Air-Tro Inc

When our heater broke this past winter I came to Insider Pages to find a good repair company. I called Air Tro based on the reviews and I can honestly say I wasn't disappointed. They were able to send someone out within 24 hours to diagnose the problem. The part was ordered and the heater fixed within 3 days. They even came out on a Saturday to finish the job. Their service technicians were pleasant and knowledgeable and answered all of my questions. The cost seemed reasonable considering the job. A very helpful bonus: they were more than happy to call me when their technician was on the way. Thus I didn't have to miss more work than necessary. This was a pleasant surprise since most home care companies I have dealt with are resistant to call at best.

PROS: Saturday appointments available
CONS:

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Andrew was on call for my house. He was knowledgable, polite and honest. He checked out why my furnace was not working, order the valve and when the valve turned out to be the wrong one, he drove out that day, no charge, to get the right one. Great company.

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We had to call an air conditioner repair during the height of the heat wave this past summer. Not being a very trusting person, I found Air Tro thru Insider Pages, and I have got to say that I am very pleased. They are Great. They've fixed our 20 year old airconditioner, just when we thought we were going to have to replace it............

PROS: eficient, knowledgable
CONS: none that I can think of................

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An honest and competent heating and air-conditioning company. We've tried others and been disappointed.

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