Peninsula Dental Arts - Steven J Sutherland, DDS

★★★☆☆
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  • 550 Deep Valley Dr # 345

    Rolling Hls Ests, CA 90274

    Map & Directions
  • 310-377-9575

About Peninsula Dental Arts - Steven J Sutherland, DDS

Categories
Hours
Mon-Wed 7:30am-7:30pm, Thu 7:30am-7pm, Fri 7:30am-1:30pm

Health & Medical

Health & Medical
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My family moved to Palos Verdes several months ago but I never got around to finding a local dentist. I finally checked insurance and got directed to Dr. Nadi's office. I have never had such friendly treatment at a dental office! The place

3
★★★★★

My family moved to Palos Verdes several months ago but I never got around to finding a local dentist. I finally checked insurance and got directed to Dr. Nadi's office. I have never had such friendly treatment at a dental office! The place

.

I think Dr. Nadi is wonderful. She is very thorough in explaining all the treatment needed. Your front office staff is always very polite. When I came with my son, Dr.Han and her assistant was great. Keep up the good work!

3
★★★★★

I think Dr. Nadi is wonderful. She is very thorough in explaining all the treatment needed. Your front office staff is always very polite. When I came with my son, Dr.Han and her assistant was great. Keep up the good work!

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It was a pleasent visit. Thank you.

3
★★★★★

It was a pleasent visit. Thank you.

.

The entire staff is very nice and kind. The doctor explains things well.

3
★★★★★

The entire staff is very nice and kind. The doctor explains things well.

.

Great experience. Wonderful and courteous staff. Very professional.

3
★★★★★

Great experience. Wonderful and courteous staff. Very professional.

.

I love my hygienist!!! She was great!!!

3
★★★★★

I love my hygienist!!! She was great!!!

.

I would not reccomend this dentist to anyone. My husband and I were assigned this dentist by our insurance company. At the first visit, they stated that I had 4 cavities and that I needed 4 crowns, I had just been to my previous dentist 6 months prior and I did not have one single cavity or need for crowns. My husband was told that he needed $10000 worth of dental work. Which he did not need. On the second cleaning, which we had scheduled 4 months in advance, their computer got stolen, so I had to call to remind them of my appointment and when we showed up that morning, we were told that they had a plumbing problem and had all morning. Our appointment was at 11:30am and they did not have the decency to call and tell us that the office was closed. My husband and I had taken the day off of work to go to this appointment. Also like what others have said, they charge more than what they are contracted to with the insurance company. I finally had to call my insurance company and report them. Needless to say, we went back to our old dentist, who may not accept my dental insurance but he provides much better service. The only nice thing that I can say about PVDA is that Susan was a wonderful hygentist.

1
★☆☆☆☆

I would not reccomend this dentist to anyone. My husband and I were assigned this dentist by our insurance company. At the first visit, they stated that I had 4 cavities and that I needed 4 crowns, I had just been to my previous dentist 6 months prior and I did not have one single cavity or need for crowns. My husband was told that he needed $10000 worth of dental work. Which he did not need. On the second cleaning, which we had scheduled 4 months in advance, their computer got stolen, so I had to call to remind them of my appointment and when we showed up that morning, we were told that they had a plumbing problem and had all morning. Our appointment was at 11:30am and they did not have the decency to call and tell us that the office was closed. My husband and I had taken the day off of work to go to this appointment. Also like what others have said, they charge more than what they are contracted to with the insurance company. I finally had to call my insurance company and report them. Needless to say, we went back to our old dentist, who may not accept my dental insurance but he provides much better service. The only nice thing that I can say about PVDA is that Susan was a wonderful hygentist.

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.

Beware!!! My experience was...My Medicare Ins. referred me.. I had little choice. Firstly, I was impressed with the size and how technological it was. However, it was actually very "coldl". The people were like robots or actors with a role to play. After and exam,photos and the xrays.. I was taken to the office to learn bad news. What I needed Insurance would not cover (of course). Among more, they claimed I needed 4 hours of deep cleaning and 2 crowns.In all I needed $3,700.00 worth of work - not from any Insurance My regular Dentist Dr. Hero in Duluth, MN is also my cousin. I saw him for cleaning and checkup and a filling only 9 months ago. His. office there told me that even if I NEVER brushed or flossed since I saw them I could NOT possibly need hours of deep cleaning!!!. Also, looking at the quote i sent to my cousins office, they can see the billing is unclear and complicated..
When I called the PDA office, I told them the above. They insisted my other Dentist did not know what he was doing. He's been Dentist about 25 years with a stellar reputation!!
PDA said if I insisted on just regular cleaning, my Ins would cover, I'd have to sign a 2 waivers that I knew it was against the Dentist had found I needed! WHAT!!???
Only 9 months ago, I was at my regular dentist!! My son was planning to try them but I cancelled that after I had that experience and read these other reviews. Stay away from that office!!!

1
★☆☆☆☆

Beware!!! My experience was...My Medicare Ins. referred me.. I had little choice. Firstly, I was impressed with the size and how technological it was. However, it was actually very "coldl". The people were like robots or actors with a role to play. After and exam,photos and the xrays.. I was taken to the office to learn bad news. What I needed Insurance would not cover (of course). Among more, they claimed I needed 4 hours of deep cleaning and 2 crowns.In all I needed $3,700.00 worth of work - not from any Insurance My regular Dentist Dr. Hero in Duluth, MN is also my cousin. I saw him for cleaning and checkup and a filling only 9 months ago. His. office there told me that even if I NEVER brushed or flossed since I saw them I could NOT possibly need hours of deep cleaning!!!. Also, looking at the quote i sent to my cousins office, they can see the billing is unclear and complicated..
When I called the PDA office, I told them the above. They insisted my other Dentist did not know what he was doing. He's been Dentist about 25 years with a stellar reputation!!
PDA said if I insisted on just regular cleaning, my Ins would cover, I'd have to sign a 2 waivers that I knew it was against the Dentist had found I needed! WHAT!!???
Only 9 months ago, I was at my regular dentist!! My son was planning to try them but I cancelled that after I had that experience and read these other reviews. Stay away from that office!!!

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.

I found Dr. Fabiola Liendo, PAIN FREE and ANXIETY FREE!! I will be a patient for years to come. She was very nice and answered all of my questions and even took a second look to determine the answer to one of my questions. She recommended a toothpaste to help with my sensitive tooth and the hygienist even gave me a couple samples. It was overall a very pleasant experience and I plan to return.

5
★★★★★

I found Dr. Fabiola Liendo, PAIN FREE and ANXIETY FREE!! I will be a patient for years to come. She was very nice and answered all of my questions and even took a second look to determine the answer to one of my questions. She recommended a toothpaste to help with my sensitive tooth and the hygienist even gave me a couple samples. It was overall a very pleasant experience and I plan to return.

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0 out of 1 people found this review helpful.

.

In June of 2009 I made an appointment to have a cavity filled. At the time I had two Dental Insurances: Delta Dental and Aetna. Services were provided by a pregnant Dr. Nadia and Dr, Darren Smolken. I loved the office, the location and the high tech equipment and was very satisfied with the work as Dr. Nadia and Dr. Smolken were both competent dentists. Unfortunately, when I received the bill for services in Nov of 2009, I had difficulty interpreting it. I determined that not all of the bills had been sent to both insurances companies and prepared a detailed letter stating this. Just one week ago in March of 2010 I received a follow up bill stating I owed $2,047. After much time and trouble I was finally able to figure out when had happened. It turned out that they were billing me the for the total amount submitted to the insurance company. I had paid them $1408.00 out of pocked, Delta paid $2,000 and Aetna paid $2,000. According to Aetna this office is an in-network provider and must accept the rates provided by the plan. According to Aetna the total amount owed was $5,020, and they had received $5,408. This was very disappointing as well as dishonest. This office does not want to honor the in-network rates promised by both providers. This dental practice is owned by Dr. Steven Sutherland, and he is responsible for establishing the billing terms of service. This was very disappointing. I don't want to go anywhere where I will be overcharged.

1
★☆☆☆☆

In June of 2009 I made an appointment to have a cavity filled. At the time I had two Dental Insurances: Delta Dental and Aetna. Services were provided by a pregnant Dr. Nadia and Dr, Darren Smolken. I loved the office, the location and the high tech equipment and was very satisfied with the work as Dr. Nadia and Dr. Smolken were both competent dentists. Unfortunately, when I received the bill for services in Nov of 2009, I had difficulty interpreting it. I determined that not all of the bills had been sent to both insurances companies and prepared a detailed letter stating this. Just one week ago in March of 2010 I received a follow up bill stating I owed $2,047. After much time and trouble I was finally able to figure out when had happened. It turned out that they were billing me the for the total amount submitted to the insurance company. I had paid them $1408.00 out of pocked, Delta paid $2,000 and Aetna paid $2,000. According to Aetna this office is an in-network provider and must accept the rates provided by the plan. According to Aetna the total amount owed was $5,020, and they had received $5,408. This was very disappointing as well as dishonest. This office does not want to honor the in-network rates promised by both providers. This dental practice is owned by Dr. Steven Sutherland, and he is responsible for establishing the billing terms of service. This was very disappointing. I don't want to go anywhere where I will be overcharged.

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1 out of 1 people found this review helpful.

.

This company engages in fraud or bait and switch as a rule. First, the staff never returns phone call, ever. I left a total of 14 messages, none of which were returned. They contract with the insurance company (Safeguard) to service us as per their contract, and refuse to work on your teeth unless you agree to their demand for more money for the far more expensive teeth/crowns they want to sell you. Therefore, for a crown that should cost 167 per contract, they are demanding 1100, and will refuse to work on your teeth unless you agree to the higher price. This is clearly black-mail, and/or bait and switch. You agree to pay that or you are out. Do a search under Yelp or Yahoo, and dozens of people are having the same complaint. I am filing a complaint with CDB. Avoid them at all costs.

1
★☆☆☆☆

This company engages in fraud or bait and switch as a rule. First, the staff never returns phone call, ever. I left a total of 14 messages, none of which were returned. They contract with the insurance company (Safeguard) to service us as per their contract, and refuse to work on your teeth unless you agree to their demand for more money for the far more expensive teeth/crowns they want to sell you. Therefore, for a crown that should cost 167 per contract, they are demanding 1100, and will refuse to work on your teeth unless you agree to the higher price. This is clearly black-mail, and/or bait and switch. You agree to pay that or you are out. Do a search under Yelp or Yahoo, and dozens of people are having the same complaint. I am filing a complaint with CDB. Avoid them at all costs.

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1 out of 1 people found this review helpful.

.

Nice people, nice equipment, but they overcharge, sneak in services while you are in the chair, and make mistakes. Only go here if all you need is a cleaning.

1
★☆☆☆☆

Nice people, nice equipment, but they overcharge, sneak in services while you are in the chair, and make mistakes. Only go here if all you need is a cleaning.

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1 out of 1 people found this review helpful.

.

Watch out! They overcharge. I got an quote which was less than charged. On top of that, they charged for a service after they performed it. It is a service which literally only took two minutes - other dentists do not charge for the same service.

0
★☆☆☆☆

Watch out! They overcharge. I got an quote which was less than charged. On top of that, they charged for a service after they performed it. It is a service which literally only took two minutes - other dentists do not charge for the same service.

Pros: Close to home

Cons: Too expensive

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DO NOT GO TO THIS DENTAL OFFICE......They will rip up off by doing work that doesn't need to be done, then send you home with a HUGE BILL. They never explain to you what your options are or what they will be doing. They just do the procedure and then charge you a HUGE amount of $$$$$................ BEWARE!!!!!

0
★☆☆☆☆

DO NOT GO TO THIS DENTAL OFFICE......They will rip up off by doing work that doesn't need to be done, then send you home with a HUGE BILL. They never explain to you what your options are or what they will be doing. They just do the procedure and then charge you a HUGE amount of $$$$$................ BEWARE!!!!!

.

So this was the first time I have ever got my teeth professionally cleaned in years. Their hygienist, Susan, was extremely professional and knowledgeable about all factors of dental hygiene and she was gentle and friendly. The office is very clean. The office has moved to the the 3rd floor of the Palos Verdes mall, right next door to Regal Cinemas. The dentist herself, Dr. Nida (sp?), does seem to recommend high cost treatments however. But for general things, I do recommend this place.

4
★★★★☆

So this was the first time I have ever got my teeth professionally cleaned in years. Their hygienist, Susan, was extremely professional and knowledgeable about all factors of dental hygiene and she was gentle and friendly. The office is very clean. The office has moved to the the 3rd floor of the Palos Verdes mall, right next door to Regal Cinemas. The dentist herself, Dr. Nida (sp?), does seem to recommend high cost treatments however. But for general things, I do recommend this place.

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.

My family moved to Palos Verdes several months ago but I never got around to finding a local dentist. I finally checked insurance and got directed to Dr. nadi??s (sp?) office. I have never had such friendsly treatment at a dental office! The place is modern-looking, and the technology is new, but the main plus of this office is the atmospjhere. These people like what they do and it shows. Dr. Nadi never rushed with me or my kids and that meant a lot tome. Insurance was explained as was the treatment I needed, and they worked out a payment plan for me. The office is in the Palos Verdes Mall (not too easy to find) but once you??re there, its worth it. Dr. nadi and her staff are terrific!

4
★★★★☆

My family moved to Palos Verdes several months ago but I never got around to finding a local dentist. I finally checked insurance and got directed to Dr. nadi??s (sp?) office. I have never had such friendsly treatment at a dental office! The place is modern-looking, and the technology is new, but the main plus of this office is the atmospjhere. These people like what they do and it shows. Dr. Nadi never rushed with me or my kids and that meant a lot tome. Insurance was explained as was the treatment I needed, and they worked out a payment plan for me. The office is in the Palos Verdes Mall (not too easy to find) but once you??re there, its worth it. Dr. nadi and her staff are terrific!

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.

My family moved to Palos Verdes several months ago but I never got around to finding a local dentist. I finally checked insurance and got directed to Dr. nadi?s (sp?) office. I have never had such friendsly treatment at a dental office! The place is modern-looking, and the technology is new, but the main plus of this office is the atmospjhere. These people like what they do and it shows. Dr. Nadi never rushed with me or my kids and that meant a lot tome. Insurance was explained as was the treatment I needed, and they worked out a payment plan for me. The office is in the Palos Verdes Mall (not too easy to find) but once you?re there, its worth it. Dr. nadi and her staff are terrific!

2
★★★★☆

My family moved to Palos Verdes several months ago but I never got around to finding a local dentist. I finally checked insurance and got directed to Dr. nadi?s (sp?) office. I have never had such friendsly treatment at a dental office! The place is modern-looking, and the technology is new, but the main plus of this office is the atmospjhere. These people like what they do and it shows. Dr. Nadi never rushed with me or my kids and that meant a lot tome. Insurance was explained as was the treatment I needed, and they worked out a payment plan for me. The office is in the Palos Verdes Mall (not too easy to find) but once you?re there, its worth it. Dr. nadi and her staff are terrific!

.

I think Dr. Nadi is wonderful. She is very thorough in explaining all the treatment needed. Your front office staff is always very polite. When I came with my son, Dr.Han and her assistant Manny was great. Keep up the good work! Harold E

4
★★★★☆

I think Dr. Nadi is wonderful. She is very thorough in explaining all the treatment needed. Your front office staff is always very polite. When I came with my son, Dr.Han and her assistant Manny was great. Keep up the good work! Harold E

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.

Your office is Beautiful. Everyone is very warm and kind. The only thing I was thinking (and it may be stupid) but maybe you could put everyone;s picture on a wall somewhere with their name under it. Just an idea - take it or leave it. Have good Day!

4
★★★★☆

Your office is Beautiful. Everyone is very warm and kind. The only thing I was thinking (and it may be stupid) but maybe you could put everyone;s picture on a wall somewhere with their name under it. Just an idea - take it or leave it. Have good Day!

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I wholeheartedly agree with the previous patients' horrible experience with this dental office. I too was subject to price gouging and misinformation. These scam artists aggressively push overpriced, unnecessary procedures on you and don't routinely check your insurance coverage. In fact, during my first visit, they said I need "thousands of dollars" in dental work when my teeth had previously been in good condition. Two outside independent dentists gave me second opinions and each independently agreed that I definitely did NOT need the type of work that was being pushed upon me by the Penisula Dental SCAM ARTISTS! These guys need to pay their expensive monthly lease, and do everything in their power to ROB you. They never give you a straight answer, strikingly similar to other patients experiences. AVOID THIS OFFICE like the plague, and take your hard-earned honest dollars elsewhere. There are plenty of other dentists out there to choose from who have more integrity and honesty.

0
★☆☆☆☆

I wholeheartedly agree with the previous patients' horrible experience with this dental office. I too was subject to price gouging and misinformation. These scam artists aggressively push overpriced, unnecessary procedures on you and don't routinely check your insurance coverage. In fact, during my first visit, they said I need "thousands of dollars" in dental work when my teeth had previously been in good condition. Two outside independent dentists gave me second opinions and each independently agreed that I definitely did NOT need the type of work that was being pushed upon me by the Penisula Dental SCAM ARTISTS! These guys need to pay their expensive monthly lease, and do everything in their power to ROB you. They never give you a straight answer, strikingly similar to other patients experiences. AVOID THIS OFFICE like the plague, and take your hard-earned honest dollars elsewhere. There are plenty of other dentists out there to choose from who have more integrity and honesty.

Pros: None

Cons: Professional SCAM ARTISTS!

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I was bombarded with an infomercial for the most expensive methods before my initial exam began, and then WOW guess what I needed? The most expensive crowns you can find. When I asked about porcelain, they said I'd have a visible metal ring - THIS WAS FOR MY BACK MOLARS!!! Who the heck would see a metal ring at the bottom of my back molars? They quoted me a price of over $4000 for stuff that are no cost procedures under my insurance. I never went back - they are con artists and thieves.

1
★☆☆☆☆

I was bombarded with an infomercial for the most expensive methods before my initial exam began, and then WOW guess what I needed? The most expensive crowns you can find. When I asked about porcelain, they said I'd have a visible metal ring - THIS WAS FOR MY BACK MOLARS!!! Who the heck would see a metal ring at the bottom of my back molars? They quoted me a price of over $4000 for stuff that are no cost procedures under my insurance. I never went back - they are con artists and thieves.

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1 out of 1 people found this review helpful.

.

This is my first review ever but I'm compelled to write it because I want to make sure others don't run into the same issues as me. I've been going to this dentist for a couple of years but things have become intolerable recently. You will never be given a straight answer on how much a treatment will cost and what the office will actually bill your insurance company. The office will also try to bill you for treatment that should be covered under insurance. If you pay something, your balance automagically disappears (because you didn't owe anything in the first place). If I didn't have to constantly haggle for treatment or turn down unnecessary work, the place could be a decent dentist.

1
★☆☆☆☆

This is my first review ever but I'm compelled to write it because I want to make sure others don't run into the same issues as me. I've been going to this dentist for a couple of years but things have become intolerable recently. You will never be given a straight answer on how much a treatment will cost and what the office will actually bill your insurance company. The office will also try to bill you for treatment that should be covered under insurance. If you pay something, your balance automagically disappears (because you didn't owe anything in the first place). If I didn't have to constantly haggle for treatment or turn down unnecessary work, the place could be a decent dentist.

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1 out of 1 people found this review helpful.

.

The dentist is very young and probably inexperienced. She gave me a shot of lidocaine which was unusually painful and when I complained she tried it a 2nd time. What I wound up with was a severe infection of my left cheek which swelled up like a balloon and I had to go to the ER to get treatment and miss work. Even though she called several times to check on me, her recommendation went against 2 other dentists. her comment about the painful shots was "I've never seen that". What I was diagnosed with was "cellulitis". In addition, they give you a written quote and don't make themselves available to even discuss other options or answer questions. Getting a call back is also impossible.

2
★★☆☆☆

The dentist is very young and probably inexperienced. She gave me a shot of lidocaine which was unusually painful and when I complained she tried it a 2nd time. What I wound up with was a severe infection of my left cheek which swelled up like a balloon and I had to go to the ER to get treatment and miss work. Even though she called several times to check on me, her recommendation went against 2 other dentists. her comment about the painful shots was "I've never seen that". What I was diagnosed with was "cellulitis". In addition, they give you a written quote and don't make themselves available to even discuss other options or answer questions. Getting a call back is also impossible.

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1 out of 1 people found this review helpful.

.

These guys will scam you. I never could get a written statement of cost. The quote they gave me was wrong I told the girl and she said she would call my insurance. She came back and said that I was right. When I asked for a new statment of costs she said her computor would not let her,wrong software. I was already in the chair because my tooth was broken and in pain. When I got my bill I was charged a price which was more than if I went out of network. They lied to my insurance and said I was told that I was being upgraded. Calls to the office got me replys that it is not fair for them to take what the insurance pays,we will call you back and fine out what happened. Never got a call back. Do not use this office find a place that will treat you fairly and not try to get the most money out of you that they can.

1
★☆☆☆☆

These guys will scam you. I never could get a written statement of cost. The quote they gave me was wrong I told the girl and she said she would call my insurance. She came back and said that I was right. When I asked for a new statment of costs she said her computor would not let her,wrong software. I was already in the chair because my tooth was broken and in pain. When I got my bill I was charged a price which was more than if I went out of network. They lied to my insurance and said I was told that I was being upgraded. Calls to the office got me replys that it is not fair for them to take what the insurance pays,we will call you back and fine out what happened. Never got a call back. Do not use this office find a place that will treat you fairly and not try to get the most money out of you that they can.

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2 out of 2 people found this review helpful.

.

These guys will scam you. I never could get a written statement of cost. The quote they gave me was wrong I told the girl and she said she would call my insurance. She came back and said that I was right. When I asked for a new statment of costs she said her computor would not let her,wrong software. I was already in the chair because my tooth was broken and in pain. When I got my bill I was charged a price which was more than if I went out of network. They lied to my insurance and said I was told that I was being upgraded. Calls to the office got me replys that it is not fair for them to take what the insurance pays,we will call you back and fine out what happened. Never got a call back. Do not use this office find a place that will treat you fairly and not try to get the most money out of you that they can.

0
★☆☆☆☆

These guys will scam you. I never could get a written statement of cost. The quote they gave me was wrong I told the girl and she said she would call my insurance. She came back and said that I was right. When I asked for a new statment of costs she said her computor would not let her,wrong software. I was already in the chair because my tooth was broken and in pain. When I got my bill I was charged a price which was more than if I went out of network. They lied to my insurance and said I was told that I was being upgraded. Calls to the office got me replys that it is not fair for them to take what the insurance pays,we will call you back and fine out what happened. Never got a call back. Do not use this office find a place that will treat you fairly and not try to get the most money out of you that they can.

Pros: none

Cons: poor parking,office is rundown

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Every time I go in there, they recommend something that is at least a thousand dollars and refuse to consider anything less. I don't know whether the dentist is trustworthy or not, but she seems to think that the most expensive option is always the best.

2
★★☆☆☆

Every time I go in there, they recommend something that is at least a thousand dollars and refuse to consider anything less. I don't know whether the dentist is trustworthy or not, but she seems to think that the most expensive option is always the best.

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2 out of 2 people found this review helpful.

.

dr lew is gone now and they keep pushing high priced procedures on everybody...buyer beware!!! I found that every time I go there, they recommend the most expensive procedure, and do not even consider another option.

0
★☆☆☆☆

dr lew is gone now and they keep pushing high priced procedures on everybody...buyer beware!!! I found that every time I go there, they recommend the most expensive procedure, and do not even consider another option.

Pros: Good procedure

Cons: too much selling

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Dr. Michael Lew is the only dentist I will see. I was so frightened by my last dentist that I avoided going for an embarrassing amount of time. Dr. Lew did MAJOR work for me and restored my teeth with out ANY pain, ever. This includes 2 root canals performed by Dr. Smolkin. He is just as awesome and pain free. Unfortunately Dr. Lew has left this office. I am not sure if I will continue going here..I cannot thank these two D.D.S.s enough. If you need pain free work , these are the guys!

2
★★★★★

Dr. Michael Lew is the only dentist I will see. I was so frightened by my last dentist that I avoided going for an embarrassing amount of time. Dr. Lew did MAJOR work for me and restored my teeth with out ANY pain, ever. This includes 2 root canals performed by Dr. Smolkin. He is just as awesome and pain free. Unfortunately Dr. Lew has left this office. I am not sure if I will continue going here..I cannot thank these two D.D.S.s enough. If you need pain free work , these are the guys!

Pros: Pain Free, Easy to talk to, High quality Work

Cons: WAY over priced. Not sure about quality of dentists there now, since Dr. Lew has left. Crazy expensive .

.

Awesome technology.

5
★★★★★

Awesome technology.

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