Topper Jewelers offers watches sold with the manufacturer's warranty. Once a watch is worn, it is no longer returnable and all claims are subject to the conditions of the manufacturer's warranty. Tppper offers rings, bracelets, necklaces, earrings, wedding bands, fine watches, winders and more.
Exceptional Service at Topper Jewelers
by Joe W.
I recently was in the market for a fine watch and did quite a bit of research. I narrowed it down to the Rolex Submariner and Omega Seamaster. I read comparative reviews of both and decided on the Seamaster. I then began a search for an affordable used one. After several hours of searching and talking on the phone I discovered Topper Jewelers and a wonderful salesman named Robert. He found the watch I wanted, gave me the best price I could find anywhere on the internet, and was charming and funny to boot. He returned phone calls as promised, did not pressure me, and gave me time to think over my pending investment. I would recommend Topper to anyone looking for a fine timepiece. Start there if you want to save time and money.
Posted 05/07/09 | Report Abuse
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Great over the phone purchase! Great price!
by Anonymous
It is not often that I take the time to write a feedback to vendors or service providers but this time I decided it may be important for you to hear back from your customer. I cannot overstate my satisfaction from the overall customer experience I had with your store. As a result, I bought 2 Tag watches over the phone.
Staff was extremely helpful in providing me with the exact information I needed, helping me with the price quote, and shipping the watches on time and in great shape!
received the watches in perfect condition and incredibly fast - they were delivered to my office in Virginia in under 24 hours! Impressive!
Posted 08/08/07 | Report Abuse
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Good selection
by
E M.
|
Insider Expert
| Rank: 5,280
I like the selection and location of this store but I haven't been entirely satisfied with the service and stock. I ordered a Steven Kay ring, which I'm sure they got from him and then added the center stone, but one of the side stones gets cloudy really easily and they cleaned it up and said it was my fault for using too much "product" (Iike hair spray or lotion). Ultimately, I would have preferred to get a better item and/or not be blown off by them when I had a problem.
Posted 12/10/06 | Report Abuse
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Topper Fine Jeweler's
by jagfan
Man what a great watch store.
I have been shopping with Rob for about three years. I have found him to be very honest, professional, and customer friendly. At first, I was very hesitant to buy a watch "long distance". I was looking for a Swiss watch that was not available in my local area of Jacksonville,Fl. Also, I would only buy from an authorized dealer. After calling and speaking with Rob, he calmed my fears. I took the chance. Well three years later I am still buying from him and now consider him a friend. The few times I have called and Rob was out of the store, the other Topper associates were just as warm and friendly in anserwing any and all my questions.
Topper has what I believe to be top notch customer service. I highly recommend them if you are looking for a quality Swiss time piece.
Posted 11/11/07