Firestone Complete Auto Care

★★★☆☆
Whatever you drive, drive a Firestone
  • 1100 E Thousand Oaks Blvd

    Thousand Oaks, CA 91362

    Map & Directions
  • 805-394-5019

About Firestone Complete Auto Care

Hours
Sun 8am-6pm, Mon-Sat 7am-6pm
2.5 2
Hi! Sign in to let us know how Firestone Complete Auto Care was?
Write a Review
.

They crashed my truck on a test drive (I had only brought it in to have a tire replaced and my tires balanced!) Ron, the manager, asked me where I wanted my truck towed too- they had crashed it so badly that my truck was no longer driveable. Before I left the store, Ron made me pay for the service they did on my truck! I paid, stunned, but thankfully I was reimbursed a few weeks later when it was decided my truck was totalled. When I went to see my totalled truck, I was even more amazed to see that they had put the spare tire BACK onto my truck when they had done the work I had paid them to do!! Furthermore Firestone stopped paying for my rental car and did NOT notify me of this. The wonderful car rental company Enterprise called me when they noticed the change, because they have great customer service, and they knew I was having problems with Firestone. I was so thankful and recommend Enterprise, but warn anyone that they are putting their car and money at risk if they take here.

1
★☆☆☆☆

They crashed my truck on a test drive (I had only brought it in to have a tire replaced and my tires balanced!) Ron, the manager, asked me where I wanted my truck towed too- they had crashed it so badly that my truck was no longer driveable. Before I left the store, Ron made me pay for the service they did on my truck! I paid, stunned, but thankfully I was reimbursed a few weeks later when it was decided my truck was totalled. When I went to see my totalled truck, I was even more amazed to see that they had put the spare tire BACK onto my truck when they had done the work I had paid them to do!! Furthermore Firestone stopped paying for my rental car and did NOT notify me of this. The wonderful car rental company Enterprise called me when they noticed the change, because they have great customer service, and they knew I was having problems with Firestone. I was so thankful and recommend Enterprise, but warn anyone that they are putting their car and money at risk if they take here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband has had his company truck serviced here for routine maintenance and they have always done a great job. The location works well for him and the garage is well kept, making you feel that that is how they care for all the vehicles. The company truck has been running smoothly for years!!!

4
★★★★☆

My husband has had his company truck serviced here for routine maintenance and they have always done a great job. The location works well for him and the garage is well kept, making you feel that that is how they care for all the vehicles. The company truck has been running smoothly for years!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Firestone Complete Auto Care

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust — all of which add up to a total car care experience.. Tires,Batteries,Brakes,Oil Change,Alignment,and All Auto Services.
• A/C Service
• Air Filters
• Alternators
• Auto Heating & Cooling Services
• Brake Pads
• Brake Services
• Bridgestone Tires
• Car Auto Batteries
• Car Auto Inspections
• Car Auto Maintenance
• Car Auto Wiring
• Climate Controls
• Cooling System Parts
• Disc Brakes
• Engine Repair
• Engine Services
• Engine Tune-Up
• Firestone Tires
• Ignitions
• Minor Repairs
• Radiator Service
• Radiators
• Repair Services
• Rotors
• Spark Plugs
• Starters & Ignitions
• Starting & Charging Services
• Steering & Suspension Services
• Tire Repair Services
• Tires Service
• Transmission Service
• Tune-Ups
• Vehicle Inspection
• Vehicle Maintenance
• Wheels

Key Points

  • Whatever You Drive, Drive A Firestone
 

Wait, you're the expert.

If you've been to or used Firestone Complete Auto Care, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review