Serramonte Nissan - Kia

★★★☆☆
Colma Nissan. Visit Us Online for Local Offers & Events.
  • 650 Serramonte Boulevard

    Colma, CA 94014

    Map & Directions
  • 650-994-1661

Automotive

Automotive
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2820 Broadway Oakland, AR

3.0 2
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This place deserves Zero stars but luckily for them, it??s not an option. I brought in my Nissan Altima with less then 20k miles on it because my push to start ignition was acting up (taken me 20min to start my car). The problem escalated on Saturday, I tried calling the dealership to see what my options were but of course no one ever picks up the damn phone there. I ended up just driving over to the dealership once I finally got the car started, ??Jason? the so called service manager told me to take the car back home since they didn??t have time to look at it till Monday (Really take home a car that may not start again? What a prick?). After arguing with him he decided to take my car in but told me he can??t promise to pay for my rent a car until they figure out what??s wrong with my car and if it??s covered by the manufacture warranty. Some how miraculously when they looked at my car it was starting perfectly again and oh yeah since nothing is wrong with the car I??m not being reimburse for the rent a car I had to get for 3 days (I think all they had to do was tighten some screw to fix a problem). After arguing with another manager all he can do for me was give the number to there corporate office to file a complaint.

This place is a complete rip off

If you ever do any work here that??s not covered by manufactured warranty you??re going to get rapped.

Go anywhere else besides a dealership and the price will be at least half of what these jokers are charging.

The only reason I come back to these A-Holes is because I live in SF and there are the closest dealership to me.

If Nissan does not reimburse me for the rent a car I??m done with this manufacture. I will never buy Nissan again.

Anyone that gave this dealership more then 2 stars obviously either works there or is a friend of someone that works there.

1
★☆☆☆☆

This place deserves Zero stars but luckily for them, it??s not an option. I brought in my Nissan Altima with less then 20k miles on it because my push to start ignition was acting up (taken me 20min to start my car). The problem escalated on Saturday, I tried calling the dealership to see what my options were but of course no one ever picks up the damn phone there. I ended up just driving over to the dealership once I finally got the car started, ??Jason? the so called service manager told me to take the car back home since they didn??t have time to look at it till Monday (Really take home a car that may not start again? What a prick?). After arguing with him he decided to take my car in but told me he can??t promise to pay for my rent a car until they figure out what??s wrong with my car and if it??s covered by the manufacture warranty. Some how miraculously when they looked at my car it was starting perfectly again and oh yeah since nothing is wrong with the car I??m not being reimburse for the rent a car I had to get for 3 days (I think all they had to do was tighten some screw to fix a problem). After arguing with another manager all he can do for me was give the number to there corporate office to file a complaint.

This place is a complete rip off

If you ever do any work here that??s not covered by manufactured warranty you??re going to get rapped.

Go anywhere else besides a dealership and the price will be at least half of what these jokers are charging.

The only reason I come back to these A-Holes is because I live in SF and there are the closest dealership to me.

If Nissan does not reimburse me for the rent a car I??m done with this manufacture. I will never buy Nissan again.

Anyone that gave this dealership more then 2 stars obviously either works there or is a friend of someone that works there.

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When I bought my Nissan I bought it from Hayward Nissan but brought it here for service. I was very happy with them as they were so helpful and courteous! I highly recommend bringing your car here if you own a Nissan.

5
★★★★★

When I bought my Nissan I bought it from Hayward Nissan but brought it here for service. I was very happy with them as they were so helpful and courteous! I highly recommend bringing your car here if you own a Nissan.

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