Custom Car Alarms

★★★★☆

About Custom Car Alarms

Details
Hours
Mon-Tue 10am-5:30pm, Thu-Sat 10am-5:30pm

Automotive

Automotive
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4.0 3
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What a horrible establishment.\r
Rude and Unhelpful.\r
Sell you the wrong parts and then want you to take the blame, tells you you should have verified the part before installing it.\r
Cannot install xenon headlamps on a Mercedes, had to

3
★★★★★

What a horrible establishment.\r
Rude and Unhelpful.\r
Sell you the wrong parts and then want you to take the blame, tells you you should have verified the part before installing it.\r
Cannot install xenon headlamps on a Mercedes, had to

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Custom Car Alarms have installed the alarms and stereos on all the vehicles I've had over the past 12 years. My Honda CRV was broken into and vandalized (should have hidden my portable GPS unit) recently. I woke up when I heard the alarm and the thieves departed with only the GPS and an old iPod (glovebox.) My stereo, while vandalized still worked. It wasn't stolen due to the excellent installation that was done by Custom Car Alarms.

I was always greeted on the phone when I called, they listened and squeezed me into the schedule (hey, they're always in demand) and gave me the options and prices to match my budget. While I have a Honda, I've always seen a large variety of cars in their workshop, so I know I can count on them when I eventually buy my Prius or BMW!

2
★★★★★

Custom Car Alarms have installed the alarms and stereos on all the vehicles I've had over the past 12 years. My Honda CRV was broken into and vandalized (should have hidden my portable GPS unit) recently. I woke up when I heard the alarm and the thieves departed with only the GPS and an old iPod (glovebox.) My stereo, while vandalized still worked. It wasn't stolen due to the excellent installation that was done by Custom Car Alarms.

I was always greeted on the phone when I called, they listened and squeezed me into the schedule (hey, they're always in demand) and gave me the options and prices to match my budget. While I have a Honda, I've always seen a large variety of cars in their workshop, so I know I can count on them when I eventually buy my Prius or BMW!

Pros: Easy to find, large workshop, fast friendly service

.

Bad products. Rude service from employees. The manager acts like he cares but does not solve your problems. Nobody can do anything quickly. They do not stand behind what they sell. Can never get in touch with anyone live, you always get the answering machine. They are frequently closed during key business hours. I'm stuck with an $1,800 GPS system that tells me I'm on Hollywood Blvd. The only problem is I live in San Francisco. This is the third one they've installed that has reverted to this. They refuse to give me a different system by a different manufacturer.

0
★☆☆☆☆

Bad products. Rude service from employees. The manager acts like he cares but does not solve your problems. Nobody can do anything quickly. They do not stand behind what they sell. Can never get in touch with anyone live, you always get the answering machine. They are frequently closed during key business hours. I'm stuck with an $1,800 GPS system that tells me I'm on Hollywood Blvd. The only problem is I live in San Francisco. This is the third one they've installed that has reverted to this. They refuse to give me a different system by a different manufacturer.

Pros: They don't try and oversell you

Cons: They don't have a good selection of products

 

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