Rising Loafer Cafe & Bakery

★★★☆☆
  • 3643 Mt Diablo Blvd Ste B

    Lafayette, CA 94549

    Map & Directions
  • 925-284-8816

About Rising Loafer Cafe & Bakery

Categories
Hours
Mon - Fri, 7am - 3pm; Sat, Sun, 8am - 3pm

Food

Food
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My husband and I had lunch at the Lafayette location today. We received the poorest customer service we have ever had from the owner/waitress. So much so that we will never eat here again. I will also make sure to tell everyone I meet about my experience here. I used to eat here all the time, but now I remember why I stopped coming here.
We ordered two sandwiches with potato salad. Our mistake was that we overheard the owner/waitress ask another customer if they wanted potato salad with their sandwich and we assumed that a side dish came with all sandwiches. We had not seen the small print that came after all the choices of bread and everything else that said "Potato salad is $2.95." It was only later that we found out that some of the sandwiches came with potato salad, but the ones we ordered did not.
The sandwiches arrive with a small scoop of potato salad on each plate. My husband and I both tried a small amount of the potato salad and had the same reaction, it was horrible. We left the rest of the potato salad on our plates. We thought nothing of it, because it was a side dish and the sandwiches were OK.
That is until the bill came and my husband noticed a $6 charge for potato salad.
He asked the owner/waitress about the charge and she replied that it was on the menu and then proceeded to point to the small print.
Then my husband said "Obviously we didn't eat it, because it tasted bad, and if we had known we were being charged for it we would have complained about how horrible it was. The owner/waitress said, "Well everyone else ate it" and then this little piece of wisdom came out of her mouth "If we didn't charge people for food they didn't like we'd go out of business." So we ended up paying six dollars for food we did not eat.
My husband is a classically trained chef and former restaurateur and this is by far the worst service we have ever received. I would avoid this place at all costs as the owners are only concerned with the bottom line.
I hope the six dollars is worth all of the advertising I'm going to give this place.

1
★☆☆☆☆

My husband and I had lunch at the Lafayette location today. We received the poorest customer service we have ever had from the owner/waitress. So much so that we will never eat here again. I will also make sure to tell everyone I meet about my experience here. I used to eat here all the time, but now I remember why I stopped coming here.
We ordered two sandwiches with potato salad. Our mistake was that we overheard the owner/waitress ask another customer if they wanted potato salad with their sandwich and we assumed that a side dish came with all sandwiches. We had not seen the small print that came after all the choices of bread and everything else that said "Potato salad is $2.95." It was only later that we found out that some of the sandwiches came with potato salad, but the ones we ordered did not.
The sandwiches arrive with a small scoop of potato salad on each plate. My husband and I both tried a small amount of the potato salad and had the same reaction, it was horrible. We left the rest of the potato salad on our plates. We thought nothing of it, because it was a side dish and the sandwiches were OK.
That is until the bill came and my husband noticed a $6 charge for potato salad.
He asked the owner/waitress about the charge and she replied that it was on the menu and then proceeded to point to the small print.
Then my husband said "Obviously we didn't eat it, because it tasted bad, and if we had known we were being charged for it we would have complained about how horrible it was. The owner/waitress said, "Well everyone else ate it" and then this little piece of wisdom came out of her mouth "If we didn't charge people for food they didn't like we'd go out of business." So we ended up paying six dollars for food we did not eat.
My husband is a classically trained chef and former restaurateur and this is by far the worst service we have ever received. I would avoid this place at all costs as the owners are only concerned with the bottom line.
I hope the six dollars is worth all of the advertising I'm going to give this place.

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If you can find the place, (next to the post office), your in for a treat! Best breakfast I've had in a long time! Service is great and the atomosphere inside and out is warm and inviting. Fill me up breakfast with great coffee came in just over 10 bucks. For a great start to your day come here!

5
★★★★★

If you can find the place, (next to the post office), your in for a treat! Best breakfast I've had in a long time! Service is great and the atomosphere inside and out is warm and inviting. Fill me up breakfast with great coffee came in just over 10 bucks. For a great start to your day come here!

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The Rising Loafer is located in Lafayette. It is a small, yet quaint establishment that garners a feeling of comfort and well-being. Serving breakfast and lunch, the menu is full of lovely offerings. The omelets are to die for! The sandwiches are tasty and plentiful. Dine in or take out - either way the staff treats you like part of the family. It's easy to call in your order and it is always ready when you arrive. Not only do you get your meal in a timely manner, but you get a gracious and warm greeting to go along with it. Outside seating available weather permitting.

4
★★★★☆

The Rising Loafer is located in Lafayette. It is a small, yet quaint establishment that garners a feeling of comfort and well-being. Serving breakfast and lunch, the menu is full of lovely offerings. The omelets are to die for! The sandwiches are tasty and plentiful. Dine in or take out - either way the staff treats you like part of the family. It's easy to call in your order and it is always ready when you arrive. Not only do you get your meal in a timely manner, but you get a gracious and warm greeting to go along with it. Outside seating available weather permitting.

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