The Bridal Suite

★★★☆☆

About The Bridal Suite

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You guys need a serious lesson in customer service.... Choices... they have plenty of choices as long as you're ok with choosing from an image in a binder that has questionable pricing in it.

1
★☆☆☆☆

You guys need a serious lesson in customer service.... Choices... they have plenty of choices as long as you're ok with choosing from an image in a binder that has questionable pricing in it.

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This bridal salon is exactly what I expected when I started looking at dresses. And I mean that in the best possible way. You make an appointment, and you get the attention and expertise to help you find the dress of your dreams. They are extremely accommodating to your own suggestions, but if you let them, they will offer you some styles that you might not have ever chosen off of the rack, but that will pleasantly surprise you. You won't be overwhelmed with your options because right when you're starting to get fatigued, your appointment will likely be at an end. But that's actually really helpful because after most people have tried on 8 dresses, they get confused and need some time to reflect. Take the time, and come back if you want to try on some more. You won't necessarily get the lowest prices for the dresses (though I'm sure they're willing to negotiate), but given the time, effort and expertise that you're getting, I think a little markup to compensate the helpful sales staff is well worth it.

4
★★★★☆

This bridal salon is exactly what I expected when I started looking at dresses. And I mean that in the best possible way. You make an appointment, and you get the attention and expertise to help you find the dress of your dreams. They are extremely accommodating to your own suggestions, but if you let them, they will offer you some styles that you might not have ever chosen off of the rack, but that will pleasantly surprise you. You won't be overwhelmed with your options because right when you're starting to get fatigued, your appointment will likely be at an end. But that's actually really helpful because after most people have tried on 8 dresses, they get confused and need some time to reflect. Take the time, and come back if you want to try on some more. You won't necessarily get the lowest prices for the dresses (though I'm sure they're willing to negotiate), but given the time, effort and expertise that you're getting, I think a little markup to compensate the helpful sales staff is well worth it.

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I went to this shop and found a gown that I loved. It was really expensive so I decided to sleep on it because I hadn't expected to spend so much of my budget on my gown. I decided to do some research and discovered that the "exclusive/private label" dress they were trying to sell me was actually a name brand designer that was available through a ton of other stores! They wanted $3600 for a gown I found for $800. Needless to say, I didn't feel like getting ripped off so I took my business elsewhere. Nice try.

0
★☆☆☆☆

I went to this shop and found a gown that I loved. It was really expensive so I decided to sleep on it because I hadn't expected to spend so much of my budget on my gown. I decided to do some research and discovered that the "exclusive/private label" dress they were trying to sell me was actually a name brand designer that was available through a ton of other stores! They wanted $3600 for a gown I found for $800. Needless to say, I didn't feel like getting ripped off so I took my business elsewhere. Nice try.

Pros: feels fancy schmancy!

Cons: Fancy schmancy's gonna get you ripped off.

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When I purchased my wedding dress at The Bridal Suite in September of 2006, I was told it was designed by an exclusive, private label designer out of New York and that he didn't have a website because he was worried about people stealing his designs. Well, shortly before my gown came in (after more than 6 months!) I discovered that the dress was actually designed by a major bridal label, one of the lesser labels, and that The Bridal Suite had charged me approx. THREE TIMES MORE than 8 other bridal salons were selling the same dress for. It took a lot of aruguing and threat of taking it to small claims court for me to get money back from my 60% deposit. The owner was incredibly unapologetic and difficult. It really tainted my entire wedding gown experience.

1
★☆☆☆☆

When I purchased my wedding dress at The Bridal Suite in September of 2006, I was told it was designed by an exclusive, private label designer out of New York and that he didn't have a website because he was worried about people stealing his designs. Well, shortly before my gown came in (after more than 6 months!) I discovered that the dress was actually designed by a major bridal label, one of the lesser labels, and that The Bridal Suite had charged me approx. THREE TIMES MORE than 8 other bridal salons were selling the same dress for. It took a lot of aruguing and threat of taking it to small claims court for me to get money back from my 60% deposit. The owner was incredibly unapologetic and difficult. It really tainted my entire wedding gown experience.

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The shop is very nice and the dresses are nice but the Owner? She is rude, she has overly impressed herself with her own title. I had no budget, skies the limit, and was so excited to find the perfect dress but left her shop disgusted and angry. I think there are just too many bridal shops to have to suffer at her hands.............her shop was featured in that TLC show where friends/family did the wedding in five days blah blah blah, who cares..........I was there for my moment!

0
★☆☆☆☆

The shop is very nice and the dresses are nice but the Owner? She is rude, she has overly impressed herself with her own title. I had no budget, skies the limit, and was so excited to find the perfect dress but left her shop disgusted and angry. I think there are just too many bridal shops to have to suffer at her hands.............her shop was featured in that TLC show where friends/family did the wedding in five days blah blah blah, who cares..........I was there for my moment!

Pros: shop is beautiful, roomy

Cons: Rude owner, employees fear her

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The store was great at first and the sales associate was very welcoming. My family and I began to search for the perfect dress and were having much luck...until the owner of the store came in and told the sales associate, in front of us, that she needed to get us out of her store because she had another appointment coming in and that appointments only last an hour. We were treated poorly and as if we did not belong in her store. This was the worst service I had ever received from any store owner. I was appalled and mortified that the owner would treat a potential buyer the way she treated us. I would never recommend this shop to any of my friends and I have reported this shop.

0
★☆☆☆☆

The store was great at first and the sales associate was very welcoming. My family and I began to search for the perfect dress and were having much luck...until the owner of the store came in and told the sales associate, in front of us, that she needed to get us out of her store because she had another appointment coming in and that appointments only last an hour. We were treated poorly and as if we did not belong in her store. This was the worst service I had ever received from any store owner. I was appalled and mortified that the owner would treat a potential buyer the way she treated us. I would never recommend this shop to any of my friends and I have reported this shop.

Pros: There are none

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I purchased my wedding gown at this shop, and was told it was designed but an "exclusive, private label designer" who only sold to a few select shops in the country. I was suspicious that I couldn't find out anything about the designer online, but I was told by the shop that he didn't even have a website because he was secretive about his designs and didn't want anyone copying them. Two weeks before my dress came in, I discovered by stumbling across a photo online that my dress was actually made by a MAJOR BRIDAL LABEL and it was on their best-seller list! Worse, The Bridal Suite charged me almost THREE TIMES more than multiple other salons were selling the dress for. The Bridal Suite removed the original tag and put their own in the dress. I had to fight hard for a partial reimbursement of my 60% deposit before I walked out with the dress. It was incredibly stressful and definitely NOT what I wanted my wedding gown experience to be.

0
★☆☆☆☆

I purchased my wedding gown at this shop, and was told it was designed but an "exclusive, private label designer" who only sold to a few select shops in the country. I was suspicious that I couldn't find out anything about the designer online, but I was told by the shop that he didn't even have a website because he was secretive about his designs and didn't want anyone copying them. Two weeks before my dress came in, I discovered by stumbling across a photo online that my dress was actually made by a MAJOR BRIDAL LABEL and it was on their best-seller list! Worse, The Bridal Suite charged me almost THREE TIMES more than multiple other salons were selling the dress for. The Bridal Suite removed the original tag and put their own in the dress. I had to fight hard for a partial reimbursement of my 60% deposit before I walked out with the dress. It was incredibly stressful and definitely NOT what I wanted my wedding gown experience to be.

Pros: beautiful selection of dresses

Cons: see review

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this store is mainly by appointment only. they carry many dresses, but not many of the high-end designers. you won't see dresses by vera wang or amsale, but they carry many other smaller designer companies and the dresses are good quality and many are very unique-looking. good customer service here, the girls are very attentive and helpful. shoes, veils and tiaras (if that's your thing) are available here too.

2
★★★★☆

this store is mainly by appointment only. they carry many dresses, but not many of the high-end designers. you won't see dresses by vera wang or amsale, but they carry many other smaller designer companies and the dresses are good quality and many are very unique-looking. good customer service here, the girls are very attentive and helpful. shoes, veils and tiaras (if that's your thing) are available here too.

Pros: good selection, decent prices

Cons: appointment only

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The Bridal Suite was yet another store that my friend and I shopped at to search for the wedding dress for her wedding last year. My friend had to make an appointment ahead of time to be seen but the staff were very nice and accomodating. They carried beautiful wedding gowns as well as dresses for bridesmaids. They also sold invitations, shoes, stockings, everything you could need for a wedding. Prices were a tad on the high end. Parking was difficult to find too.

4
★★★★☆

The Bridal Suite was yet another store that my friend and I shopped at to search for the wedding dress for her wedding last year. My friend had to make an appointment ahead of time to be seen but the staff were very nice and accomodating. They carried beautiful wedding gowns as well as dresses for bridesmaids. They also sold invitations, shoes, stockings, everything you could need for a wedding. Prices were a tad on the high end. Parking was difficult to find too.

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I'd been to at least seven stores in the LA area and I found the most unique dresses at the Bridal Suite. The service was wonderful and I would recommend it to any bride.

2
★★★★★

I'd been to at least seven stores in the LA area and I found the most unique dresses at the Bridal Suite. The service was wonderful and I would recommend it to any bride.

Pros: unique dresses, sweet staff

Cons: parking

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The level of service was a nice surprise. They're very knowledgable with what looked the best on my
body type. I bought a gown I would have never asked to try on!

The gowns are gorgeous and they have a nice selection.

2
★★★★★

The level of service was a nice surprise. They're very knowledgable with what looked the best on my
body type. I bought a gown I would have never asked to try on!

The gowns are gorgeous and they have a nice selection.

Pros: no pressure sales, beautiful environment, good selection

Cons: , by appt. only

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The Bridal Suite exceeded my expectations both in
selection and service. The owner is so knowledgable as to what would look great on me!
I would never have looked this good had she not taken me under her wings. I highly recommend all
brides to go to The Bridal Suite.

2
★★★★★

The Bridal Suite exceeded my expectations both in
selection and service. The owner is so knowledgable as to what would look great on me!
I would never have looked this good had she not taken me under her wings. I highly recommend all
brides to go to The Bridal Suite.

Pros: designer gowns, color selection, friendly & knowledgab

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Not only does The Bridal Suite carry the most exquisite dresses, most of which you cannot find anywhere else, but the proprietor, Angelica, and her staff echo the store's elegance and good taste. It's true that the store's appointment book is very busy, but it's well worth the wait.

2
★★★★★

Not only does The Bridal Suite carry the most exquisite dresses, most of which you cannot find anywhere else, but the proprietor, Angelica, and her staff echo the store's elegance and good taste. It's true that the store's appointment book is very busy, but it's well worth the wait.

Pros: Exclusive, Ambience, Service

Cons: Metered st prkg

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If you are looking for an elegant salon with a great selection of beautiful dresses, you have arrived. I went in to try a dress on not knowing that you had to have an appointment. The very sweet sales associate, Annie, found a few minutes in between her appointments for me to try the dress on. I thought that was very accommodating. I made appointments for my next 3 visits. I felt no sales pressure and it didn't seem to matter that I tried the same dress on 4 times before buying it. You won't find bargains here for new dresses, but you will find excellent customer service and beautiful, exclusive dresses. 15% off shoes, bridesmaid dresses and invitations too if you buy your bridal gown there. Good sales for off the rack samples.

2
★★★★★

If you are looking for an elegant salon with a great selection of beautiful dresses, you have arrived. I went in to try a dress on not knowing that you had to have an appointment. The very sweet sales associate, Annie, found a few minutes in between her appointments for me to try the dress on. I thought that was very accommodating. I made appointments for my next 3 visits. I felt no sales pressure and it didn't seem to matter that I tried the same dress on 4 times before buying it. You won't find bargains here for new dresses, but you will find excellent customer service and beautiful, exclusive dresses. 15% off shoes, bridesmaid dresses and invitations too if you buy your bridal gown there. Good sales for off the rack samples.

Pros: excellent service, beautiful selection, elegant atmosphere

Cons: expensive

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Fabulous selection of traditional and non-traditional bridal gowns and bridesmaid dresses. GG and crew have a very comfortable, non-intimidating environment. One stop shopping for the entire bridal party, wedding (and baby) announcements and unique keepsake items. Don't expect to find bargins here, but you will get your money's worth! Carries dresses appropriate for larger sizes as well.

2
★★★★★

Fabulous selection of traditional and non-traditional bridal gowns and bridesmaid dresses. GG and crew have a very comfortable, non-intimidating environment. One stop shopping for the entire bridal party, wedding (and baby) announcements and unique keepsake items. Don't expect to find bargins here, but you will get your money's worth! Carries dresses appropriate for larger sizes as well.

Pros: great people, low pressure, calm

Cons: pricey, parking

 

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