Silk Road Fabric

★☆☆☆☆
  • 272 14th St

    Oakland, CA 94612

    Map & Directions
  • 510-763-1688

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This is a horrible fabric shop, buyers beware! The owner sold me about 30 yards of what he called "upholstery" fabric, which was a total lie! The furniture company refused to make my chairs out of the fabric the owner sold me and when I went back to discuss the problem with the owner, he totally refused to do anything. The owner and his wife are total liars and have extremely bad customer services skills. They would rather loose a customer, then to correct their mistake and order me upholstery fabric. They refused to give me my money back, so now I am stuck with fabric that I can't use. I would not recommend that anyone visit this store. The people are rude, and obviously don't value their customers.

Trust me, stay away!!!

0
★☆☆☆☆

This is a horrible fabric shop, buyers beware! The owner sold me about 30 yards of what he called "upholstery" fabric, which was a total lie! The furniture company refused to make my chairs out of the fabric the owner sold me and when I went back to discuss the problem with the owner, he totally refused to do anything. The owner and his wife are total liars and have extremely bad customer services skills. They would rather loose a customer, then to correct their mistake and order me upholstery fabric. They refused to give me my money back, so now I am stuck with fabric that I can't use. I would not recommend that anyone visit this store. The people are rude, and obviously don't value their customers.

Trust me, stay away!!!

Pros: None

Cons: Horrible customer service, will lie to get the sell, don't value thier customers

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