House Of Pets

★☆☆☆☆

Pets & Animals

Pets & Animals
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House of Pets in El Monte is the worst place ever. They are rude people that try to rip people off. I went online to House of Pets and looked up the price for the Frontline Plus for my cat. The price was $38.99 online. I called House of Pets in El Monte to confirm the price and that the item was in stock. The item was in stock and the price was 38.99 for a month supply, according to some guy. However, once I went to the store and tired to purchase the item. The guy in the front said that for each drop, which is worth only for one month cost 22.99 each and for the six month supply was 169.99. I replied by telling him that online the price for the 3 month supply was 38.99 and that I called earlier and someone from House of Pet of El Monte confirmed the same price for the same product. However, some other weird girl with glasses walked up and said that this was House of Pets and that at Petco the Frontline plus was actually cost more. Anyways, these two individuals were rude and stupid. They lied about the price of their product. In fact, I went to Petco and the Frontline was on sale for $33.97 for a 3 month supply. I went to petmeds and for a 3 month supply it was $42.99 and on amazon it was $29.99 for a 3 month supply. In conclusion, House of Pets is a complete rip off. I would not buy anything from them and I would encourage others to stay away from House of Pets in EL MONTE. The people there are only looking to rip you off.

0
★☆☆☆☆

House of Pets in El Monte is the worst place ever. They are rude people that try to rip people off. I went online to House of Pets and looked up the price for the Frontline Plus for my cat. The price was $38.99 online. I called House of Pets in El Monte to confirm the price and that the item was in stock. The item was in stock and the price was 38.99 for a month supply, according to some guy. However, once I went to the store and tired to purchase the item. The guy in the front said that for each drop, which is worth only for one month cost 22.99 each and for the six month supply was 169.99. I replied by telling him that online the price for the 3 month supply was 38.99 and that I called earlier and someone from House of Pet of El Monte confirmed the same price for the same product. However, some other weird girl with glasses walked up and said that this was House of Pets and that at Petco the Frontline plus was actually cost more. Anyways, these two individuals were rude and stupid. They lied about the price of their product. In fact, I went to Petco and the Frontline was on sale for $33.97 for a 3 month supply. I went to petmeds and for a 3 month supply it was $42.99 and on amazon it was $29.99 for a 3 month supply. In conclusion, House of Pets is a complete rip off. I would not buy anything from them and I would encourage others to stay away from House of Pets in EL MONTE. The people there are only looking to rip you off.

Pros: NONE

Cons: DISHONESTY, prices, horrible grooming services, and rude.

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I haven't been here for a couple of years now. It's my goal to avoid it at all costs. I used to occasionally drop by to buy supplies and such but no more.
CUSTOMER SERVICE is by far, VERY BAD. The employees barely even acknowledged me and when I came up to ask politely for a certain food product and at another time (different day), a question about their grooming services, they literally spoke to me as if I was bothering them. They didn't even smile...at least, they answered my questions. I felt very alienated and when I did bring in my dog for grooming. I watched them pull her to the back and one of the younger men actually pushed her down with his foot in her face. :-/ I immediately told him about that and he just glared at me and continued his business.
Furthermore, I am also concerned about the living conditions of the dogs being sold there. They appear to not be well kept. There are puppies that barely fit and can hardly move about...
This review is purely based on my experience. Hopefully, times have changed and the store has cleaned up their act since then. Otherwise, I recommend the Pet and Jungle on Live Oak. They are extremely friendly.

1
★☆☆☆☆

I haven't been here for a couple of years now. It's my goal to avoid it at all costs. I used to occasionally drop by to buy supplies and such but no more.
CUSTOMER SERVICE is by far, VERY BAD. The employees barely even acknowledged me and when I came up to ask politely for a certain food product and at another time (different day), a question about their grooming services, they literally spoke to me as if I was bothering them. They didn't even smile...at least, they answered my questions. I felt very alienated and when I did bring in my dog for grooming. I watched them pull her to the back and one of the younger men actually pushed her down with his foot in her face. :-/ I immediately told him about that and he just glared at me and continued his business.
Furthermore, I am also concerned about the living conditions of the dogs being sold there. They appear to not be well kept. There are puppies that barely fit and can hardly move about...
This review is purely based on my experience. Hopefully, times have changed and the store has cleaned up their act since then. Otherwise, I recommend the Pet and Jungle on Live Oak. They are extremely friendly.

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