Roto Rooter Plumbing & Drain Service

★★★☆☆
  • 4817 San Gordiano Ave Apt A

    Santa Barbara, CA 93111

    Map & Directions
  • 805-962-9620

About Roto Rooter Plumbing & Drain Service

Categories
  • Plumbers
Details
  • Septic Tanks

Home Construction & Remodeling

Home Construction & Remodeling
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2.5 2
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Oh yes, they did manage to open the clogged drain, but their extortion methods were mafia worthy. We call them and local competitors. Roto-Rooter say they will be right over to give us a free quote. They dont show up for 4 hours. They dont report that they will be late or apologize for the lateness.

But what a surprise - once all competitors are closed for the day, Roto Rooter shows up. We already knew what their competitors would charge, and Roto Rooter not only doubled, but tripled that price. What could we do, right, since everyone else was closed and the next day was a holiday? We were stuck with them - their plan had worked.

We managed to negotiate them down some, but nowhere near what we would have paid with their competitors. They also didnt remove kitchen carpet, so that was ruined. So long story short - they show 4 hours late without letting us know they will be late and they try to charge us 3x the price of their competitors. Maybe its their real price - I have no clue, but if so they should be out of business for lack of competitiveness. I believe they asked around $260. Competitors were around $80. Ive seen ads later for $50.

And after blackmailing us since we were stuck with a clogged drain before a holiday, they guy had the nerve to insist we recommend him to our friends since business was kind of slow. Go figure!

1
★☆☆☆☆

Oh yes, they did manage to open the clogged drain, but their extortion methods were mafia worthy. We call them and local competitors. Roto-Rooter say they will be right over to give us a free quote. They dont show up for 4 hours. They dont report that they will be late or apologize for the lateness.

But what a surprise - once all competitors are closed for the day, Roto Rooter shows up. We already knew what their competitors would charge, and Roto Rooter not only doubled, but tripled that price. What could we do, right, since everyone else was closed and the next day was a holiday? We were stuck with them - their plan had worked.

We managed to negotiate them down some, but nowhere near what we would have paid with their competitors. They also didnt remove kitchen carpet, so that was ruined. So long story short - they show 4 hours late without letting us know they will be late and they try to charge us 3x the price of their competitors. Maybe its their real price - I have no clue, but if so they should be out of business for lack of competitiveness. I believe they asked around $260. Competitors were around $80. Ive seen ads later for $50.

And after blackmailing us since we were stuck with a clogged drain before a holiday, they guy had the nerve to insist we recommend him to our friends since business was kind of slow. Go figure!

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.

Very satisfactory work for routine maintenence. Not sure how service is with large or tricky jobs. Service person was courteous and prompt.

PROS: many service location options
CONS:

4
★★★★☆

Very satisfactory work for routine maintenence. Not sure how service is with large or tricky jobs. Service person was courteous and prompt.

PROS: many service location options
CONS:

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