Laurelwood Cleaners

★★★★☆
  • 11986 Ventura Blvd

    Studio City, CA 91604

    Map & Directions
  • 818-762-8246

About Laurelwood Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 8am - 6pm

Professional Services

Professional Services
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3.5 2
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.

Jimmy, the owner, is the nicest person and really funny. I've been going there for 6 years. It is the heart of Studio City, so prices are up to it...but you pay for the best cleaning-and the fastest! I remember I had to go to a very

3
★★★★★

Jimmy, the owner, is the nicest person and really funny. I've been going there for 6 years. It is the heart of Studio City, so prices are up to it...but you pay for the best cleaning-and the fastest! I remember I had to go to a very

.

We were happy with Laurelwood cleaners, until they damaged my jacket. I understand that problems can happen, but the owner was not willing to take responsibility and compensate us for the damage. He wanted us to find the parts from the jacket, and since they are not being made anymore, he refused to compensate us in anyway. In the past, if a cleaners damaged a garmet, they would either refund us, or give us free cleaning in the amount of the damaged piece. We were very surprised in Laurelwood's unwillingness to take responsibility when they clearly damaged the jacket. The best way to judge a business is how they handle problems. We feel that this company failed in this regards.

0
★☆☆☆☆

We were happy with Laurelwood cleaners, until they damaged my jacket. I understand that problems can happen, but the owner was not willing to take responsibility and compensate us for the damage. He wanted us to find the parts from the jacket, and since they are not being made anymore, he refused to compensate us in anyway. In the past, if a cleaners damaged a garmet, they would either refund us, or give us free cleaning in the amount of the damaged piece. We were very surprised in Laurelwood's unwillingness to take responsibility when they clearly damaged the jacket. The best way to judge a business is how they handle problems. We feel that this company failed in this regards.

 

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