Super Wok Chinese Restaurant

★★★★☆
  • 5418 Reseda Blvd

    Tarzana, CA 91356

    Map & Directions
  • 818-342-6383

About Super Wok Chinese Restaurant

Food

Food
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.

HORRIBLE HORRIBLE SERVICE!
cheated me out of a rice that i ordered as well as sent me burnt potstickers
when i called to try and get the problem resolved i first spoke to a woman who was EXTREMELY RUDE AND DISRESPECTFUL
i then asked to speak to a manager because the woman refused to admit they did anything wrong or forgot anything from our order
and the manager was EVEN WORSE!
he was more disrespectful and rude and argued with me over the issue for more than 20 minutes
and i also could hear the woman in the background bad mouthing us
PLUS YOU CAN HARDLY UNDERSTAND THEM AS THEY SPEAK NO ENGLISH
not only did we send the food back and ask for a full refund but we will NEVER EVER EVER ORDER FROM THERE AGAIN!
must say, worst customer service i have ever experienced at a restaurant. absolutely horrible.
the manager also REFUSED to give us the owners contact information.

I RECOMMEND NEVER GOING TO THIS ESTABLISHMENT

restaurants like this are the reason customer service and the food industry get such a bad reputation

absolutely awful.

1
★☆☆☆☆

HORRIBLE HORRIBLE SERVICE!
cheated me out of a rice that i ordered as well as sent me burnt potstickers
when i called to try and get the problem resolved i first spoke to a woman who was EXTREMELY RUDE AND DISRESPECTFUL
i then asked to speak to a manager because the woman refused to admit they did anything wrong or forgot anything from our order
and the manager was EVEN WORSE!
he was more disrespectful and rude and argued with me over the issue for more than 20 minutes
and i also could hear the woman in the background bad mouthing us
PLUS YOU CAN HARDLY UNDERSTAND THEM AS THEY SPEAK NO ENGLISH
not only did we send the food back and ask for a full refund but we will NEVER EVER EVER ORDER FROM THERE AGAIN!
must say, worst customer service i have ever experienced at a restaurant. absolutely horrible.
the manager also REFUSED to give us the owners contact information.

I RECOMMEND NEVER GOING TO THIS ESTABLISHMENT

restaurants like this are the reason customer service and the food industry get such a bad reputation

absolutely awful.

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.

One of my all-time favorite Chinese places to eat, would have to be Super Wok!

Maybe a few years ago, it would've been panda express, but the cost skyrocketed up whistle the quality of the food dropped.

Any who, this place is awesome to say the least. The food is AMAZING, they have pretty decently large portions, and great delivery service. The staff is very nice and personable.

Thank you Super Wok!

5
★★★★★

One of my all-time favorite Chinese places to eat, would have to be Super Wok!

Maybe a few years ago, it would've been panda express, but the cost skyrocketed up whistle the quality of the food dropped.

Any who, this place is awesome to say the least. The food is AMAZING, they have pretty decently large portions, and great delivery service. The staff is very nice and personable.

Thank you Super Wok!

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.

One of my all-time favorite Chinese places to eat, would have to be Super Wok!

Maybe a few years ago, it would've been panda express, but the cost skyrocketed up whistle the quality of the food dropped.

Any who, this place is awesome to

3
★★★★★

One of my all-time favorite Chinese places to eat, would have to be Super Wok!

Maybe a few years ago, it would've been panda express, but the cost skyrocketed up whistle the quality of the food dropped.

Any who, this place is awesome to

.

DO NOT order online. Your card WILL be stolen. It's happened to us 3 times now but we just figured out the common factor by using a new, unused card that had mysterious charges the very next day, despite us having ONLY used it ONCE online at Superwok and nowhere else, ever. The food is excellent, the people are nice, but it's not worth having to jump through all the hoops to get the fraudulent charges reversed.

1
★☆☆☆☆

DO NOT order online. Your card WILL be stolen. It's happened to us 3 times now but we just figured out the common factor by using a new, unused card that had mysterious charges the very next day, despite us having ONLY used it ONCE online at Superwok and nowhere else, ever. The food is excellent, the people are nice, but it's not worth having to jump through all the hoops to get the fraudulent charges reversed.

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.

DO NOT order online. Your card WILL be stolen. It's happened to us 3 times now but we just figured out the common factor by using a new, unused card that had mysterious charges the very next day, despite us having ONLY used it ONCE online

3
★★★★★

DO NOT order online. Your card WILL be stolen. It's happened to us 3 times now but we just figured out the common factor by using a new, unused card that had mysterious charges the very next day, despite us having ONLY used it ONCE online

.

The food is somewhat Americanized, but still tasty. The prices are average, though sometimes their portions are small. They are more generous with take out portions.

3
★★★☆☆

The food is somewhat Americanized, but still tasty. The prices are average, though sometimes their portions are small. They are more generous with take out portions.

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This place has great food! I love their hot and sour soup. The price is average but the food is authentic chinese. Even their chef is chinese! The waiters are pretty attentive. The only reason I did not give this place 5 stars is because the place can be a little messy.

4
★★★★☆

This place has great food! I love their hot and sour soup. The price is average but the food is authentic chinese. Even their chef is chinese! The waiters are pretty attentive. The only reason I did not give this place 5 stars is because the place can be a little messy.

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While this place may seem like anyplace else, it isn't.

It's very clean, most of the employees are friendly, and the prices vs. portion size is excellent.

When I ordered Shrimp Lo Mein, I actually got about 15 very nice sized shrimp. It had excellent flavor as well. Their egg rolls with hot mustard sauce is top notch.

I've eaten there about 7 times with in the last 2-3 months. Everything I've tried there has been great(minus their fried rice and crab rangoon).

However if you get a tall male asian server, he's nothing special so don't expect good service.

1
★★★☆☆

While this place may seem like anyplace else, it isn't.

It's very clean, most of the employees are friendly, and the prices vs. portion size is excellent.

When I ordered Shrimp Lo Mein, I actually got about 15 very nice sized shrimp. It had excellent flavor as well. Their egg rolls with hot mustard sauce is top notch.

I've eaten there about 7 times with in the last 2-3 months. Everything I've tried there has been great(minus their fried rice and crab rangoon).

However if you get a tall male asian server, he's nothing special so don't expect good service.

.

this place is really a dive, but it's the best for take-out and delivery. the wor wonton is made with chicken NOT pork (finally a place that does that), the green bean dishes are really good and they even have the whole fried shrimp that most places won't do, probably because they think americans won't go for it.

2
★★★★☆

this place is really a dive, but it's the best for take-out and delivery. the wor wonton is made with chicken NOT pork (finally a place that does that), the green bean dishes are really good and they even have the whole fried shrimp that most places won't do, probably because they think americans won't go for it.

Pros: good take-out

.

Super Wok is a no frills dining experience with super tasty yet generic Chinese food. This restaurant works well for large groups and families.

2
★★★★★

Super Wok is a no frills dining experience with super tasty yet generic Chinese food. This restaurant works well for large groups and families.

.

My mom took me to this place. First thing you notice: it's really clean, and their menu features a lot of vegetables, plus specials like a Green Bean menu. They also have a bunch of low-fat, low-salt dishes.

A real surprise find. Worth checking out.

2
★★★★☆

My mom took me to this place. First thing you notice: it's really clean, and their menu features a lot of vegetables, plus specials like a Green Bean menu. They also have a bunch of low-fat, low-salt dishes.

A real surprise find. Worth checking out.

Pros: vegetables, low-fat dishes

 

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