Burger King

★☆☆☆☆
  • 10812 Jefferson Blvd

    Culver City, CA 90230

    Map & Directions
  • 310-558-3202

About Burger King

Categories
  • Fast Food Restaurants
Details
  • $
  • Carry Out
Hours
M-Sa 6am-midnight, Su 7am-midnight
Emails
  • gvaldovinos@bkcfm.com

Food

Food
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Dino's Burgers

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Carl's Jr.

3816 Sepulveda Blvd Culver City, CA

1.0 1
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I walked in and ordered a buck double, and looked in the bun to find two mini-patties. Not a problem, it happens, it's human error. So, restaurant policy indicates that if you order something, and the establishment gets it wrong, then you not only get your meal remade, but you get to keep the original. Or they toss it in the trash, or at least that's the policy of Rojelio the manager of this Burger King.
This was one of the rudest managers I've ever encountered. When I showed him the order, he forcibly attempted to yank the burger out of my hand, and when I proceeded to explain the policy to him, and then asked him if he knew what the restaurant policy was; he had no idea, but kept telling me I was wrong. If you don't know your own policy, then how can you prove to the customer that he's wrong? After I asked him his name, with an extreme attitude he said, "Rojelio! You don't need to know anything else."
Suddenly, I was the bad guy here?
I recommend this loser be replaced or sent to an etiquette class, preferably for the remainder of his stay at Burger King, which could be for life!

0
★☆☆☆☆

I walked in and ordered a buck double, and looked in the bun to find two mini-patties. Not a problem, it happens, it's human error. So, restaurant policy indicates that if you order something, and the establishment gets it wrong, then you not only get your meal remade, but you get to keep the original. Or they toss it in the trash, or at least that's the policy of Rojelio the manager of this Burger King.
This was one of the rudest managers I've ever encountered. When I showed him the order, he forcibly attempted to yank the burger out of my hand, and when I proceeded to explain the policy to him, and then asked him if he knew what the restaurant policy was; he had no idea, but kept telling me I was wrong. If you don't know your own policy, then how can you prove to the customer that he's wrong? After I asked him his name, with an extreme attitude he said, "Rojelio! You don't need to know anything else."
Suddenly, I was the bad guy here?
I recommend this loser be replaced or sent to an etiquette class, preferably for the remainder of his stay at Burger King, which could be for life!

Pros: it's burger king

Cons: The customer is never right

Message from Burger King

There's a Burger King® restaurant near you at 10812 Jefferson Blvd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Culver City, CA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

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