Animal Specialty Group Inc

★★★★☆
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34.141 -118.274
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818-476-7503

4641 Colorado Blvd.

Los Angeles, CA

90039

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4.0 106
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Thank you for taking such care of Rusty and keeping him with us, he gives our family so much joy.

5
★★★★★

Thank you for taking such care of Rusty and keeping him with us, he gives our family so much joy.

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you gave my dog the great attention I wanted to have him have, thank you for your time and not rushing us out. I liked your facility and the people as well

5
★★★★★

you gave my dog the great attention I wanted to have him have, thank you for your time and not rushing us out. I liked your facility and the people as well

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Thank you for the great service you have provided us with, now I know that my dog got the best care ever in town. Thank you and all your staff!

5
★★★★★

Thank you for the great service you have provided us with, now I know that my dog got the best care ever in town. Thank you and all your staff!

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We have used another mobile service for some years, but when they were unavailable, we chose Monica??s Mobile Grooming, as a substitute--and kept her for good! Monica is skilled and gentle with the animals, professional, punctual, and well worth the price. Keep up the great work.

5
★★★★★

We have used another mobile service for some years, but when they were unavailable, we chose Monica??s Mobile Grooming, as a substitute--and kept her for good! Monica is skilled and gentle with the animals, professional, punctual, and well worth the price. Keep up the great work.

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Love this vet. She was very knowledgeable and I was amazed by her ability to size up the situation. She was honest and helpful and I am very thankful to have found her.

5
★★★★★

Love this vet. She was very knowledgeable and I was amazed by her ability to size up the situation. She was honest and helpful and I am very thankful to have found her.

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Special group of people here. Dakota and I always feel very welcomed here. I am absolutely impressed with this facility, it's beautiful! I would recommend this place to anyone!

5
★★★★★

Special group of people here. Dakota and I always feel very welcomed here. I am absolutely impressed with this facility, it's beautiful! I would recommend this place to anyone!

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Thank you so much for the flowers and for doing your best to save my beloved Doris. Your kindness, attention and total compassion won??t ever be forgotten. I miss my little girl :( But I know she is no longer struggling and I have a lifetime of memories of her cute little mug. To Doris!!

5
★★★★★

Thank you so much for the flowers and for doing your best to save my beloved Doris. Your kindness, attention and total compassion won??t ever be forgotten. I miss my little girl :( But I know she is no longer struggling and I have a lifetime of memories of her cute little mug. To Doris!!

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I will keep writing about this place to warn others. You should think carefully before coming here. The vet who caused us much grief is now working at an emergency clinic up north in San Rafael. Dr. Aarti Sabhlok was the most horrible and uncaring person I have ever met who has worked as a veterinarian. When we brought our dog in with cancer. She never even looked at him or touched him. She prescribed pain meds and stated we would have to come in monthly for refills (I guess so they could charge for the office visit). She had no accountability for the way she treated us and she never ever returned phone calls. Finally after numerous calls and letters, the owner, Dr. Wendelburg finally called us after our dog had passed away. Never apologized or indicated he would look into the matter either. Fortunately, our regular vet gave us all the medications we needed, but ASG made a very sad situation much harder and sadder to deal with by their lack of compassion. The office manager would never return calls either. If it wasn't for one nice lady in the office, I would have never even gotten our pets medical records. All I can say is shame on ASG and pet owners take your pet there at your own risk. It wasn't about the money, my pets have medical insurance. Their lack of compassion was tragic and such a disappointment. Maybe it is better now than it was 5 years ago by looking at your reviews, but I will never take that risk again. Dr. Wendelburg does need to be more proactive with customer service issues. Again, all I can say is "shame on Animal Specialty Group."

By the way, this place had 3 stars before...some of the current reviews look like they were placed there and are not genuine. All the prior negative ones have been removed and there were plenty of those!

1
★☆☆☆☆

I will keep writing about this place to warn others. You should think carefully before coming here. The vet who caused us much grief is now working at an emergency clinic up north in San Rafael. Dr. Aarti Sabhlok was the most horrible and uncaring person I have ever met who has worked as a veterinarian. When we brought our dog in with cancer. She never even looked at him or touched him. She prescribed pain meds and stated we would have to come in monthly for refills (I guess so they could charge for the office visit). She had no accountability for the way she treated us and she never ever returned phone calls. Finally after numerous calls and letters, the owner, Dr. Wendelburg finally called us after our dog had passed away. Never apologized or indicated he would look into the matter either. Fortunately, our regular vet gave us all the medications we needed, but ASG made a very sad situation much harder and sadder to deal with by their lack of compassion. The office manager would never return calls either. If it wasn't for one nice lady in the office, I would have never even gotten our pets medical records. All I can say is shame on ASG and pet owners take your pet there at your own risk. It wasn't about the money, my pets have medical insurance. Their lack of compassion was tragic and such a disappointment. Maybe it is better now than it was 5 years ago by looking at your reviews, but I will never take that risk again. Dr. Wendelburg does need to be more proactive with customer service issues. Again, all I can say is "shame on Animal Specialty Group."

By the way, this place had 3 stars before...some of the current reviews look like they were placed there and are not genuine. All the prior negative ones have been removed and there were plenty of those!

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.

All-around great experiences. I adopted my dog, and given that I had little money at the time, they were very helpful. The doctor I dealt with was very kind. Lab tests came back, and I was immediately notified. Thanks.

5
★★★★★

All-around great experiences. I adopted my dog, and given that I had little money at the time, they were very helpful. The doctor I dealt with was very kind. Lab tests came back, and I was immediately notified. Thanks.

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.

I brought my beagle over to Animal Specialty Group last week, because he was acting a little funny. The doctors were able to take him in right away! I was very happy about that. They said it was probably something he ate, and he would be fine! He's doing much better since then. Thanks for all of your help! I highly recommend anyone to come here. They're great!

5
★★★★★

I brought my beagle over to Animal Specialty Group last week, because he was acting a little funny. The doctors were able to take him in right away! I was very happy about that. They said it was probably something he ate, and he would be fine! He's doing much better since then. Thanks for all of your help! I highly recommend anyone to come here. They're great!

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.

Thank you A.S.G. for your continuous outstanding work. You're always there for us when we need you. We really love you guys, and will definitely recommend you to our friends!

5
★★★★★

Thank you A.S.G. for your continuous outstanding work. You're always there for us when we need you. We really love you guys, and will definitely recommend you to our friends!

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We have always been treated with the utmost respect. We wouldn't dream of going anywhere else. They always inform us about everything that is going on, especially when making a big decision.

5
★★★★★

We have always been treated with the utmost respect. We wouldn't dream of going anywhere else. They always inform us about everything that is going on, especially when making a big decision.

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I was referred by my typical vet to ASG because my 11 y/o cat had early signs of hepatic lipidosis (fatty liver disease) and since he wasn't eating or drinking, he needed to be on fluids ASAP. When I first arrived, I was immediately helped by the nice receptionist and then an ambivalent vet tech.
The tech listened to my story, but hardly made eye contact - which made me even more stressed than I already was. She then took my baby back, came back a few minutes later and handed me an empty carrier, said they would come and get me in a few and walked away. At this point, I wasn't that impressed with the bedside manner - but it was imperative my baby get treatment immediately and since it was after hours, I had little choice.
When the ER doc saw me, she was much nicer than the tech, listened attentively and took notes on all the info I told her. She explained things nicely without condescending and we decided to proceed with an ultrasound to see what was going on. About 30 minutes and $600 later - I got the results and the same doc explained to me that he had hepatic lipidosis, signs of pancreatitis and possible ulcers.
Kay - I'm officially freaked out now. My baby is my life, my heart and I will do ANYTHING for him. This is when things started to turn bad.
They capitalized on this - without shame, without prudence and seemingly without any compassion for my little man's whole well-being.
I was brought an estimate for $3500 for 2 days - including multiple re-checks on vitals, medications, inserting a feeding tube, etc. By now I was balling, worried sick and knowing that for the first time in the 11 1/2 yrs we've been together, he would not be home for a couple days. Or so I thought...
He ended up staying for 5 days at this stressful, cold, sick-care place. They gave him med after med, without even explaining to me first what he was being put on. On day 3 when I visited, he was drooling, lethargic, wobbly and visibly depressed. I was called each morning by the doctor with an update on him, which only seemed to decline since admittance. Finally, on Christmas day I had had it.
Not only was my bill at $4400 now, but the holiday doc was very short, curt and just plain rude to me on the phone when I explained I couldn't afford this financially and couldn't bare to put my baby through this much more. Against the doc's recommendations, I took my baby home that day. I was given discharge instructions on the meds and tube feedings, and followed them precisely only to see my poor little guy vomit continuously and wobble around the house.
After continuing this torturous medication/ tube feeding regime for 24 hrs, I stopped. This was absolutely no quality of life for my baby bear, and if it was his time to do - then I was going to let him do it with dignity - not drooling, not vomiting, not drugged up.
As a hail mary, I turned to a holistic vet book by Martin Zucker and started him on homeopathic remedy nux vomica (anti-nausea) and milk thistle (liver detoxifier & healer). Within hours, he hadn't vomited and even used the litter box and noshed a tiny bit on some kitty tuna.
I ended up finding a holistic vet who makes house calls (Dr. Liz Friedman) and scheduled a check-up for him. I took my baby home on a Sunday, and she came on Monday. He was visibly exhausted and traumatized from the ASG stay, but when Dr Friedman and her great vet tech came over, they were gentle and kind to my guy. Dr. Friedman agreed with taking him off the meds for now - as most of them had vomiting as a side effect, and said to just focus on getting calories into him.
It has since been a week since ASG and despite them, my baby is recovering fabulously. He is gobbling up everything I'm giving him (got a wide variety of food to mix up the flavors) and nearly has his full strength back.
What is TRULY DISAPPOINTING about ASG is the bedside manner. I never met the main doc on the case, just interns, and as soon as my boy came home, not one follow up call or anything. Nothing. Even when I cancelled his future check-ups they didn't even both to ask why. Is it too much to ask for a place that you entrust your beloved's health to, to call you to check on things? especially after 5 days and over $4000?? seriously? My regular, inexpensive vet, ALWAYS follows up a couple days after even a routine check-up.
Also, when I asked to return the medications that he will not be using - they said no refunds, but if I want to donate them they will accept them. Wow, just wow, ASG - you got some nerve. Why the hell would I donate anything to you after you nearly killed my baby and took all my savings? These meds will be donated to the animal shelter - not you.
Bottom line, ASG - get your act together. I will never ever take my fuzzy children there ever again, foregoing some catastrophic physical trauma. Even then, I'd rather go to Eagle Rock ER - they've always been extremely nice and affordable or my usual place, VCA Arden. NEVER AGAIN ASG

1
★☆☆☆☆

I was referred by my typical vet to ASG because my 11 y/o cat had early signs of hepatic lipidosis (fatty liver disease) and since he wasn't eating or drinking, he needed to be on fluids ASAP. When I first arrived, I was immediately helped by the nice receptionist and then an ambivalent vet tech.
The tech listened to my story, but hardly made eye contact - which made me even more stressed than I already was. She then took my baby back, came back a few minutes later and handed me an empty carrier, said they would come and get me in a few and walked away. At this point, I wasn't that impressed with the bedside manner - but it was imperative my baby get treatment immediately and since it was after hours, I had little choice.
When the ER doc saw me, she was much nicer than the tech, listened attentively and took notes on all the info I told her. She explained things nicely without condescending and we decided to proceed with an ultrasound to see what was going on. About 30 minutes and $600 later - I got the results and the same doc explained to me that he had hepatic lipidosis, signs of pancreatitis and possible ulcers.
Kay - I'm officially freaked out now. My baby is my life, my heart and I will do ANYTHING for him. This is when things started to turn bad.
They capitalized on this - without shame, without prudence and seemingly without any compassion for my little man's whole well-being.
I was brought an estimate for $3500 for 2 days - including multiple re-checks on vitals, medications, inserting a feeding tube, etc. By now I was balling, worried sick and knowing that for the first time in the 11 1/2 yrs we've been together, he would not be home for a couple days. Or so I thought...
He ended up staying for 5 days at this stressful, cold, sick-care place. They gave him med after med, without even explaining to me first what he was being put on. On day 3 when I visited, he was drooling, lethargic, wobbly and visibly depressed. I was called each morning by the doctor with an update on him, which only seemed to decline since admittance. Finally, on Christmas day I had had it.
Not only was my bill at $4400 now, but the holiday doc was very short, curt and just plain rude to me on the phone when I explained I couldn't afford this financially and couldn't bare to put my baby through this much more. Against the doc's recommendations, I took my baby home that day. I was given discharge instructions on the meds and tube feedings, and followed them precisely only to see my poor little guy vomit continuously and wobble around the house.
After continuing this torturous medication/ tube feeding regime for 24 hrs, I stopped. This was absolutely no quality of life for my baby bear, and if it was his time to do - then I was going to let him do it with dignity - not drooling, not vomiting, not drugged up.
As a hail mary, I turned to a holistic vet book by Martin Zucker and started him on homeopathic remedy nux vomica (anti-nausea) and milk thistle (liver detoxifier & healer). Within hours, he hadn't vomited and even used the litter box and noshed a tiny bit on some kitty tuna.
I ended up finding a holistic vet who makes house calls (Dr. Liz Friedman) and scheduled a check-up for him. I took my baby home on a Sunday, and she came on Monday. He was visibly exhausted and traumatized from the ASG stay, but when Dr Friedman and her great vet tech came over, they were gentle and kind to my guy. Dr. Friedman agreed with taking him off the meds for now - as most of them had vomiting as a side effect, and said to just focus on getting calories into him.
It has since been a week since ASG and despite them, my baby is recovering fabulously. He is gobbling up everything I'm giving him (got a wide variety of food to mix up the flavors) and nearly has his full strength back.
What is TRULY DISAPPOINTING about ASG is the bedside manner. I never met the main doc on the case, just interns, and as soon as my boy came home, not one follow up call or anything. Nothing. Even when I cancelled his future check-ups they didn't even both to ask why. Is it too much to ask for a place that you entrust your beloved's health to, to call you to check on things? especially after 5 days and over $4000?? seriously? My regular, inexpensive vet, ALWAYS follows up a couple days after even a routine check-up.
Also, when I asked to return the medications that he will not be using - they said no refunds, but if I want to donate them they will accept them. Wow, just wow, ASG - you got some nerve. Why the hell would I donate anything to you after you nearly killed my baby and took all my savings? These meds will be donated to the animal shelter - not you.
Bottom line, ASG - get your act together. I will never ever take my fuzzy children there ever again, foregoing some catastrophic physical trauma. Even then, I'd rather go to Eagle Rock ER - they've always been extremely nice and affordable or my usual place, VCA Arden. NEVER AGAIN ASG

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I brought my dog Zoot for surgery and ultimately cancer treatment. I knew exactly what to expect so that is why I wanted greater expertise than the good folks at Brentwood were able to give me. It's a long trip over from Westside. My only complaint was very limited parking. It is reassuring to know that you are there for me because I am not your average pet owner. There is a huge VCA near me, with images of its vets flashing on and off. That is enough to make me drive 2 hours.

5
★★★★★

I brought my dog Zoot for surgery and ultimately cancer treatment. I knew exactly what to expect so that is why I wanted greater expertise than the good folks at Brentwood were able to give me. It's a long trip over from Westside. My only complaint was very limited parking. It is reassuring to know that you are there for me because I am not your average pet owner. There is a huge VCA near me, with images of its vets flashing on and off. That is enough to make me drive 2 hours.

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.

I love their passion for animals and I appreciate all of you for helping my little one. I will highly recommend you all.

5
★★★★★

I love their passion for animals and I appreciate all of you for helping my little one. I will highly recommend you all.

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Thank you guys so much for being there for my Bubbles. You guys took her in right away. I was worried about her, but she is doing so great now because of your efforts. I really appreciate it.

5
★★★★★

Thank you guys so much for being there for my Bubbles. You guys took her in right away. I was worried about her, but she is doing so great now because of your efforts. I really appreciate it.

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I am very pleased with this hospital. They did such an amazing job with my little puppy. I was very happy with my vet, and the cost was very reasonable.

5
★★★★★

I am very pleased with this hospital. They did such an amazing job with my little puppy. I was very happy with my vet, and the cost was very reasonable.

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.

Good job to everyone; great staff! You all go out of your way to be helpful and informative. Keep it up.

5
★★★★★

Good job to everyone; great staff! You all go out of your way to be helpful and informative. Keep it up.

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The doctors here were very knowledgeable and compassionate. They also took the time to explain the conditions of my dog.

5
★★★★★

The doctors here were very knowledgeable and compassionate. They also took the time to explain the conditions of my dog.

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Dr. Wendelburg and his staff are amazing. Thank you for looking after our buddy! It is very much appreciated.

5
★★★★★

Dr. Wendelburg and his staff are amazing. Thank you for looking after our buddy! It is very much appreciated.

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I came here a month ago after Dr Tang from Best Care recommended to ASG as my dog needed to get an emergency specialize surgery. All I can say that the recommendation was the best call. After my dog came home I was getting phone calls every other day for check ups and after one week I came back, the whole staff came out and greeted me and my dog, it was a great feeling to know that they took cared of my pup. We are so lucky to have a 24-hour emergency hospital in this area.

5
★★★★★

I came here a month ago after Dr Tang from Best Care recommended to ASG as my dog needed to get an emergency specialize surgery. All I can say that the recommendation was the best call. After my dog came home I was getting phone calls every other day for check ups and after one week I came back, the whole staff came out and greeted me and my dog, it was a great feeling to know that they took cared of my pup. We are so lucky to have a 24-hour emergency hospital in this area.

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1 out of 1 people found this review helpful.

.

All of your receptionist staff are great and friendly. They are helpful and understanding. They point me to the right direction or to the right person if they cannot answer something. Thank you girls.

5
★★★★★

All of your receptionist staff are great and friendly. They are helpful and understanding. They point me to the right direction or to the right person if they cannot answer something. Thank you girls.

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1 out of 1 people found this review helpful.

.

We took our 10 week old English Pointer puppy to ASG after he broke his femur. The surgery included suture removal, brace adjustments, etc. The doctors are very knowledgeable (ours was Dr. Michael Huber) and answered all our questions and would call back if we had concerns between visits. I can not recommend them enough. It has been 9 weeks since the break and our puppy is on his way to a complete recovery!

5
★★★★★

We took our 10 week old English Pointer puppy to ASG after he broke his femur. The surgery included suture removal, brace adjustments, etc. The doctors are very knowledgeable (ours was Dr. Michael Huber) and answered all our questions and would call back if we had concerns between visits. I can not recommend them enough. It has been 9 weeks since the break and our puppy is on his way to a complete recovery!

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2 out of 2 people found this review helpful.

.

I love that I was updated twice a day and could call and visit in a daily basis. Thank you for making everything accessible to me.

5
★★★★★

I love that I was updated twice a day and could call and visit in a daily basis. Thank you for making everything accessible to me.

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1 out of 1 people found this review helpful.

.

I liked the way the doctor took the time to answer the questions in terms that I understood. Not all people want to know more of the ins and outs, the names of things, but I did and I appreciated not being shooed away. I appreciated the efforts to teach me and to learn new things at this office.

5
★★★★★

I liked the way the doctor took the time to answer the questions in terms that I understood. Not all people want to know more of the ins and outs, the names of things, but I did and I appreciated not being shooed away. I appreciated the efforts to teach me and to learn new things at this office.

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3 out of 3 people found this review helpful.

.

Great Job! Deeply appreciate the professional way you handled "Jake" giving us more time. Thank you.

5
★★★★★

Great Job! Deeply appreciate the professional way you handled "Jake" giving us more time. Thank you.

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4 out of 4 people found this review helpful.

.

Doctor called me in the morning and explained the discharge procedure. Everyone was very considerate and compassionate. Thank you for your kindness and caring.

5
★★★★★

Doctor called me in the morning and explained the discharge procedure. Everyone was very considerate and compassionate. Thank you for your kindness and caring.

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5 out of 5 people found this review helpful.

Latest reviews from Citysearch.

.

Love this vet. She was very knowledgeable and I was amazed by her ability to size up the situation. She was honest and helpful and I am very thankful to have found her.\n

5
★★★★★

Love this vet. She was very knowledgeable and I was amazed by her ability to size up the situation. She was honest and helpful and I am very thankful to have found her.\n

.

Special group of people here. Dakota and I always feel very welcomed here. I am absolutely impressed with this facility, it's beautiful! I would recommend this place to anyone!

5
★★★★★

Special group of people here. Dakota and I always feel very welcomed here. I am absolutely impressed with this facility, it's beautiful! I would recommend this place to anyone!

.

Thank you so much for the flowers and for doing your best to save my beloved Doris. Your kindness, attention and total compassion wont ever be forgotten. I miss my little girl :( But I know she is no longer struggling and I have a lifetime of memories of her cute little mug. To Doris!!

5
★★★★★

Thank you so much for the flowers and for doing your best to save my beloved Doris. Your kindness, attention and total compassion wont ever be forgotten. I miss my little girl :( But I know she is no longer struggling and I have a lifetime of memories of her cute little mug. To Doris!!

.

All-around great experiences. I adopted my dog, and given that I had little money at the time, they were very helpful. The doctor I dealt with was very kind. Lab tests came back, and I was immediately notified. Thanks.

5
★★★★★

All-around great experiences. I adopted my dog, and given that I had little money at the time, they were very helpful. The doctor I dealt with was very kind. Lab tests came back, and I was immediately notified. Thanks.

.

I brought my beagle over to Animal Specialty Group last week, because he was acting a little funny. The doctors were able to take him in right away! I was very happy about that. They said it was probably something he ate, and he would be fine! He's doing much better since then. Thanks for all of your help! I highly recommend anyone to come here. They're great!

5
★★★★★

I brought my beagle over to Animal Specialty Group last week, because he was acting a little funny. The doctors were able to take him in right away! I was very happy about that. They said it was probably something he ate, and he would be fine! He's doing much better since then. Thanks for all of your help! I highly recommend anyone to come here. They're great!

.

Thank you A.S.G. for your continuous outstanding work. You're always there for us when we need you. We really love you guys, and will definitely recommend you to our friends!

5
★★★★★

Thank you A.S.G. for your continuous outstanding work. You're always there for us when we need you. We really love you guys, and will definitely recommend you to our friends!

.

We have always been treated with the utmost respect. We wouldn't dream of going anywhere else. They always inform us about everything that is going on, especially when making a big decision.

5
★★★★★

We have always been treated with the utmost respect. We wouldn't dream of going anywhere else. They always inform us about everything that is going on, especially when making a big decision.

.

I was referred to ASG because my 11 y/o cat had early signs of hepatic lipidosis (fatty liver disease). \r\nThe tech listened to my story, but hardly made eye contact - which made me even more stressed than I already was. She then took my baby back, came back a few minutes later and handed me an empty carrier, said they would come and get me in a few and walked away. At this point, I wasn't that impressed with the bedside manner - but it was imperative my baby get treatment immediately and since it was after hours, I had little choice. \r\nWhen the ER doc saw me, she was much nicer than the tech, listened attentively and took notes on all the info I told her. About 30 minutes and $600 later - I got the results and the same doc explained to me that he had hepatic lipidosis, signs of pancreatitis and possible ulcers. \r\nMy baby is my life, my heart and I will do ANYTHING for him. This is when things started to turn bad.\r\nThey capitalized on this - without shame, without prudence and seemingly without any compassion for my little man's whole well-being. \r\nI was brought an estimate for $3500 for 2 days - including multiple re-checks on vitals, medications, inserting a feeding tube, etc. By now I was balling, worried sick and knowing that for the first time in the 11 1/2 yrs we've been together, he would not be home for a couple days. Or so I thought...\r\nHe ended up staying for 5 days at this stressful, cold, sick-care place. They gave him med after med, without even explaining to me first what he was being put on. On day 3 when I visited, he was drooling, lethargic, wobbly and visibly depressed. I was called each morning by the doctor with an update on him, which only seemed to decline since admittance. Finally, on Christmas day I had had it. \r\nNot only was my bill at $4400 now, but the holiday doc was very short, curt and just plain rude to me on the phone when I explained I couldn't afford this financially and couldn't bare to put my baby through this much more. Against the doc's recommendations, I took my baby home. I was given discharge instructions on the meds and tube feedings, and followed them precisely only to see my poor little guy vomit continuously and wobble around the house. \r\nAfter continuing this torturous medication/ tube feeding regime for 24 hrs, I stopped. This was absolutely no quality of life and if it was his time to go then I was going to let him do it with dignity - not drooling, not vomiting, not drugged up. \r\nAs a hail mary, I turned to a holistic vet book by Martin Zucker and started him on homeopathic remedy nux vomica (anti-nausea) and milk thistle (liver detoxifier & healer). Within hours, he hadn't vomited and even used the litter box and noshed a tiny bit on some kitty tuna. It has since been a week since ASG and despite them, my baby is recovering fabulously. \r\nWhat is TRULY DISAPPOINTING about ASG is the bedside manner. I never met the main doc on the case, just interns, and as soon as my boy came home, not one follow up call or anything. Nothing. Even when I cancelled his future check-ups they didn't even both to ask why. Is it too much to ask for a place that you entrust your beloved's health to, to call you to check on things? especially after 5 days and over $4000?? My regular, inexpensive vet, ALWAYS follows up a couple days after even a routine check-up. \r\nWhen I asked to return the medications that he will not be using - they said no refunds, but if I can donate them, they will accept them. Wow, just wow, ASG - you got some nerve. Why the hell would I donate anything to you after all this? These meds will be donated to the animal shelter - not you. \r\nBottom line, ASG - get your act together. I will never ever take my fuzzy children there ever again. I'd rather go to Eagle Rock ER - they've always been extremely nice and affordable or my usual place, VCA Arden. NEVER AGAIN ASG\r\n\r\n

1
★☆☆☆☆

I was referred to ASG because my 11 y/o cat had early signs of hepatic lipidosis (fatty liver disease). \r\nThe tech listened to my story, but hardly made eye contact - which made me even more stressed than I already was. She then took my baby back, came back a few minutes later and handed me an empty carrier, said they would come and get me in a few and walked away. At this point, I wasn't that impressed with the bedside manner - but it was imperative my baby get treatment immediately and since it was after hours, I had little choice. \r\nWhen the ER doc saw me, she was much nicer than the tech, listened attentively and took notes on all the info I told her. About 30 minutes and $600 later - I got the results and the same doc explained to me that he had hepatic lipidosis, signs of pancreatitis and possible ulcers. \r\nMy baby is my life, my heart and I will do ANYTHING for him. This is when things started to turn bad.\r\nThey capitalized on this - without shame, without prudence and seemingly without any compassion for my little man's whole well-being. \r\nI was brought an estimate for $3500 for 2 days - including multiple re-checks on vitals, medications, inserting a feeding tube, etc. By now I was balling, worried sick and knowing that for the first time in the 11 1/2 yrs we've been together, he would not be home for a couple days. Or so I thought...\r\nHe ended up staying for 5 days at this stressful, cold, sick-care place. They gave him med after med, without even explaining to me first what he was being put on. On day 3 when I visited, he was drooling, lethargic, wobbly and visibly depressed. I was called each morning by the doctor with an update on him, which only seemed to decline since admittance. Finally, on Christmas day I had had it. \r\nNot only was my bill at $4400 now, but the holiday doc was very short, curt and just plain rude to me on the phone when I explained I couldn't afford this financially and couldn't bare to put my baby through this much more. Against the doc's recommendations, I took my baby home. I was given discharge instructions on the meds and tube feedings, and followed them precisely only to see my poor little guy vomit continuously and wobble around the house. \r\nAfter continuing this torturous medication/ tube feeding regime for 24 hrs, I stopped. This was absolutely no quality of life and if it was his time to go then I was going to let him do it with dignity - not drooling, not vomiting, not drugged up. \r\nAs a hail mary, I turned to a holistic vet book by Martin Zucker and started him on homeopathic remedy nux vomica (anti-nausea) and milk thistle (liver detoxifier & healer). Within hours, he hadn't vomited and even used the litter box and noshed a tiny bit on some kitty tuna. It has since been a week since ASG and despite them, my baby is recovering fabulously. \r\nWhat is TRULY DISAPPOINTING about ASG is the bedside manner. I never met the main doc on the case, just interns, and as soon as my boy came home, not one follow up call or anything. Nothing. Even when I cancelled his future check-ups they didn't even both to ask why. Is it too much to ask for a place that you entrust your beloved's health to, to call you to check on things? especially after 5 days and over $4000?? My regular, inexpensive vet, ALWAYS follows up a couple days after even a routine check-up. \r\nWhen I asked to return the medications that he will not be using - they said no refunds, but if I can donate them, they will accept them. Wow, just wow, ASG - you got some nerve. Why the hell would I donate anything to you after all this? These meds will be donated to the animal shelter - not you. \r\nBottom line, ASG - get your act together. I will never ever take my fuzzy children there ever again. I'd rather go to Eagle Rock ER - they've always been extremely nice and affordable or my usual place, VCA Arden. NEVER AGAIN ASG\r\n\r\n

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I brought my dog Zoot for surgery and ultimately cancer treatment. I knew exactly what to expect so that is why I wanted greater expertise than the good folks at Brentwood were able to give me. It's a long trip over from Westside. My only complaint was very limited parking. It is reassuring to know that you are there for me because I am not your average pet owner. There is a huge VCA near me, with images of its vets flashing on and off. That is enough to make me drive 2 hours.

5
★★★★★

I brought my dog Zoot for surgery and ultimately cancer treatment. I knew exactly what to expect so that is why I wanted greater expertise than the good folks at Brentwood were able to give me. It's a long trip over from Westside. My only complaint was very limited parking. It is reassuring to know that you are there for me because I am not your average pet owner. There is a huge VCA near me, with images of its vets flashing on and off. That is enough to make me drive 2 hours.

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I have been coming to ASG for the past few years now and I have nothing but positive things to say about this place. I have brought 4 different pets here and I can honestly say that I would not bring them anywhere else. They treat my pets as if they are their own and they always take the best care of them. They remember every little detail about them and they also treat me with much respect. I would like to recommend them to anyone that is looking for a wonderful vet that will take care of your pets, just like you would.

5
★★★★★

I have been coming to ASG for the past few years now and I have nothing but positive things to say about this place. I have brought 4 different pets here and I can honestly say that I would not bring them anywhere else. They treat my pets as if they are their own and they always take the best care of them. They remember every little detail about them and they also treat me with much respect. I would like to recommend them to anyone that is looking for a wonderful vet that will take care of your pets, just like you would.

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If you click on the names of the other 5 star reviews, you'll notice some ""scam"" flags... isn't it odd that peanutsplanter, frankesegal, xboxjasongames, emilywhitn3y, etc have happened to love both ASG and Made In America Automotive Repair? There are other overlaps, and all their other reviews are on the same dates as their one for ASG, and... etc, etc. I won't point out the other obvious scam flags, since why should I educate them on how to scam better... \n\nThis is no surprise after my experience with ASG. \n\nIn 2009 they scammed me out of almost $4,000 and are responsible for the death of my cat. If I could afford it, I would have sued them for malpractice. You can read the details on my Yelp review, and find other real reviews there too.\n\nI'm posting this to try to help pets and their people get decent vet care, and not be scammed.

1
★☆☆☆☆

If you click on the names of the other 5 star reviews, you'll notice some ""scam"" flags... isn't it odd that peanutsplanter, frankesegal, xboxjasongames, emilywhitn3y, etc have happened to love both ASG and Made In America Automotive Repair? There are other overlaps, and all their other reviews are on the same dates as their one for ASG, and... etc, etc. I won't point out the other obvious scam flags, since why should I educate them on how to scam better... \n\nThis is no surprise after my experience with ASG. \n\nIn 2009 they scammed me out of almost $4,000 and are responsible for the death of my cat. If I could afford it, I would have sued them for malpractice. You can read the details on my Yelp review, and find other real reviews there too.\n\nI'm posting this to try to help pets and their people get decent vet care, and not be scammed.

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I love their passion for animals and I appreciate all of you for helping my little one.

5
★★★★★

I love their passion for animals and I appreciate all of you for helping my little one.

.

Thank you guys so much for being there for my Bubbles. You guys took her in right away. I was worried about her, but she is doing so great now because of your efforts. I really appreciate it.\r\n

5
★★★★★

Thank you guys so much for being there for my Bubbles. You guys took her in right away. I was worried about her, but she is doing so great now because of your efforts. I really appreciate it.\r\n

.

I am very pleased with this hospital. They did such an amazing job with my little puppy. I was very happy with my vet, and the cost was very reasonable.

5
★★★★★

I am very pleased with this hospital. They did such an amazing job with my little puppy. I was very happy with my vet, and the cost was very reasonable.

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The doctors here were very knowledgeable and compassionate. They also took the time to explain the conditions of my dog.

5
★★★★★

The doctors here were very knowledgeable and compassionate. They also took the time to explain the conditions of my dog.

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Dr. Wendelburg and his staff are amazing. Thank you for looking after our buddy! It is very much appreciated.

5
★★★★★

Dr. Wendelburg and his staff are amazing. Thank you for looking after our buddy! It is very much appreciated.

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I came here a month ago after Dr Tang from Best Care recommended to ASG as my dog needed to get an emergency specialize surgery. All I can say that the recommendation was the best call. After my dog came home I was getting phone calls every other day for check ups and after one week I came back, the whole staff came out and greeted me and my dog, it was a great feeling to know that they took cared of my pup. We are so lucky to have a 24-hour emergency hospital in this area.\n\n

5
★★★★★

I came here a month ago after Dr Tang from Best Care recommended to ASG as my dog needed to get an emergency specialize surgery. All I can say that the recommendation was the best call. After my dog came home I was getting phone calls every other day for check ups and after one week I came back, the whole staff came out and greeted me and my dog, it was a great feeling to know that they took cared of my pup. We are so lucky to have a 24-hour emergency hospital in this area.\n\n

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All of your receptionist staff are great and friendly. They are helpful and understanding. They point me to the right direction or to the right person if they cannot answer something. Thank you girls.

5
★★★★★

All of your receptionist staff are great and friendly. They are helpful and understanding. They point me to the right direction or to the right person if they cannot answer something. Thank you girls.

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We took our 10 week old English Pointer puppy to ASG after he broke his femur. The surgery included suture removal, brace adjustments, etc. The doctors are very knowledgeable (ours was Dr. Michael Huber) and answered all our questions and would call back if we had concerns between visits. I can not recommend them enough. It has been 9 weeks since the break and our puppy is on his way to a complete recovery!\n\n\n\n\n\n

5
★★★★★

We took our 10 week old English Pointer puppy to ASG after he broke his femur. The surgery included suture removal, brace adjustments, etc. The doctors are very knowledgeable (ours was Dr. Michael Huber) and answered all our questions and would call back if we had concerns between visits. I can not recommend them enough. It has been 9 weeks since the break and our puppy is on his way to a complete recovery!\n\n\n\n\n\n

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I love that I was updated twice a day and could call and visit in a daily basis. Thank you for making everything accessible to me.

5
★★★★★

I love that I was updated twice a day and could call and visit in a daily basis. Thank you for making everything accessible to me.

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I liked the way the doctor took the time to answer the questions in terms that I understood. Not all people want to know more of the ins and outs, the names of things, but I did and I appreciated not being shooed away. I appreciated the efforts to teach me and to learn new things at this office.

5
★★★★★

I liked the way the doctor took the time to answer the questions in terms that I understood. Not all people want to know more of the ins and outs, the names of things, but I did and I appreciated not being shooed away. I appreciated the efforts to teach me and to learn new things at this office.

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Great Job! Deeply appreciate the professional way you handled ""Jake"" giving us more time. Thank you.

5
★★★★★

Great Job! Deeply appreciate the professional way you handled ""Jake"" giving us more time. Thank you.

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Doctor called me in the morning and explained the discharge procedure. Everyone was very considerate and compassionate. Thank you for your kindness and caring.\n

5
★★★★★

Doctor called me in the morning and explained the discharge procedure. Everyone was very considerate and compassionate. Thank you for your kindness and caring.\n

Message from Animal Specialty Group Inc

Animal Specialty Group is recognized throughout the nation as a cutting edge multi-disciplinary veterinary specialty hospital. Specialty services include Surgery, Internal Medicine, Neurology, Oncology, Emergency/Critical Care, Radiology and Physical Rehabilitation and Alternative medicine. Additionally, the diagnostic imaging service includes an in-house Mri & CT. Animal Specialty group is renowned for its open, collaborative approach to partnering with referring veterinarians. Operating as an extension of the primary care veterinarian's practice, Animal Specialty Group provides referring veterinarians with access to sophisticated, leading-edge resources, plus timely patient information and full participatory consultation throughout the treatment process. Doctor on site 24 hours a day for your emergency/critical care service needs.

Provided by Felix

More about Animal Specialty Group Inc

State-of-the-art multi-specialty veterinary hospital. 24hr. Emergency/ Critical care Doctor on premises 24hrs.