Petsmart

★★★☆☆
Products and services for dogs, cats, birds, fish, reptiles and small animals. Pet adoption, grooming and training are also available.
  • 3775 Alton Pkwy

    Irvine, CA 92606

    Map & Directions
  • 949-252-9027

About Petsmart

Pets & Animals

Pets & Animals
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3.0 4
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PetsMart has a wide variety of products and lower prices than the other pet supply store in town. The staff is always helpful; the store is clean and it's conveniently located. Discounts are available after signing-up for the shopping discount card.

PROS: Great selection, low prices, convenient location.
CONS: Some brands of cat food are frequently out of stock.

4
★★★★☆

PetsMart has a wide variety of products and lower prices than the other pet supply store in town. The staff is always helpful; the store is clean and it's conveniently located. Discounts are available after signing-up for the shopping discount card.

PROS: Great selection, low prices, convenient location.
CONS: Some brands of cat food are frequently out of stock.

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I love petsmart....i spoil my baby so i go here often. the people are nice, they ordered something for me that i wanted that wasn't in stock. sometimes they have really really cheap things. not a very wide variety of reptiles though..

4
★★★★☆

I love petsmart....i spoil my baby so i go here often. the people are nice, they ordered something for me that i wanted that wasn't in stock. sometimes they have really really cheap things. not a very wide variety of reptiles though..

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This store is too big and unmanageable. Staff are generally high school aged kids who mean well, but don't know much about animals or the products sold in the store. You may find something on sale here, but you won't find anyone to help you chose a specific product. And I don't like the way the animals for sale are kept--they seem to get very little exercise or attention and are kind of neglected until a customer asks to take them out to play with them.

2
★★☆☆☆

This store is too big and unmanageable. Staff are generally high school aged kids who mean well, but don't know much about animals or the products sold in the store. You may find something on sale here, but you won't find anyone to help you chose a specific product. And I don't like the way the animals for sale are kept--they seem to get very little exercise or attention and are kind of neglected until a customer asks to take them out to play with them.

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Yes, it's inevitable.. that animal stench once you walk in. But that's not as bad as the customer service... Theyre not nice and they dont seem to be that willing to help (i'm talking about the Fish dept... i was there to buy a friend some fish for his bday). The person there did not seem to know too much about them and seemed happy when we left. The Cashier people are never very friendly either.

2
★★☆☆☆

Yes, it's inevitable.. that animal stench once you walk in. But that's not as bad as the customer service... Theyre not nice and they dont seem to be that willing to help (i'm talking about the Fish dept... i was there to buy a friend some fish for his bday). The person there did not seem to know too much about them and seemed happy when we left. The Cashier people are never very friendly either.

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