Tran Billy Od - Park Place Optometry

This office is awesome. I had a really bad case of pink eye a few weeks ago actually the doctor told me it was a bacterial infection. My family referred me to this doctor. I called to see if I can come in the same day but was told that the doctor was at a continuing education class. I was in a lot of pain so the staff called the doctor. Fortunately for me, the doctor was able to come in before leaving for his class. I told him I lost my job recently and therefore, I had no insurance. He waived my office visit fees and gave me some medications for my infection for free. I felt bad because I did not want Dr. Tran to work for free; after all, he is running a business. I will come back to pay him when I get a job. Dr. Tran went out of his way to call me that night to make sure I was getting better. I saw the doctor for the next 2 weeks for free until my infection was completely healed. The office was very busy whenever I came in for my office visits. Dr. Tran must be doing something right to have this many patients. My dad was right. This doctor is very professional and knowledgeable.

Posted 12/15/09 | Report Abuse

Was this review helpful to you?

Im a Freshman at UC Irvine and I ended up getting a really bad eye infection out of nowhere. Im not originally from here and I live on campus at the dorms. I looked up Park Place Optometry on the internet and found out it's down the street from UCI. I called the office and they were full that day, I explained what was wrong and the Dr. stayed late just to see me. Dr. Tran was very nice and I didn't feel rushed at all. Sure he speaks fast, but that doesnt matter to me. My insurance is terrible and the doc explained that my prescription meds would be very expensive, he knew as a student I could not afford it and he gave me samples of meds for me to treat my eyes for free. My infection cleared up in several days and I am one happy camper! Now a few other of my hallmates have gone to Dr.Tran for exams and sunglasses and we all love him!

Posted 02/08/09 | Report Abuse

Was this review helpful to you?

Im surprised to see these negative reviews. My sons and I have been seeing Dr. Tran for years now and we have never had such an experience. We come about once a year (unless we have an emergency eye infection or something) and the doc is always the same...very patient and very funny with my kids. My kids love him. He's also very patient with me too as Im ALWAYS late trying to shuttle around my kids and park in that crazy shopping center. Thank you Dr. Tran! you are the only Doctor my kids aren't afraid to go see...now if only going to the dentist was as easy =)

Posted 02/08/09 | Report Abuse

Was this review helpful to you?

The doctor had a very strange, hostile attitude, and didn't seem to have any interest in the patient's opinions or preferences. He was extremely impatient with my 13-year-old daughter who was trying on contacts for the first time ever, telling her she couldn't do it after literally about 5 seconds of trying to put contacts in her eyes (she was involuntarily shutting her eyes, as it was her first time). Very negative, almost mean to my daughter with some of his comments. I expected quite a bit more patience from an optometrist regarding a 13-year-old who is attempting to wear contacts for the first time ever. I even heard him loudly complaining about us to the assistant in the other room when he stepped out. Very unprofessional. Maybe the other two reviewers got him on a good day? Regardless, there's no excuse for the treatment we got today. Contrast this with the extremely patient and kind treatment I got from my optometrist when trying contacts for the first time as a youngster - truly night and day. I wish that optometrist was still around. Oh well. On the positive side, the assistant was nice and patient with my daughter. Too bad the assistant wasn't the doctor, though!

Posted 12/15/08 | Report Abuse

Was this review helpful to you?

I'm not sure why there are bad reviews of Dr. Tran, I have been a patient of his for years after being recommended to him by a good friend after a terrible experience with another Irvine optometrist and I have always had great service. Very upscale and clean facility with lots of selection and very good pricing. Parking is pretty bad during the busy lunch time, but that's because it's in a busy irvine business district. I have referred many friends and my siblings to him as well and they all like him. I have never had a problem with his staff, they have always been very nice and helpful.

Posted 12/07/08 | Report Abuse

0 out of 1 people found this review helpful.

Was this review helpful to you?

I have been disappointed on both my visits to this doctor. Rushed through, said I was difficult simply because I had questions and he didn't want to take the time to answer. He felt I wasn't trusting him or his equipment, which may actually be the case at this point. They did not act as if they valued my business.

Posted 07/21/08 | Report Abuse

1 out of 1 people found this review helpful.

Was this review helpful to you?

The doctor seemed to rush through the whole appointment and was somewhat condescending. Felt like he was trying to refer me to some high-end ophthalmologist in Newport for Lasik, when in the end, he said I wasn't the best candidate medically.

Posted 01/30/08 | Report Abuse

1 out of 1 people found this review helpful.

Was this review helpful to you?