Steve's Independent Vw Svc

★★★★☆
  • 2635 E Foothill Blvd

    Pasadena, CA 91107

    Map & Directions
  • 626-795-7682

About Steve's Independent Vw Svc

Hours
Mon-Fri 8am-6pm, Sat 8:30am-2pm

Automotive

Automotive
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Every time I've had an issue with my VW, I take it straight to Steve's, and only Steve's. Albi is always a tremendous help, and a gentleman. I am incredibly happy to have found a shop I can rely on, with people I can trust. It's never an issue to have it taken across town to Pasadena, in my opinion. I've never had bad work done here, or payed the outrageous prices some other VW or Audi repair shops will charge!

5
★★★★★

Every time I've had an issue with my VW, I take it straight to Steve's, and only Steve's. Albi is always a tremendous help, and a gentleman. I am incredibly happy to have found a shop I can rely on, with people I can trust. It's never an issue to have it taken across town to Pasadena, in my opinion. I've never had bad work done here, or payed the outrageous prices some other VW or Audi repair shops will charge!

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This shop is the best Audi repair shop in Pasadena. I have a A6, and man I got to say, I have never been so happy with my car. I am so sick, and tired of Dealership BSs,and even some other Independent shops out there almost charging the same price what the dealers .I have a friend that also has a Audi, and he drive over 30 miles to come here for service. These guys are fast, and no what they are doing, with state of the art high tech scan tools. I got to say, I am very lucky to live in Pasadena and have these guys here. Happy New Year. Art P.

5
★★★★★

This shop is the best Audi repair shop in Pasadena. I have a A6, and man I got to say, I have never been so happy with my car. I am so sick, and tired of Dealership BSs,and even some other Independent shops out there almost charging the same price what the dealers .I have a friend that also has a Audi, and he drive over 30 miles to come here for service. These guys are fast, and no what they are doing, with state of the art high tech scan tools. I got to say, I am very lucky to live in Pasadena and have these guys here. Happy New Year. Art P.

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I have been going here at Steves Independent VW Audi for 8 years, and this shop is the only shop I will trust with my wifes Audi, and my Volkswagen. They are very Honest,very Friendly,very Professional ,very Good price,"compare to Volkswagen, and Rusnak",and even some Independents out there, and are always busy.So good luck geting a Appointments Soon.

5
★★★★★

I have been going here at Steves Independent VW Audi for 8 years, and this shop is the only shop I will trust with my wifes Audi, and my Volkswagen. They are very Honest,very Friendly,very Professional ,very Good price,"compare to Volkswagen, and Rusnak",and even some Independents out there, and are always busy.So good luck geting a Appointments Soon.

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I had a 2000 VW Passat that my sister now drives. We took in to Steve's a few years ago because something was draining the battery and causing the car not to start. I went back to have the back brakes changed and to have the car serviced. The next day, the car lost power while I was driving. This was a Sunday so I called them the next day. They said they couldn't look at the car until Wednesday. I couldn't wait that long so I took it to Fast Autoworks since it was very close to my house and rated very highly on here. They figured out what was wrong and fixed it. A few months later my back brakes started making a loud squealing noise. I was annoyed because Steve's had only changed them a few months ago. Fast Autoworks said the brakes were probably not good quality. They also checked out the car recently because occassionally it would have trouble starting. It turns out there was another part that was good quality-I thought back to when we took the car to Steve's to fix what was draining the battery. I wish I could be more specific about the mechanics, but all in all I've taken my business elsewhere and do not plan to return here anytime soon.

1
★☆☆☆☆

I had a 2000 VW Passat that my sister now drives. We took in to Steve's a few years ago because something was draining the battery and causing the car not to start. I went back to have the back brakes changed and to have the car serviced. The next day, the car lost power while I was driving. This was a Sunday so I called them the next day. They said they couldn't look at the car until Wednesday. I couldn't wait that long so I took it to Fast Autoworks since it was very close to my house and rated very highly on here. They figured out what was wrong and fixed it. A few months later my back brakes started making a loud squealing noise. I was annoyed because Steve's had only changed them a few months ago. Fast Autoworks said the brakes were probably not good quality. They also checked out the car recently because occassionally it would have trouble starting. It turns out there was another part that was good quality-I thought back to when we took the car to Steve's to fix what was draining the battery. I wish I could be more specific about the mechanics, but all in all I've taken my business elsewhere and do not plan to return here anytime soon.

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0 out of 1 people found this review helpful.

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Luckily, my 2001 New Beetle has overall been a good car. Servicing a VW can be overwhelming from the sheer expense that the dealership charges for the recommended maintenance. I was determined to search for a smaller shop that I thought was more ??fair? in the cost and that is how I came across Steve??s Independent VW and Audi. When one of my headlights needed replacing; perfect time to include an oil change, I grabbed the yellow pages I came across an ad for an independent VW & Audi shop in the area and thought that I might as well do a little price checking over the phone. I asked how much to replace the bulb and was quoted $80.00. I thought OMG; no really, it was more like WTF and immediately looked for the number for Pep Boys. They told me that they would not touch a New Beetle??s headlight since they are tricky to replace and the lock breaks easily. I thought I might as well check with the dealer and was quoted $75.00 and was completely blown away that the ??independent shop? was actually charging more.
At this point, I got on my computer to find the bookmark for Steve??s. I called was quoted less then half the price of what the other independent shop was asking, and promptly scheduled an appointment.

I was completely satisfied with the service I received and highly recommend Steve??s to all who are tired of being blatantly ripped off from the all cost you put out on a friggin?? car and just want to keep it simple; but good.

5
★★★★★

Luckily, my 2001 New Beetle has overall been a good car. Servicing a VW can be overwhelming from the sheer expense that the dealership charges for the recommended maintenance. I was determined to search for a smaller shop that I thought was more ??fair? in the cost and that is how I came across Steve??s Independent VW and Audi. When one of my headlights needed replacing; perfect time to include an oil change, I grabbed the yellow pages I came across an ad for an independent VW & Audi shop in the area and thought that I might as well do a little price checking over the phone. I asked how much to replace the bulb and was quoted $80.00. I thought OMG; no really, it was more like WTF and immediately looked for the number for Pep Boys. They told me that they would not touch a New Beetle??s headlight since they are tricky to replace and the lock breaks easily. I thought I might as well check with the dealer and was quoted $75.00 and was completely blown away that the ??independent shop? was actually charging more.
At this point, I got on my computer to find the bookmark for Steve??s. I called was quoted less then half the price of what the other independent shop was asking, and promptly scheduled an appointment.

I was completely satisfied with the service I received and highly recommend Steve??s to all who are tired of being blatantly ripped off from the all cost you put out on a friggin?? car and just want to keep it simple; but good.

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This is in response to the negative feedback posted on this site about our honesty. Please note I am the mechanic who helped you (Caroline B.) I just want to clarify with you and any reader who may have the same problem as you did that the newer VW's which you have comes with a plastic cover that does not allow it to leak on the floor and in your case your garage floor. I would have gladly explained that to you if you were not sure why I was charging you $500.00 to fix your car. We are a small father and son business that pride ourselves in being honest with your costumers as they are the ones who have helped us stay in business for 17 years and we take your negative feedback about our honesty very seriously. If you wish you can come back and I will gladly show you what I am talking about and then you can decide if we are honest people or not. If we were in the business to cheat people we would not have repeat costumers and be in business to 17 years.

5
★★★★★

This is in response to the negative feedback posted on this site about our honesty. Please note I am the mechanic who helped you (Caroline B.) I just want to clarify with you and any reader who may have the same problem as you did that the newer VW's which you have comes with a plastic cover that does not allow it to leak on the floor and in your case your garage floor. I would have gladly explained that to you if you were not sure why I was charging you $500.00 to fix your car. We are a small father and son business that pride ourselves in being honest with your costumers as they are the ones who have helped us stay in business for 17 years and we take your negative feedback about our honesty very seriously. If you wish you can come back and I will gladly show you what I am talking about and then you can decide if we are honest people or not. If we were in the business to cheat people we would not have repeat costumers and be in business to 17 years.

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1 out of 1 people found this review helpful.

.

I AM SO HAPPY AND PROUD OF MY CAR DR'S. I HAVE BEEN GOING TO ASHOT EVER SINCE 1988, WHEN HE WAS AT THE DEALER IN LA CANADA, STILL THE BEST. I COULD REALLY SAY THAT I TRUST HIM WITH ANY, ANY CAR PROBLEM I HAVE. ASHOT AND HIS SON ALBE, ARE EXCELLENT. I HAVE A FEW CARS, BUT ANY WORK I NEED DONE TO MY VW AND AUDI, I FEEL SO SAFE WITH THERE WORK. I HAVE NEVER HAD BETTER SERVICE. I'VE REFFERED QUITE A FEW PEOPLE, AND UNTILL TODAY, THEY WILL NEVER GO ANY WHERE ELSE.THEY REALLY ARE A VERY HARD WOKING TEAM, ASHOT WILL LITERRALY STAND THERE AND EXPLAIN TO YOU DETAILS ABOUT YOU CAR AND THE SERVICE THAT IS BEING DONE. VERY HELPFULL AND HONEST. FOR THE WORK THEY DO, AND QUALITY( THE MOST IMPORTANT,) THEY ARE VERY REASONABLE PRICED. ASHOT WILL GO ARMS AROUND BACK JUST TO MAKE SURE EVERY THING IS PURFECT AND AND THAT YOU ARE SAFE. HIGHLY RECOMMENDED!!

PROS: QUALITY AND WORK YOU CAN TRUST! SPECIALIST IN VW'S AND AUDI'S
CONS: NONE!!!!!! ONLY SPECIALIZE IN VW'S AND AUDI

5
★★★★★

I AM SO HAPPY AND PROUD OF MY CAR DR'S. I HAVE BEEN GOING TO ASHOT EVER SINCE 1988, WHEN HE WAS AT THE DEALER IN LA CANADA, STILL THE BEST. I COULD REALLY SAY THAT I TRUST HIM WITH ANY, ANY CAR PROBLEM I HAVE. ASHOT AND HIS SON ALBE, ARE EXCELLENT. I HAVE A FEW CARS, BUT ANY WORK I NEED DONE TO MY VW AND AUDI, I FEEL SO SAFE WITH THERE WORK. I HAVE NEVER HAD BETTER SERVICE. I'VE REFFERED QUITE A FEW PEOPLE, AND UNTILL TODAY, THEY WILL NEVER GO ANY WHERE ELSE.THEY REALLY ARE A VERY HARD WOKING TEAM, ASHOT WILL LITERRALY STAND THERE AND EXPLAIN TO YOU DETAILS ABOUT YOU CAR AND THE SERVICE THAT IS BEING DONE. VERY HELPFULL AND HONEST. FOR THE WORK THEY DO, AND QUALITY( THE MOST IMPORTANT,) THEY ARE VERY REASONABLE PRICED. ASHOT WILL GO ARMS AROUND BACK JUST TO MAKE SURE EVERY THING IS PURFECT AND AND THAT YOU ARE SAFE. HIGHLY RECOMMENDED!!

PROS: QUALITY AND WORK YOU CAN TRUST! SPECIALIST IN VW'S AND AUDI'S
CONS: NONE!!!!!! ONLY SPECIALIZE IN VW'S AND AUDI

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At last I have found an independent VW mechanic that I can trust. I finally got tired of paying the INSANE prices and suffering the lack of accountability at the dealer. Sure the dealer offers lots of extras (car wash, shuttle service, etc.), but Id rather get an old school no frills SOLID repair at a fair price. Thanks to Ashot and Albee, Ill never have to pay the dealer twice what a repair is worth again. I wouldnt hesitate in recommending this service to anyone.

PROS: You actually get to talk to the guy that works on your car.
CONS: Get your own ride to work.

5
★★★★★

At last I have found an independent VW mechanic that I can trust. I finally got tired of paying the INSANE prices and suffering the lack of accountability at the dealer. Sure the dealer offers lots of extras (car wash, shuttle service, etc.), but Id rather get an old school no frills SOLID repair at a fair price. Thanks to Ashot and Albee, Ill never have to pay the dealer twice what a repair is worth again. I wouldnt hesitate in recommending this service to anyone.

PROS: You actually get to talk to the guy that works on your car.
CONS: Get your own ride to work.

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Owned an 89 Jetta GLI since new, and have had horrible experiences at dealer, Firestone and other independents. Steve's fixed a nagging problem cheap (fuel pump) and has done 100% ever since. No surprises, no aftermarket parts, no excuses. Highly recommended.

PROS: Very experienced, nothing confuses them, open til 6 & Saturdays
CONS: Get your own ride to work...

4
★★★★☆

Owned an 89 Jetta GLI since new, and have had horrible experiences at dealer, Firestone and other independents. Steve's fixed a nagging problem cheap (fuel pump) and has done 100% ever since. No surprises, no aftermarket parts, no excuses. Highly recommended.

PROS: Very experienced, nothing confuses them, open til 6 & Saturdays
CONS: Get your own ride to work...

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This is a low-end, very cheap father/son team that have been in business for a long time. Oil change only $20. they are creative about finding cheap solutions (eg bolt a broken spoiler on for $40 rather than replace for $400). The reason they don't get 4-5 stars from me is that the service level is pretty low: unless i specifically ask, usually more than once, "nice to haves" are not taken care of (eg washer fluid fill up, "service now" light reset, definitely no cleaning service). Also, sometimes, they try to upsell big jobs that may or may not be necessary yet (eg "timing belt should be done v. soon"). they seem capable of competently doing any Audi job.

3
★★★☆☆

This is a low-end, very cheap father/son team that have been in business for a long time. Oil change only $20. they are creative about finding cheap solutions (eg bolt a broken spoiler on for $40 rather than replace for $400). The reason they don't get 4-5 stars from me is that the service level is pretty low: unless i specifically ask, usually more than once, "nice to haves" are not taken care of (eg washer fluid fill up, "service now" light reset, definitely no cleaning service). Also, sometimes, they try to upsell big jobs that may or may not be necessary yet (eg "timing belt should be done v. soon"). they seem capable of competently doing any Audi job.

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