Autoheim

★★★☆☆
  • 1236 S Main Ave

    Fallbrook, CA 92028

    Map & Directions
  • 760-728-2338

About Autoheim

Categories
Hours
Mon-Thu 8am-5pm

Automotive

Automotive
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Always read the fine print.

Service was friendly, quick, and attentive. Unfortunately I got ripped off, being charged an extremely high price for "labor costs" on a simple appraisal. Not so upset about the cost, just disappointed that they weren't more upfront about it (an auto mechanic being shady, who would've thought).

Simply telling their customers how much/for what they will be required to pay beforehand would do wonders. But then again, they probably wouldn't be in business anymore if they stopped ripping people off.

Did I make the mistake of signing when I should've read/clarified? Yes. However, that doesn't change the company's apparently low moral standard.

1
★☆☆☆☆

Always read the fine print.

Service was friendly, quick, and attentive. Unfortunately I got ripped off, being charged an extremely high price for "labor costs" on a simple appraisal. Not so upset about the cost, just disappointed that they weren't more upfront about it (an auto mechanic being shady, who would've thought).

Simply telling their customers how much/for what they will be required to pay beforehand would do wonders. But then again, they probably wouldn't be in business anymore if they stopped ripping people off.

Did I make the mistake of signing when I should've read/clarified? Yes. However, that doesn't change the company's apparently low moral standard.

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Just took my 69 VW, excellent service, the car runs perfectly. I have taking my car to Danny's shop for the last 5 years, previously mi E320 Mercedes, always done a good job,......Thanks Danny ...

5
★★★★★

Just took my 69 VW, excellent service, the car runs perfectly. I have taking my car to Danny's shop for the last 5 years, previously mi E320 Mercedes, always done a good job,......Thanks Danny ...

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Took my car to Autoheim for an oil change and estimate. Picked the car up and the top would not retract. Danny said these things happen after I paid the bill. Took to Mercedes Benz and another Mercedes certified shop for a second opinion and both said Danny Blew my motors. Went to small claims court and won the case. Danny appealed and went to superior court and he changed his story in the next case and lost again.

1
★☆☆☆☆

Took my car to Autoheim for an oil change and estimate. Picked the car up and the top would not retract. Danny said these things happen after I paid the bill. Took to Mercedes Benz and another Mercedes certified shop for a second opinion and both said Danny Blew my motors. Went to small claims court and won the case. Danny appealed and went to superior court and he changed his story in the next case and lost again.

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.

I have taken my vehicles to other shops before and the work done is OK. The staff here makes sure my vehicle is not only fixed for now they let me know of other things that may need to be done. After all if my vehicle goes down it never fails that it breaks at the worst time possible.

5
★★★★★

I have taken my vehicles to other shops before and the work done is OK. The staff here makes sure my vehicle is not only fixed for now they let me know of other things that may need to be done. After all if my vehicle goes down it never fails that it breaks at the worst time possible.

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Excellent service! Wouldn't take my car anywhere else. I have lived in fallbrook for 26 years and they keep my car in tip top shape. When I pull in to Autoheim it's like I have my own personal racing pit crew. Now thats service you won't find anywhere else. Especially at fresh out of the auto academy mechanics at auto dealerships with zero experience. Autoheim keeps my wheels going!

5
★★★★★

Excellent service! Wouldn't take my car anywhere else. I have lived in fallbrook for 26 years and they keep my car in tip top shape. When I pull in to Autoheim it's like I have my own personal racing pit crew. Now thats service you won't find anywhere else. Especially at fresh out of the auto academy mechanics at auto dealerships with zero experience. Autoheim keeps my wheels going!

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.

Sorry to say this place is all about high repair bills on items that are unneeded and sometimes made-up items for your vehicle. We took our cars in just for a regular service interval and every time received estimates for amounts ranging from 2000.00 - 5000.00 dollars with a list of items they said we needed done. We pulled the cars out and took them to factory dealers where they laughed at the estimates and in some cases we were informed our car did not even have the items on it they wanted to repair. Our advise is to call around and make sure the items they say they need to repair on your car or service are truly needed and shop the price. We will not be returning to this shop. We wanted to deal with a local family owned business as they are local to us in Bonsall, also thought we would save some money by dealing with an independent shop specializing in German, Swedish and Bavarian makes. Our cars are newer and have been well cared for to date with all regular services performed and have been very reliable. To their credit the basic work they performed was sufficient but at no real savings over other shops. The most important mix in any business is trusting who you are dealing with. Due to the fact they always tried to sell us extra work and in some cases what we believe now based on professional second opinions to be false repairs this shop gets a D-

1
★☆☆☆☆

Sorry to say this place is all about high repair bills on items that are unneeded and sometimes made-up items for your vehicle. We took our cars in just for a regular service interval and every time received estimates for amounts ranging from 2000.00 - 5000.00 dollars with a list of items they said we needed done. We pulled the cars out and took them to factory dealers where they laughed at the estimates and in some cases we were informed our car did not even have the items on it they wanted to repair. Our advise is to call around and make sure the items they say they need to repair on your car or service are truly needed and shop the price. We will not be returning to this shop. We wanted to deal with a local family owned business as they are local to us in Bonsall, also thought we would save some money by dealing with an independent shop specializing in German, Swedish and Bavarian makes. Our cars are newer and have been well cared for to date with all regular services performed and have been very reliable. To their credit the basic work they performed was sufficient but at no real savings over other shops. The most important mix in any business is trusting who you are dealing with. Due to the fact they always tried to sell us extra work and in some cases what we believe now based on professional second opinions to be false repairs this shop gets a D-

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0 out of 1 people found this review helpful.

.

When we took our volkswagon in for repair, the owner wasn't able to get the part delivered in time to have the car back to us when promised. He really took care of us by loaning us his Mercedes till he could get our car finished the next day!

5
★★★★★

When we took our volkswagon in for repair, the owner wasn't able to get the part delivered in time to have the car back to us when promised. He really took care of us by loaning us his Mercedes till he could get our car finished the next day!

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1 out of 2 people found this review helpful.

 

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