Active Transmission

★★★★☆
monday-friday 7:30-5:30 saturday 7:30-12:00 sundays closed

About Active Transmission

Categories
  • Automotive
  • Automotive Repair

Automotive

Automotive
More choices in Pasadena:
Resultset_next

Mitch's Auto

767 E Green St Pasadena, CA

Resultset_next

Bob Smith Toyota

3333 Foothill Blvd. La Crescenta, CA

3.6667 12
Hi! Sign in to let us know how Active Transmission was?
Write a Review
.

I recently started having some crazy car problems that came at a bad time. My 02 Chevy truck had no reverse and would not drive past 45. I had to asked a few neighbors about my car problems and they all said " Transmission" One of my neighbors gave me Active Transmissions number, he had some rear end work done on his truck. I called, Dale was the gentleman i spoke to on the phone and after a friendly conversation ,I had my truck towed in, he called a few ahours later with the explanation and price on my repairs. The price was great, the time it took to do the work was great, and they even picked me up from home to their shop. It was the smoothest experience I've ever had since my truck has needed repairs. I am a customer for life and will tell every one I know about what a great shop this is.

5
★★★★★

I recently started having some crazy car problems that came at a bad time. My 02 Chevy truck had no reverse and would not drive past 45. I had to asked a few neighbors about my car problems and they all said " Transmission" One of my neighbors gave me Active Transmissions number, he had some rear end work done on his truck. I called, Dale was the gentleman i spoke to on the phone and after a friendly conversation ,I had my truck towed in, he called a few ahours later with the explanation and price on my repairs. The price was great, the time it took to do the work was great, and they even picked me up from home to their shop. It was the smoothest experience I've ever had since my truck has needed repairs. I am a customer for life and will tell every one I know about what a great shop this is.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After having my cadillac in the dealer for 6 days and going back and forth with them about the price on what would cost for them to install a so called new transmission,( they are rebuilt not new) non the less one of the mechanics there took pity on me and told me to call Active Transmission for the job, well not only was the price good the time it took them to rebuilt my own transmission and have the car ready was in less time that it took the dealer to diagnose my car. I am so happy with Active that i will recommend them to all of my family and friends for their automotive needs.

5
★★★★★

After having my cadillac in the dealer for 6 days and going back and forth with them about the price on what would cost for them to install a so called new transmission,( they are rebuilt not new) non the less one of the mechanics there took pity on me and told me to call Active Transmission for the job, well not only was the price good the time it took them to rebuilt my own transmission and have the car ready was in less time that it took the dealer to diagnose my car. I am so happy with Active that i will recommend them to all of my family and friends for their automotive needs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have a 2001 F150 that had been parcked for about 3 weeks because of transmission problem. I called around for prices and could not belive how expensive that could run. Well i came across Active Transmission and after talking to Phil and explaining the process, I decided to take to them. Want to thank you guys for making this experiance easy to handel. I will deffenetly come back and tell my friends and family about you.

5
★★★★★

I have a 2001 F150 that had been parcked for about 3 weeks because of transmission problem. I called around for prices and could not belive how expensive that could run. Well i came across Active Transmission and after talking to Phil and explaining the process, I decided to take to them. Want to thank you guys for making this experiance easy to handel. I will deffenetly come back and tell my friends and family about you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

having so manny shops on walnut its very difficult to decide who you can trust so i called active transmission for a free diagnosis of my 2002 ford explorer after diagnosing it they called to tell me the problem was inside and they would have to take it apart. i allowed them to do so they then called to tell me they could either repair it and or rebuild the entired transmission after explaining to me what exactly they would do to it i decided for them to repair it i must say its been running great since they gave me a one year warranty charged me $1259.00 i will recommend people i must say its great to have the choice of either repairing it or rebuilding it in these tough times. im sure its not like that all the times i guess i was lucky

5
★★★★★

having so manny shops on walnut its very difficult to decide who you can trust so i called active transmission for a free diagnosis of my 2002 ford explorer after diagnosing it they called to tell me the problem was inside and they would have to take it apart. i allowed them to do so they then called to tell me they could either repair it and or rebuild the entired transmission after explaining to me what exactly they would do to it i decided for them to repair it i must say its been running great since they gave me a one year warranty charged me $1259.00 i will recommend people i must say its great to have the choice of either repairing it or rebuilding it in these tough times. im sure its not like that all the times i guess i was lucky

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Active Trans was recommended to me by a mechanic of the gas company. This shop has been doing their transmission work for a long time. Just wanted to take the time to thank the mechanics at Active Trans for a great job, i will deffenetly be returning for future work and services.

5
★★★★★

Active Trans was recommended to me by a mechanic of the gas company. This shop has been doing their transmission work for a long time. Just wanted to take the time to thank the mechanics at Active Trans for a great job, i will deffenetly be returning for future work and services.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They are the WORST! Do not be fooled by how nice Dale is, he knows nothing about cars, and then is too scared to tell the owner when he screws things up. They reinstalled my transmission and left out (8) Main Bolts. This caused my engine to bounce around and break the engine mount brackets. Truly incompetent mechanics! At least be honest with clients!!! Now I am waiting on a reply to see if they will fix their screw up and the extra damage... Very Upsetting!!!

1
★☆☆☆☆

They are the WORST! Do not be fooled by how nice Dale is, he knows nothing about cars, and then is too scared to tell the owner when he screws things up. They reinstalled my transmission and left out (8) Main Bolts. This caused my engine to bounce around and break the engine mount brackets. Truly incompetent mechanics! At least be honest with clients!!! Now I am waiting on a reply to see if they will fix their screw up and the extra damage... Very Upsetting!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i have been a loyal customer of loyal customer of bill owner of village auto in sierra madre and when i asked bill who he recommended to rebuild the transmission on my 1958 cadillac he told me to call phil at active transmission so i did and had them to completely go thru it i must say i have owned this car since new and have had the trans rebuilt once before it has never shifted and changed gears as good as it did when they were done with it i have since then taken 3 other family members cars to them and they too have been 100% satisfied i must say finding someone who you can trust is a challenge in its self but finding someone who can still work on these old cars and you can trust is a blessing i will keep sending them down and will continue recommending people to this shop he provides great service and has good prices.

5
★★★★★

i have been a loyal customer of loyal customer of bill owner of village auto in sierra madre and when i asked bill who he recommended to rebuild the transmission on my 1958 cadillac he told me to call phil at active transmission so i did and had them to completely go thru it i must say i have owned this car since new and have had the trans rebuilt once before it has never shifted and changed gears as good as it did when they were done with it i have since then taken 3 other family members cars to them and they too have been 100% satisfied i must say finding someone who you can trust is a challenge in its self but finding someone who can still work on these old cars and you can trust is a blessing i will keep sending them down and will continue recommending people to this shop he provides great service and has good prices.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Can I give zero stars?

Take your car to this shop if you want to be scammed out of your money. My 2002 VW Cabrio transmission went out and I was referred to Active Transmission by Hrant Auto (whom I love, by the way). Dale quoted me a rebuild that cost about $3k and told me that a new transmission was not an option because VW did not make my transmission anymore. I took what he said at face value because

1) I have always trusted Hrant and
2) Dale is actually a personable guy and I believed him.

That was my biggest mistake. I told him to go ahead and rebuild the transmission. Less than three months later, the tranny goes again. It was before the warranty expired and after Dale checked it out, he said it would cost another $1K to fix. I didn't understand why it would cost more money to fix it if it was still under warranty. They were steadfast, take it or leave it. I called VW just to see if they had my transmission...they DO! And they said what Active Transmission told me was a bunch of BS (please excuse my language). A new transmission with labor would have cost $3500. I was so livid. And stuck. I could pull the car out, get a new transmission and be out $7500 or pay the $1k to have them rebuild again. Being broke now, I agreed to Active Transmission's service. The car had been in their shop for weeks now and I desperately needed the car for work. I was burnt out from dealing with the shop and I felt strongarmed in giving them my business. Now, two months after the warranty has expired, the tranny has gone out again. I called VW for a quote and guess what, this time I can get one for $3k. What a joke. I was always told not to take my car to a dealer for repairs but this time I should have. Always do your research and if you want to deal with faulty service and part with your hard-earned money, then take your car to Active Transmission.

1
★☆☆☆☆

Can I give zero stars?

Take your car to this shop if you want to be scammed out of your money. My 2002 VW Cabrio transmission went out and I was referred to Active Transmission by Hrant Auto (whom I love, by the way). Dale quoted me a rebuild that cost about $3k and told me that a new transmission was not an option because VW did not make my transmission anymore. I took what he said at face value because

1) I have always trusted Hrant and
2) Dale is actually a personable guy and I believed him.

That was my biggest mistake. I told him to go ahead and rebuild the transmission. Less than three months later, the tranny goes again. It was before the warranty expired and after Dale checked it out, he said it would cost another $1K to fix. I didn't understand why it would cost more money to fix it if it was still under warranty. They were steadfast, take it or leave it. I called VW just to see if they had my transmission...they DO! And they said what Active Transmission told me was a bunch of BS (please excuse my language). A new transmission with labor would have cost $3500. I was so livid. And stuck. I could pull the car out, get a new transmission and be out $7500 or pay the $1k to have them rebuild again. Being broke now, I agreed to Active Transmission's service. The car had been in their shop for weeks now and I desperately needed the car for work. I was burnt out from dealing with the shop and I felt strongarmed in giving them my business. Now, two months after the warranty has expired, the tranny has gone out again. I called VW for a quote and guess what, this time I can get one for $3k. What a joke. I was always told not to take my car to a dealer for repairs but this time I should have. Always do your research and if you want to deal with faulty service and part with your hard-earned money, then take your car to Active Transmission.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The owner (Phil) was the owner of RPM Transmissions where he repaired my transmission about 11 months ago. He gave me a 12 month / 12000 mile warranty. I was having problems with my transmission so I took it back to him. He told me he was repairing the transmission, but in reality, he was filing to sell his company while my car just sat on his lot. In the mean time, I filed a claim with the BBB against RPM transmission, not knowing it was under new management. The new owner said that Phil (the owner of Active Transmission) filed paperwork saying that he would take care of any warranty issues from his prior ownership at RPM at his current shop (active transmissions). It has been over two months now, and I have been calling his shop at least 20 times. I have given all of my information, but he refuses to even call me back or to honor his contracts. This owner is not a man of his word and in the end i had to pay for his character flaws.

1
★☆☆☆☆

The owner (Phil) was the owner of RPM Transmissions where he repaired my transmission about 11 months ago. He gave me a 12 month / 12000 mile warranty. I was having problems with my transmission so I took it back to him. He told me he was repairing the transmission, but in reality, he was filing to sell his company while my car just sat on his lot. In the mean time, I filed a claim with the BBB against RPM transmission, not knowing it was under new management. The new owner said that Phil (the owner of Active Transmission) filed paperwork saying that he would take care of any warranty issues from his prior ownership at RPM at his current shop (active transmissions). It has been over two months now, and I have been calling his shop at least 20 times. I have given all of my information, but he refuses to even call me back or to honor his contracts. This owner is not a man of his word and in the end i had to pay for his character flaws.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have heard great things about Active Trans from friends and shops, but after reading some of the reviews I wasnt to sure about taking my car there for my transmission repairs. I thought about it for a day and having a good friend telling me to take it I went ahead and did. I was so impressed by how the repair process and costs was explained to me. It has been several months and my car is running great. I know that it is impossible to please everyone that walks in the door, but I was and still am...I have become faithful customer. Thanks guys for a great job.

5
★★★★★

I have heard great things about Active Trans from friends and shops, but after reading some of the reviews I wasnt to sure about taking my car there for my transmission repairs. I thought about it for a day and having a good friend telling me to take it I went ahead and did. I was so impressed by how the repair process and costs was explained to me. It has been several months and my car is running great. I know that it is impossible to please everyone that walks in the door, but I was and still am...I have become faithful customer. Thanks guys for a great job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Do not go to Active Transmission in Pasadena. Their quote was just a way to get my car into their shop and then try to charge me double what they quoted. Their quote included a fixed price for a replacement transmission which they then said they had no way to find since they said they had none in stock. So for no service but just to get my car back I paid $380. The guy on the phone did not even know the parts of the transmission when I asked what they would need to replace. What a rip-off.

1
★☆☆☆☆

Do not go to Active Transmission in Pasadena. Their quote was just a way to get my car into their shop and then try to charge me double what they quoted. Their quote included a fixed price for a replacement transmission which they then said they had no way to find since they said they had none in stock. So for no service but just to get my car back I paid $380. The guy on the phone did not even know the parts of the transmission when I asked what they would need to replace. What a rip-off.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

miss understanding on customers part this gentleman called and asked us for an estimate to rebuild his transmission we gave him a quote excluding hard parts as we have no idea how much damage a transmission has before taking it apart he decided not to fix the car as it was not worth it that is not bait and switch we dont damage the car we just fix it.WE NEVER QUOTE A FIXED PRICE ON AUTOMATIC TRANSMISSION REBUILDS.
.

I was recently recommend to this shop from a good friend not ever having experianced a transmission problem i followed her recommendation i was very impressed with how they run thier shop thier prices were reasonble and thier warranty was like no other the only shop in town who offers a 2 year or 24 thousand mile warranty. i have since then been taking my vehicle for rutine service and have been very pleased.

PROS: great work
CONS:

5
★★★★★

I was recently recommend to this shop from a good friend not ever having experianced a transmission problem i followed her recommendation i was very impressed with how they run thier shop thier prices were reasonble and thier warranty was like no other the only shop in town who offers a 2 year or 24 thousand mile warranty. i have since then been taking my vehicle for rutine service and have been very pleased.

PROS: great work
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Active Transmission

we offer the best warranty in the bussiness

More about Active Transmission

work on all domestic and Japanese imports also most German imports. automatic and Manuel transmissions also work on all wheel drives, four wheel drives,differentials.we have all of the latest diagnostic equipment for most vehicles, we work on heavy trucks

 

Wait, you're the expert.

If you've been to or used Active Transmission, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review