh coffee, and a vending machine for snacks so that it's always comfortable and cozy. The front desk girl is sweet, and Mike (an estimator at the shop) has always been very helpful, welcoming, and informative! Never going to another body shop again.

5
★★★★★

Aside from being a wonderful body shop, this place is beautiful! I've been there for 3 times over the past year and I love it so much because the workers are so nice and the environment is lovely. They have nice couches, a big screen TV, fresh coffee, and a vending machine for snacks so that it's always comfortable and cozy. The front desk girl is sweet, and Mike (an estimator at the shop) has always been very helpful, welcoming, and informative! Never going to another body shop again.

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Aside from being a wonderful body shop, this place is beautiful! I've been there for 3 times over the past year and I love it so much because the workers are so nice and the environment is lovely. They have nice couches, a big screen TV,

3
★★★★★

Aside from being a wonderful body shop, this place is beautiful! I've been there for 3 times over the past year and I love it so much because the workers are so nice and the environment is lovely. They have nice couches, a big screen TV,

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This shop is great. The people are really nice and helpful. I used to own a 2005 Chrysler 300. It was involved in 3 accidents when I owned it. 1. I was backed into in a parking lot. They replaced the door skin on it and painted it. It was a perfect match. 2. I was T boned and they did a great job. Once again, perfect match. 3. Side swiped on the 10 fwy by a drunk driver. They fixed it and it looked brand new. A year later I sold the car to Carmax and the guy that examined my car couldn't find any trace of an accident. They gave me over 10,000 for the car. Thank you Douglas Auto Body for doing a job better than a dealership could do. I will be recommending everyone I know to your shop.

5
★★★★★

This shop is great. The people are really nice and helpful. I used to own a 2005 Chrysler 300. It was involved in 3 accidents when I owned it. 1. I was backed into in a parking lot. They replaced the door skin on it and painted it. It was a perfect match. 2. I was T boned and they did a great job. Once again, perfect match. 3. Side swiped on the 10 fwy by a drunk driver. They fixed it and it looked brand new. A year later I sold the car to Carmax and the guy that examined my car couldn't find any trace of an accident. They gave me over 10,000 for the car. Thank you Douglas Auto Body for doing a job better than a dealership could do. I will be recommending everyone I know to your shop.

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This shop is great. The people are really nice and helpful. I used to own a 2005 Chrysler 300. It was involved in 3 accidents when I owned it. 1. I was backed into in a parking lot. They replaced the door skin on it and painted it. It was

3
★★★★★

This shop is great. The people are really nice and helpful. I used to own a 2005 Chrysler 300. It was involved in 3 accidents when I owned it. 1. I was backed into in a parking lot. They replaced the door skin on it and painted it. It was

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this is my first review and it goes to this body shop because of its excellent customer service. this shop is NOT the typical shop where it finds every possible way to charge you; in contrast, it finds every possible way to save you money.

5
★★★★★

this is my first review and it goes to this body shop because of its excellent customer service. this shop is NOT the typical shop where it finds every possible way to charge you; in contrast, it finds every possible way to save you money.

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this is my first review and it goes to this body shop because of its excellent customer service. this shop is NOT the typical shop where it finds every possible way to charge you; in contrast, it finds every possible way to save you

3
★★★★★

this is my first review and it goes to this body shop because of its excellent customer service. this shop is NOT the typical shop where it finds every possible way to charge you; in contrast, it finds every possible way to save you

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This body shop was on the list of approved shops by my insurance company. I would like to put in a good word for Arshak, the Collision Specialist. He is not out to swindle you or to fatten the company's bottom line. He will discuss alternatives that will help you to save money and will not use substandard parts. I found him to be honest person with whom to work.

5
★★★★★

This body shop was on the list of approved shops by my insurance company. I would like to put in a good word for Arshak, the Collision Specialist. He is not out to swindle you or to fatten the company's bottom line. He will discuss alternatives that will help you to save money and will not use substandard parts. I found him to be honest person with whom to work.

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.

This body shop was on the list of approved shops by my insurance company. I would like to put in a good word for Arshak, the Collision Specialist. He is not out to swindle you or to fatten the company's bottom line. He will discuss

3
★★★★★

This body shop was on the list of approved shops by my insurance company. I would like to put in a good word for Arshak, the Collision Specialist. He is not out to swindle you or to fatten the company's bottom line. He will discuss

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Pleased with the final job. My car looked brand new.

5
★★★★★

Pleased with the final job. My car looked brand new.

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Pleased with the final job. My car looked brand new.\r

3
★★★★★

Pleased with the final job. My car looked brand new.\r

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Very pleased with their professionalism.

5
★★★★★

Very pleased with their professionalism.

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Very pleased with their professionalism.\r

3
★★★★★

Very pleased with their professionalism.\r

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Good workmanship, helpful staff. They are so polite and friendly.

5
★★★★★

Good workmanship, helpful staff. They are so polite and friendly.

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Good workmanship, helpful staff. They are so polite and friendly.\r

3
★★★★★

Good workmanship, helpful staff. They are so polite and friendly.\r

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I would highly recommend this shop! They are great made my car look like new.

5
★★★★★

I would highly recommend this shop! They are great made my car look like new.

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I would highly recommend this shop! They are great made my car look like new.\r

3
★★★★★

I would highly recommend this shop! They are great made my car look like new.\r

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Awesome job and quick serice!

5
★★★★★

Awesome job and quick serice!

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Awesome job and quick serice!\r

3
★★★★★

Awesome job and quick serice!\r

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Great service in every way! I will defitnitely be recommending people to come here.

5
★★★★★

Great service in every way! I will defitnitely be recommending people to come here.

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Great service in every way! I will defitnitely be recommending people to come here.\r

3
★★★★★

Great service in every way! I will defitnitely be recommending people to come here.\r

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Fast and attentive service! That is just the way I like to do business.

5
★★★★★

Fast and attentive service! That is just the way I like to do business.

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Fast and attentive service! That is just the way I like to do business.\r

3
★★★★★

Fast and attentive service! That is just the way I like to do business.\r

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Wonderful staff and service!\r

3
★★★★★

Wonderful staff and service!\r

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Quick, easy and good service! Thanks.

5
★★★★★

Quick, easy and good service! Thanks.

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Quick, easy and good service! Thanks.\r

3
★★★★★

Quick, easy and good service! Thanks.\r

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Thank you! I appreciate your work. Everyone was extremely friendly and understanding.\r

3
★★★★★

Thank you! I appreciate your work. Everyone was extremely friendly and understanding.\r

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Very satisfied and grateful. Excellent service!\r

3
★★★★★

Very satisfied and grateful. Excellent service!\r

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Andy M. went out of his way to be helpful. He was friendly, knowledgeable, professional, and polite. They always used my name, which is nice.\r

3
★★★★★

Andy M. went out of his way to be helpful. He was friendly, knowledgeable, professional, and polite. They always used my name, which is nice.\r

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Excellent work. Shop is nice! Employees were courteous and professional. Work was done in good time. I was very surprised but very happy that they even cleaned my carpets. I really appreciate that!\r

3
★★★★★

Excellent work. Shop is nice! Employees were courteous and professional. Work was done in good time. I was very surprised but very happy that they even cleaned my carpets. I really appreciate that!\r

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Awesome! The staff and facility are great. Always polite and prompt. Everyone is very helpful.\r

3
★★★★★

Awesome! The staff and facility are great. Always polite and prompt. Everyone is very helpful.\r

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Friendly staff, impressed with the showroom, customer service, and courteous staff. Kevin was very knowledgeable, explained the details very well. He was polite and professional. I'm always impressed when staff are well-trained in customer

3
★★★★★

Friendly staff, impressed with the showroom, customer service, and courteous staff. Kevin was very knowledgeable, explained the details very well. He was polite and professional. I'm always impressed when staff are well-trained in customer

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The entire staff was excellent, knowledegable, courteous, respectful. I called a couple of times and the receptionist inittially brought me in. She was great. I never met you before so it could have gone either way. Glad I chose your firm.

3
★★★★★

The entire staff was excellent, knowledegable, courteous, respectful. I called a couple of times and the receptionist inittially brought me in. She was great. I never met you before so it could have gone either way. Glad I chose your firm.

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Everything was clear as far as the handeling of the car and what to expect; they were right on target. They were clear and considerate. I would definitely recommend them.\r

3
★★★★★

Everything was clear as far as the handeling of the car and what to expect; they were right on target. They were clear and considerate. I would definitely recommend them.\r

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Very helpful and courteous service.\r

3
★★★★★

Very helpful and courteous service.\r

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i just had my 1999 Tahoe repaired by Douglas Auto Body and i have to tell you they did a fantastic job on my car. when i picked up my car it was better than new. i am very happy with the quality of service they provided. great job everyone keep up the great work.

thank you

5
★★★★★

i just had my 1999 Tahoe repaired by Douglas Auto Body and i have to tell you they did a fantastic job on my car. when i picked up my car it was better than new. i am very happy with the quality of service they provided. great job everyone keep up the great work.

thank you

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Talk about being pampered. When the Volvo was wrecked, they gave a realistic estimate to the insurance. Wayne, our service rep walked us through, helped me with the stuff in/out of the old car (removing bike racks), etc. Went back with our Saab 9-3 and they did a great job again. Customer support was great from start to finish.

PROS: highly recommed
CONS:

5
★★★★★

Talk about being pampered. When the Volvo was wrecked, they gave a realistic estimate to the insurance. Wayne, our service rep walked us through, helped me with the stuff in/out of the old car (removing bike racks), etc. Went back with our Saab 9-3 and they did a great job again. Customer support was great from start to finish.

PROS: highly recommed
CONS:

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I have had bad experiences with repair shops in the past so I am always a little cautious. Not here! They did an excellent job on two separate occasions, once for a front bumper repair, and again for a back bumper repair. The car looks like new, and I am truly impressed. The service is great. The work is great. The price is comparable to or better than competitors'.

PROS: Everything you would want from an auto body shop.
CONS: None

5
★★★★★

I have had bad experiences with repair shops in the past so I am always a little cautious. Not here! They did an excellent job on two separate occasions, once for a front bumper repair, and again for a back bumper repair. The car looks like new, and I am truly impressed. The service is great. The work is great. The price is comparable to or better than competitors'.

PROS: Everything you would want from an auto body shop.
CONS: None

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I learnd about Douglas Auto Body & Paint here at insiderpages.com, and decided to take in my overpriced SUV to re-repair a bad repair job of a minor dent. Suffice it to say that I very strongly recommend them. Their customer service is excellent, their estimates are reasonable and accurate, and the quality of their job was top notch. This is a family-owned business, and they treat you that way.

PROS: Trustworthy, Great Customer Service, Fast Turnaround, Top Quality Job
CONS: None

5
★★★★★

I learnd about Douglas Auto Body & Paint here at insiderpages.com, and decided to take in my overpriced SUV to re-repair a bad repair job of a minor dent. Suffice it to say that I very strongly recommend them. Their customer service is excellent, their estimates are reasonable and accurate, and the quality of their job was top notch. This is a family-owned business, and they treat you that way.

PROS: Trustworthy, Great Customer Service, Fast Turnaround, Top Quality Job
CONS: None

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.

I definitely recommend this Body Shop. I went here after I got in a car accident, and they did a great job fixing my rear bumper. Plus, the mechanics were very honest and told me that they noticed that the prior shop work I'd had done was not a good job. I was completed satisfied with the work. They were great about taking my car insurance and getting me a rental car. Luckily, the place is conveniently located near an Enterprise Rent-a-Car shop. Also, the salesman was so nice that he offered to do free touch ups on my paint while my car was in the shop. I would definitely go back to this place for repair work.

4
★★★★☆

I definitely recommend this Body Shop. I went here after I got in a car accident, and they did a great job fixing my rear bumper. Plus, the mechanics were very honest and told me that they noticed that the prior shop work I'd had done was not a good job. I was completed satisfied with the work. They were great about taking my car insurance and getting me a rental car. Luckily, the place is conveniently located near an Enterprise Rent-a-Car shop. Also, the salesman was so nice that he offered to do free touch ups on my paint while my car was in the shop. I would definitely go back to this place for repair work.

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Message from Douglas Auto body & Paint

We work with all major insurance companies, such as: AAA, Allstate, Chubb, Esurance, Geico, Infinity, Liberty Mutual, Mercury, Nationwide, The Hartford, Travelers, USAA and Wawanesa. No matter who your carrier, we will provide excellent customer service. We are confident that you will find that we not only raise your expectations, but we will exceed them

More about Douglas Auto body & Paint

Family Owned Since 1956 providing Honesty, Quality, and Express Service. If you've been involved in an automobile accident, let the professionals at Douglas Auto Body and Paint get your car back on the road. We are your one stop body shop for repair, paint, insurance claims and car rental. Let us restore your vehicle. Come experience the world of pampering. From Ameriprise to Zurich we are your one stop collision repair. We will help you through the claims process. We are the first choice of Ameriprise, Bristol West, Farmers, GMAC, Progressive, Unitrin, Zurich and 21st Century . We work with all major insurance companies, such as: AAA, Allstate, Chubb, Esurance, Geico, Infinity, Liberty Mutual, Mercury, Nationwide, The Hartford, Travelers, USAA and Wawanesa. No matter who your carrier, we will provide excellent customer service. We are confident that you will find that we not only raise your expectations, but we will exceed them…

 

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