American Tire & Smog Center

★☆☆☆☆

Automotive

Automotive
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I went to American Tire and Smog Center for mandatory smog check. The attendant was not friendly or polite, but I went ahead with the procedure.

The attendant finished the procedure, ushered me to the office to pay, asked for the $40, and it was only when I looked at the smog check inspection report that I saw I had failed! He didn't even tell me!

On top of that, I failed by only 1 pt!

He told me that I could bring it back for a free recheck, so I took it to my mechanic and brought it back. The same guy checked it again, and it failed again! Only this time it failed on idle test, while first time it failed on 2500RPM test. This time failed by 3 pts only.

I turned to leave and he said I had to pay $40 again. I asked why, and he said I had only 15 days for free recheck. I told him that he didn't disclose this to me before, and he said I did. He then called me a liar!

So I paid the $40 again, took it back to my mechanic the next day and my mechanic (without doing ANY work on car) took it to another smog center (Commercial Auto and Diesel) and it passed with flying colors!!!!

Compare American Tire numbers to Commercial Auto:

American Commercial
Idle: 103 21
2500 RPM: 90 12

The owner refused to refund even $40, so I paid $80 total to that shop. The attendant DOES NOT know what he is doing! That place is a major 'smog mill' and are happy to take your money without giving good customer service.

1
★☆☆☆☆

I went to American Tire and Smog Center for mandatory smog check. The attendant was not friendly or polite, but I went ahead with the procedure.

The attendant finished the procedure, ushered me to the office to pay, asked for the $40, and it was only when I looked at the smog check inspection report that I saw I had failed! He didn't even tell me!

On top of that, I failed by only 1 pt!

He told me that I could bring it back for a free recheck, so I took it to my mechanic and brought it back. The same guy checked it again, and it failed again! Only this time it failed on idle test, while first time it failed on 2500RPM test. This time failed by 3 pts only.

I turned to leave and he said I had to pay $40 again. I asked why, and he said I had only 15 days for free recheck. I told him that he didn't disclose this to me before, and he said I did. He then called me a liar!

So I paid the $40 again, took it back to my mechanic the next day and my mechanic (without doing ANY work on car) took it to another smog center (Commercial Auto and Diesel) and it passed with flying colors!!!!

Compare American Tire numbers to Commercial Auto:

American Commercial
Idle: 103 21
2500 RPM: 90 12

The owner refused to refund even $40, so I paid $80 total to that shop. The attendant DOES NOT know what he is doing! That place is a major 'smog mill' and are happy to take your money without giving good customer service.

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