Armstrong Garden Centers

★★★☆☆
  • 3226 Wilshire Blvd

    Santa Monica, CA 90403

    Map & Directions
  • 310-829-6766

About Armstrong Garden Centers

Categories
  • Garden Centers
  • Florists
Hours
M-Su 8am-7pm
Products
  • Sod/Bark/Mulches
  • Fertilizer
  • Pest Control
  • Orchids
  • Gift Cards
  • Outdoor Kitchens
  • Outdoor Furniture
  • Pottery
  • Grills
  • Garden Gifts
  • Garden Apparel
Services
  • Landscape Design
  • Plant Installation
  • Sod Installation

Home & Garden

Home & Garden
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Armstrong Garden Centers

7540 S Sepulveda Blvd Westchester, CA

3.4 5
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.

This is a great local place in Santa Monica to find a wide variety of plants and get good advise; even if it is a chain store. My one complaint is that since they have such a good selection and give good advise it is sometimes hard to get the helps attention. But once you do it's worth the wait. Warning, you are paying full retail.

4
★★★★☆

This is a great local place in Santa Monica to find a wide variety of plants and get good advise; even if it is a chain store. My one complaint is that since they have such a good selection and give good advise it is sometimes hard to get the helps attention. But once you do it's worth the wait. Warning, you are paying full retail.

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.

My mother called and used her credit card to buy me a plant . When I went to get it, they denied any knowledge of the transaction. They kept asking me for the receipt. I explained that since the plant was a gift, my mother did not send me the receipt, and besides, she purchased over the phone and the only evidence would be the charge on her credit card statement. They kept telling me "You'll have to get a copy of the receipt," or, "You'll have to come back and...[fill in the blank with several nonsensical suggestions.]"

All the while, the plant my mother had purchased, an unusual variety which they had had to order especially to fulfill her request, was sitting in plain sight.

Finally, after being told, "You'll have to...." one time too many, I replied, "No, all I have to do is call my mother and have her credit card company refund her money." The idiot representing Armstrong's said, "Oh, well, then, you'll have to come back and speak to the manager about that." I said, "No, I don't have to do anything. You didn't fulfill your obligations and the credit card company will take care of getting my mother's money back from you. For my part, I will take my business elsewhere in the future."

My mother called them and spoke to someone who claimed she knew all about this and would call me. I got no call, so I gave them ONE LAST CHANCE and called them again. I asked to speak to the woman my mother has spoken to -- I had her name -- and the fellow I spoke to said no one by that name worked there. I asked to speak to the manager. I was put on hold. Then the SAME VOICE got back on the phone, gave me a different name, claiming to be the manager. Again, "No such person works here."

I emailed my mother and told her to get her money back as soon as she could.

I will never, ever, ever, ever, set foot at:

Armstrong Garden Center
3226 Wilshire Blvd
Santa Monica, CA 90403-2333
(310) 829-6766

ever again as long as I live.

0
★☆☆☆☆

My mother called and used her credit card to buy me a plant . When I went to get it, they denied any knowledge of the transaction. They kept asking me for the receipt. I explained that since the plant was a gift, my mother did not send me the receipt, and besides, she purchased over the phone and the only evidence would be the charge on her credit card statement. They kept telling me "You'll have to get a copy of the receipt," or, "You'll have to come back and...[fill in the blank with several nonsensical suggestions.]"

All the while, the plant my mother had purchased, an unusual variety which they had had to order especially to fulfill her request, was sitting in plain sight.

Finally, after being told, "You'll have to...." one time too many, I replied, "No, all I have to do is call my mother and have her credit card company refund her money." The idiot representing Armstrong's said, "Oh, well, then, you'll have to come back and speak to the manager about that." I said, "No, I don't have to do anything. You didn't fulfill your obligations and the credit card company will take care of getting my mother's money back from you. For my part, I will take my business elsewhere in the future."

My mother called them and spoke to someone who claimed she knew all about this and would call me. I got no call, so I gave them ONE LAST CHANCE and called them again. I asked to speak to the woman my mother has spoken to -- I had her name -- and the fellow I spoke to said no one by that name worked there. I asked to speak to the manager. I was put on hold. Then the SAME VOICE got back on the phone, gave me a different name, claiming to be the manager. Again, "No such person works here."

I emailed my mother and told her to get her money back as soon as she could.

I will never, ever, ever, ever, set foot at:

Armstrong Garden Center
3226 Wilshire Blvd
Santa Monica, CA 90403-2333
(310) 829-6766

ever again as long as I live.

Pros: Good quality plants

Cons: Poor Service. Rude personnel

.

We bought a great windbreak for our patio. It is twig-like and I haven't seen it anywhere else! Love it. The people who work there were very helpful too! Parking is easy!

4
★★★★☆

We bought a great windbreak for our patio. It is twig-like and I haven't seen it anywhere else! Love it. The people who work there were very helpful too! Parking is easy!

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.

I find myself stopping by this garden center on my way home when I walk to school and it has come to feel somewhat like it is my garden. Ample selection to look through and other than some friendly hello's no one will really bother you or even notice, giving you ample space to explore. Though the prices aren't the lowest, you might be left in a good enough mood where it just doesn't seem to matter as much.

4
★★★★☆

I find myself stopping by this garden center on my way home when I walk to school and it has come to feel somewhat like it is my garden. Ample selection to look through and other than some friendly hello's no one will really bother you or even notice, giving you ample space to explore. Though the prices aren't the lowest, you might be left in a good enough mood where it just doesn't seem to matter as much.

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I know its a chain, but these guys have great hours and an extensive selection. Plants in good condition and while its a bit pricey, its definitely convenient and the staff will always lend a hand.

4
★★★★☆

I know its a chain, but these guys have great hours and an extensive selection. Plants in good condition and while its a bit pricey, its definitely convenient and the staff will always lend a hand.

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Message from Armstrong Garden Centers

Monte Enright leads Armstrong Garden Centers as President and Chief Operating Officer. He continues our dedication to excellent customer service and gardening expertise. He has also led an expansion at Armstrong into garden lifestyle retailing, which includes a comprehensive landscape and consultation/installation division and outdoor living category, featuring outdoor furniture, barbecues and outdoor kitchens. Under Monte's leadership our associates are able to succeed in embodying Armstrong's tagline: “Gardening without Guesswork.”

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