Mountain View Radiator

★☆☆☆☆
  • 1905 Old Middlefield Way

    Mountain View, CA 94043

    Map & Directions
  • 650-968-9146

About Mountain View Radiator

Hours
M-F 7:30am-6:30pm Sat 8am-5pm
1.0 1
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I don't even want to give them one star! They nickel and dimed me for every part and service and kept the SUV an extra day. I declined the rental car to save them some money and took light rail home but I guess the vehicle got repaired that first day after all because the manager drove it home (70 miles) that night.
Still no call in the morning so I wander over and the vehicle was ready so I paid the inflated charges. Guess they didn't call because they were going to take it out again today.
I understand having to test drive, but taking my vehicle home (70 miles) is not a test drive, it's using my vehicle without my permission; while I'm on public transportation.

1
★☆☆☆☆

I don't even want to give them one star! They nickel and dimed me for every part and service and kept the SUV an extra day. I declined the rental car to save them some money and took light rail home but I guess the vehicle got repaired that first day after all because the manager drove it home (70 miles) that night.
Still no call in the morning so I wander over and the vehicle was ready so I paid the inflated charges. Guess they didn't call because they were going to take it out again today.
I understand having to test drive, but taking my vehicle home (70 miles) is not a test drive, it's using my vehicle without my permission; while I'm on public transportation.

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Message from Mountain View Radiator

If you have questions regarding any of our services or products, or if you'd like to schedule an appointment, please don't hesitate to give us a call. We are more than happy to help in any way possible and look forward to working with you.



Mountain View Auto Repair & Towing is a family-owned business established over 20 years ago. Bill and Karen Herrera are focused on giving every customers an experience that will make them walk away feeling as if they are part of the family.



Stop by and meet the family, and you will be assure to receive the service you come to expect from your local automobile service center.

 

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