Yogurt Factory

★★☆☆☆
  • 11870 Santa Monica Blvd # 111

    Los Angeles, CA 90025

    Map & Directions
  • 310-820-1992

About Yogurt Factory

1.8 5
Hi! Sign in to let us know how Yogurt Factory was?
Write a Review
.

we stopped by this place today with kids and mother in law. the place was empty on a sunday afternoon which should have been a sign to continue down the street for yogurt. the manager reminded my wife to request additional cup for samples because of concern w germs. my wife had only tried one flavor and still had an unused cup. the guy then had the nerve to tell my mother in law the same thing. she walked up to him and showed her unused cup. the guy repeated that he wanted to avoid 'germs'. okay, I understand the need to not double dip with the same cup. we are very clean and courteous folks. I was so pissed off that we left the place without purchasing yogurt. the manager was so rude and the flavors of their yogurt are not good. save yourself the grief and go to twist or yogurt land on sawtelle. this place needs to respect their customers and nieghbors.

0
★☆☆☆☆

we stopped by this place today with kids and mother in law. the place was empty on a sunday afternoon which should have been a sign to continue down the street for yogurt. the manager reminded my wife to request additional cup for samples because of concern w germs. my wife had only tried one flavor and still had an unused cup. the guy then had the nerve to tell my mother in law the same thing. she walked up to him and showed her unused cup. the guy repeated that he wanted to avoid 'germs'. okay, I understand the need to not double dip with the same cup. we are very clean and courteous folks. I was so pissed off that we left the place without purchasing yogurt. the manager was so rude and the flavors of their yogurt are not good. save yourself the grief and go to twist or yogurt land on sawtelle. this place needs to respect their customers and nieghbors.

.

The place was empty for a Saturday night. We were a bit wary of this fact, but proceeded through the door anyway. We were armed with a $2 coupon. The staff was rude, leaving us a little more sour than the tart yogurt. Not worth the $2 savings. Or as my girlfriend said "I wish we never walked to yogurt."

In response to the comment which states this place is "neighborhood haunt" and not hip or trendy, the place has since been renovated to look like a Pinkberry right down to a very misleading flavor "Yoberry" - i.e. tart.

Hard to believe this place has been around since 1997...

0
★☆☆☆☆

The place was empty for a Saturday night. We were a bit wary of this fact, but proceeded through the door anyway. We were armed with a $2 coupon. The staff was rude, leaving us a little more sour than the tart yogurt. Not worth the $2 savings. Or as my girlfriend said "I wish we never walked to yogurt."

In response to the comment which states this place is "neighborhood haunt" and not hip or trendy, the place has since been renovated to look like a Pinkberry right down to a very misleading flavor "Yoberry" - i.e. tart.

Hard to believe this place has been around since 1997...

Pros: has yogurt?

Cons: Very rude

.

HORRIBLE HORRIBLE AND MORE HORRIBLE

unfriedly dirty staff, expensive yogurt, very few flavors

the owner was on site and she was RUDE biatch to the staff and the customers...save yourself the trouble and go to Twist up the street.

0
★☆☆☆☆

HORRIBLE HORRIBLE AND MORE HORRIBLE

unfriedly dirty staff, expensive yogurt, very few flavors

the owner was on site and she was RUDE biatch to the staff and the customers...save yourself the trouble and go to Twist up the street.

.

I've been filling up on their yummy yogurt for more than a dozen years and love it. not fancy, the place ain't much to look at, but they're always changing up their flavors, with usually a half dozen on tap at any given time. I've always found the people their polite and helpful. you can try as many samples as you'd like and various topping including nuts and reeses pieces. it ain't pinkberry, thank god. just a nice neighborhood haunt with tasty yogurt. want the glamour and pizazz, go anywhere. want simple, tasty yogurt? come to the factory.

2
★★★★★

I've been filling up on their yummy yogurt for more than a dozen years and love it. not fancy, the place ain't much to look at, but they're always changing up their flavors, with usually a half dozen on tap at any given time. I've always found the people their polite and helpful. you can try as many samples as you'd like and various topping including nuts and reeses pieces. it ain't pinkberry, thank god. just a nice neighborhood haunt with tasty yogurt. want the glamour and pizazz, go anywhere. want simple, tasty yogurt? come to the factory.

.

So I stopped in and had a bad experience here and called a couple of days later to speak with the owner or manager....I guess her name is Connie. The person whom answered the phone hung up on me when I asked for her. When I called back to let her know how rude she was, she hung up AGAIN! It could have been Connnie for all I know. It was the WORST customer service...not to mention yogurt that I have ever had! In a town FILLED with wonerful people and places to go it is a shame that I even wasted my time on this one. Take it from me....DO NOT waste your time!

0
★☆☆☆☆

So I stopped in and had a bad experience here and called a couple of days later to speak with the owner or manager....I guess her name is Connie. The person whom answered the phone hung up on me when I asked for her. When I called back to let her know how rude she was, she hung up AGAIN! It could have been Connnie for all I know. It was the WORST customer service...not to mention yogurt that I have ever had! In a town FILLED with wonerful people and places to go it is a shame that I even wasted my time on this one. Take it from me....DO NOT waste your time!

Pros: NOTHING!

Cons: Service- RUDE, yogurt, parking

 

Wait, you're the expert.

If you've been to or used Yogurt Factory, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review