Advance Camera Repair

★★★★☆
  • 7441 Garden Grove Blvd Ste J

    Garden Grove, CA 92841

    Cross street: We are on the corner of ***Garden Grove & Western, which is between Beach Blvd. and GoldenWest/knott.

    Map & Directions
  • 714-799-6175

About Advance Camera Repair

Details
Hours
Mon-Fri 9am-6pm ; Sat Noon-3pm ; Sun Closed

Shopping

Shopping
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.

Oh my Gosh these guys saved my Camera!!! I thought it was toast~ it was brought back to life! My dad who passed away gave me my camera so it definitely holds sentimental feelings. The zoom lens needed to be repaired because it was stuck

3
★★★★★

Oh my Gosh these guys saved my Camera!!! I thought it was toast~ it was brought back to life! My dad who passed away gave me my camera so it definitely holds sentimental feelings. The zoom lens needed to be repaired because it was stuck

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Hi AdvanceCameraRepair!\r
\r
I just learned you are the ones authorized to repair Fuji cams. I have a FinePix Z20FD with a broken LCD screen that I'd wish to get fixed.\r
\r
I live in Mexicali (Baja California, Mexico), right across the border (have a PO box in Calexico and can travel up there), the Repair Location here is in Mexico City, considering the distance I think you're a better option.\r
\r
What I need is you to tell me if you can fix it, how much that's gonna cost and if I can mail it to you or have to drop it personally.\r
\r
Thanks!

1
★★★☆☆

Hi AdvanceCameraRepair!\r
\r
I just learned you are the ones authorized to repair Fuji cams. I have a FinePix Z20FD with a broken LCD screen that I'd wish to get fixed.\r
\r
I live in Mexicali (Baja California, Mexico), right across the border (have a PO box in Calexico and can travel up there), the Repair Location here is in Mexico City, considering the distance I think you're a better option.\r
\r
What I need is you to tell me if you can fix it, how much that's gonna cost and if I can mail it to you or have to drop it personally.\r
\r
Thanks!

Pros: n/a

Cons: n/a

.

I would like a chance to respond to the nurse who wanted her equipement immediately and could not even wait one day to have her camera fixed: \r
You came in and did explain you were in a hurry, we decided that you would keep your camera while we ordered your parts. You paid immediately for your part and we placed the order that same day. Your part came in and we called you to let you know that it had arrived. \r
As we discussed on the phone, you wanted to bring your camera in and wait for the repair. We told you we could not do that, you would have to leave it and would require a few days as our work load currently had many rushes from customers that did leave their cameras here for their repairs. \r
You never left your camera and we tried negotiating the time with you and even told you we would have it ready for you the next day...YOU WERE NOT HAPPY WITH THIS OPTION and stormed out with your part saying, ""you could not wait for anything and that we should accomodate you because you were a nurse and could not be without your camera. Why didn't we understand and that we were rude because we could not repair your camera while you waited."" \r
When you came in, we tried to accommodate you as best as was possible that day, we tried discussing with you explaining what had to be accomplished and you did not want to hear anything else we had to say. So...if you ask me I certainly don't think we were rude and I certainly feel like we tried our best to help you achieve what you wanted.

2
★★★★★

I would like a chance to respond to the nurse who wanted her equipement immediately and could not even wait one day to have her camera fixed: \r
You came in and did explain you were in a hurry, we decided that you would keep your camera while we ordered your parts. You paid immediately for your part and we placed the order that same day. Your part came in and we called you to let you know that it had arrived. \r
As we discussed on the phone, you wanted to bring your camera in and wait for the repair. We told you we could not do that, you would have to leave it and would require a few days as our work load currently had many rushes from customers that did leave their cameras here for their repairs. \r
You never left your camera and we tried negotiating the time with you and even told you we would have it ready for you the next day...YOU WERE NOT HAPPY WITH THIS OPTION and stormed out with your part saying, ""you could not wait for anything and that we should accomodate you because you were a nurse and could not be without your camera. Why didn't we understand and that we were rude because we could not repair your camera while you waited."" \r
When you came in, we tried to accommodate you as best as was possible that day, we tried discussing with you explaining what had to be accomplished and you did not want to hear anything else we had to say. So...if you ask me I certainly don't think we were rude and I certainly feel like we tried our best to help you achieve what you wanted.

Pros: We are professional and we are very informed

Cons: sometimes we have to wait for parts

.

My camera was not ready when promised. The technician demonstrated poor listening and communication skills. I brought my camera to the shop twice. I was upset and disappointed when I left the second time with my broken camera. In the end, someone else fixed my camera.

0
★☆☆☆☆

My camera was not ready when promised. The technician demonstrated poor listening and communication skills. I brought my camera to the shop twice. I was upset and disappointed when I left the second time with my broken camera. In the end, someone else fixed my camera.

.

I had a great experience working with this company. I had a fuji camera that had to go to fuji for the warranty service. They informed me up front about the time frame it would be. Which wound up being quite accurate. They called me when they received the camera back and it was ready when i got there. They helped me out with my other camera a Canon digital. I dropped it off when i picked up my other camera, this repair went a whole lot quicker as i got the Canon back with in 1 week because they were able to fix on site, the fuji took about 7 weeks as it had to go to NJ-Fuji. I can't say enough great things about them, they were informative, friendly, Very Knowledgeable and quite personable. I would highly recommend them to you or anyone!

2
★★★★★

I had a great experience working with this company. I had a fuji camera that had to go to fuji for the warranty service. They informed me up front about the time frame it would be. Which wound up being quite accurate. They called me when they received the camera back and it was ready when i got there. They helped me out with my other camera a Canon digital. I dropped it off when i picked up my other camera, this repair went a whole lot quicker as i got the Canon back with in 1 week because they were able to fix on site, the fuji took about 7 weeks as it had to go to NJ-Fuji. I can't say enough great things about them, they were informative, friendly, Very Knowledgeable and quite personable. I would highly recommend them to you or anyone!

Pros: Knows their stuff, canon repair turn around time quick!

Cons: fuji turn around time not as quick

.

Brought in my Cannon C-7000 for service repair took less than a week, Harold was fantastic, gave me some tips and info i did not for this camera i did not eben know.staff was friendly, camera works better than when i took it in. I could not be happier! thanks!

Evlash3@aol.com

5
★★★★★

Brought in my Cannon C-7000 for service repair took less than a week, Harold was fantastic, gave me some tips and info i did not for this camera i did not eben know.staff was friendly, camera works better than when i took it in. I could not be happier! thanks!

Evlash3@aol.com

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.

I had no problem with customer service issue. The customer service I received was excellent. They went out of their way to service my old camera. I was so happy with my Canon AE-1 repair that I brought in my digital that had a broken LCD. While I did have to wait until the part came in, they called me as soon as it was completed.

2
★★★★★

I had no problem with customer service issue. The customer service I received was excellent. They went out of their way to service my old camera. I was so happy with my Canon AE-1 repair that I brought in my digital that had a broken LCD. While I did have to wait until the part came in, they called me as soon as it was completed.

Pros: Great Service prompt attention

Cons: had to wait for parts

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Rude service. Jessica gave the worst customer service ever!!! If that's how they treat their customers, there is no way I'm trusting them with my camera!

0
★☆☆☆☆

Rude service. Jessica gave the worst customer service ever!!! If that's how they treat their customers, there is no way I'm trusting them with my camera!

 

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