Floor Connection

★★★★☆

About Floor Connection

Categories
  • Floor Coverings

Home & Garden

Home & Garden
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This guys are very nice , they help us to a lot more , like move some furniture and deliver our material , service is perfect , and their customer service outstanding i do recomend Floor Connection, Richard

2
★★★★★

This guys are very nice , they help us to a lot more , like move some furniture and deliver our material , service is perfect , and their customer service outstanding i do recomend Floor Connection, Richard

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I just want to thank The Floor Connection for the manner in which my floor installation was handled. From the moment I stepped into the showroom on Teagarden St., until the final check, I was pleased with the promptness, attention to detail, friendliness, and, of course, price that this company offered. If I need any flooring done in the future, I will definitely use The Floor Connection. Once again, thank you for the great experience!

2
★★★★★

I just want to thank The Floor Connection for the manner in which my floor installation was handled. From the moment I stepped into the showroom on Teagarden St., until the final check, I was pleased with the promptness, attention to detail, friendliness, and, of course, price that this company offered. If I need any flooring done in the future, I will definitely use The Floor Connection. Once again, thank you for the great experience!

Pros: promptness, attention to detail, friendliness, and price

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The time estimated to do my installation of wood flooring was 1 day. It took 3 days. The installation people never arrived when they said they would arrive. They were 2 to 3 hours late for three days. They were often asking me for tools, (a hand truck for furniture moving, a drill, lighting when they had to work after dark, etc.).
There are gaps in the placing of the planks, indicating that they were cut too short. I paid for new molding that was installed over the top of the old molding and so face plates for electrical fixtures don't fit any more. They actually covered a phone jack with this too large molding.
I have called, several times to have these things rectified and have been promised service on three seperate occasions and in each case the promised worker has not shown up.
Don't ever do business with these folks. They are horrible.

0
★☆☆☆☆

The time estimated to do my installation of wood flooring was 1 day. It took 3 days. The installation people never arrived when they said they would arrive. They were 2 to 3 hours late for three days. They were often asking me for tools, (a hand truck for furniture moving, a drill, lighting when they had to work after dark, etc.).
There are gaps in the placing of the planks, indicating that they were cut too short. I paid for new molding that was installed over the top of the old molding and so face plates for electrical fixtures don't fit any more. They actually covered a phone jack with this too large molding.
I have called, several times to have these things rectified and have been promised service on three seperate occasions and in each case the promised worker has not shown up.
Don't ever do business with these folks. They are horrible.

Pros: None

Cons: Late showing up to do the work, poor quality work, will not correct flaws in workmanship, totally unreliable

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