Tropical Haven

★★★★☆
  • 1707 Prescott Rd

    Modesto, CA 95350

    Map & Directions
  • 209-522-4706

About Tropical Haven

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Hours
Mon-Fri 10am-7pm, Sat 9:30am-6pm
4.1364 22
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My husband and I purchased 4 koi fish from their makeshift pond inside the store, right before the store closed. Trying to get some help, is absolutely ridiculous and they act as if we are completely unaware of what we are purchasing and

3
★★★★★

My husband and I purchased 4 koi fish from their makeshift pond inside the store, right before the store closed. Trying to get some help, is absolutely ridiculous and they act as if we are completely unaware of what we are purchasing and

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I shop there as they have very good products and reasonable prices, but I agree about the service, some of their staff are very good and friendly. others I would not by a used car from :-) The problem is a management problem and lack of customer service not products and price. I have had both very good exprience there and really bad.
but still shop there and express it when I get rude or bad service, they won't change it if you don't become a squeaky wheel. smile

3
★★★☆☆

I shop there as they have very good products and reasonable prices, but I agree about the service, some of their staff are very good and friendly. others I would not by a used car from :-) The problem is a management problem and lack of customer service not products and price. I have had both very good exprience there and really bad.
but still shop there and express it when I get rude or bad service, they won't change it if you don't become a squeaky wheel. smile

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.

Tropical Haven is the best pet store for miles around. I live more than an hour away & honestly won't go anywhere else for fish. Fresno is closer to my home but they have nothing even close. They have absolutely the best selection at the most reasonable price. To address some of the other comments about the store & staff, you obviously haven't been there much or now much about tanks as you have them for some time. Let's face it anyone who has had an aquarium for some time knows that they start to look like they need some cleaning, that's part of what happens over time. The fish are extremely well taken care of & I have yet to find any store where the quality comes even close. They get very busy in there at times, lots of people there for a reason. Sometimes you have to wait for help or questions, but if you get one of them that have been there the longest, you will get extremely accurate & helpful information. There's a reason they have been in business for so long. I have found fish there that I haven't seen anywhere else. I would refer anyone there. Just can't be beat.

5
★★★★★

Tropical Haven is the best pet store for miles around. I live more than an hour away & honestly won't go anywhere else for fish. Fresno is closer to my home but they have nothing even close. They have absolutely the best selection at the most reasonable price. To address some of the other comments about the store & staff, you obviously haven't been there much or now much about tanks as you have them for some time. Let's face it anyone who has had an aquarium for some time knows that they start to look like they need some cleaning, that's part of what happens over time. The fish are extremely well taken care of & I have yet to find any store where the quality comes even close. They get very busy in there at times, lots of people there for a reason. Sometimes you have to wait for help or questions, but if you get one of them that have been there the longest, you will get extremely accurate & helpful information. There's a reason they have been in business for so long. I have found fish there that I haven't seen anywhere else. I would refer anyone there. Just can't be beat.

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Been doing freshwater for about 10 years now and have shopped many local fish stores from Sacramento, Berkeley, Contra Costa County, and now in the Central Valley. Tropical Haven is by FAR my favorite fish and supply store to date. The

3
★★★★★

Been doing freshwater for about 10 years now and have shopped many local fish stores from Sacramento, Berkeley, Contra Costa County, and now in the Central Valley. Tropical Haven is by FAR my favorite fish and supply store to date. The

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I've been there before for other things....I do like their selection of fish but as you've read by other posts, the fish are dying and the place needs a clean up.....and to get service is like pulling teeth there....Also, I bought 60 feeders to help re-cycle a 55 gallon tank that my neighbor gave me and I knew some to most would die...I just wanted them to crap and eat to help balance the water after the rocks were cycled from a different fish in the tank and was out of the tank for like 2-3 days tops....I've got about a DOZEN left.... WAY more death rate than I expected and have had on ANY other tank I've owned in the past.....The sad part is that I'll probably still go there since I know what I'm doing and what fish I want as opposed to going to Petsmart or somewhere else.....but there really isn't any other tropical fish stores in the immediate area....so I'm kinda stuck......If you go there, KNOW WHAT YOU WANT...be educated.....don't go in there as a novice...I feel you'll get bad advice...probably worse than going to Petsmart and getting advice from some high school kid who doesn't know crap.....

3
★★★☆☆

I've been there before for other things....I do like their selection of fish but as you've read by other posts, the fish are dying and the place needs a clean up.....and to get service is like pulling teeth there....Also, I bought 60 feeders to help re-cycle a 55 gallon tank that my neighbor gave me and I knew some to most would die...I just wanted them to crap and eat to help balance the water after the rocks were cycled from a different fish in the tank and was out of the tank for like 2-3 days tops....I've got about a DOZEN left.... WAY more death rate than I expected and have had on ANY other tank I've owned in the past.....The sad part is that I'll probably still go there since I know what I'm doing and what fish I want as opposed to going to Petsmart or somewhere else.....but there really isn't any other tropical fish stores in the immediate area....so I'm kinda stuck......If you go there, KNOW WHAT YOU WANT...be educated.....don't go in there as a novice...I feel you'll get bad advice...probably worse than going to Petsmart and getting advice from some high school kid who doesn't know crap.....

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Good selection of fish, although the tanks look absolutely disgusting. Staff isn't as knowledgeable as they seem to think they are and are also rather RUDE. Is it really a chore to help a paying customer? They sure act like it is. In the fish room, it's not easy to get someone to assist you. I went there and walked around the room for upwards of 30 minutes trying to get someone to help me to no avail. As I started to walk out finally one of the ladies there said "Can I help you?" ummm too little too late IMO.

Store is cluttered and products on the shelves are dusty. I refuse to buy dog food there because I don't even know how long its been sitting out.

This store has a lot of potential but they really need to get some more friendly staff working in there and start paying a little more attention to the cleanliness of their tanks.

3
★★★☆☆

Good selection of fish, although the tanks look absolutely disgusting. Staff isn't as knowledgeable as they seem to think they are and are also rather RUDE. Is it really a chore to help a paying customer? They sure act like it is. In the fish room, it's not easy to get someone to assist you. I went there and walked around the room for upwards of 30 minutes trying to get someone to help me to no avail. As I started to walk out finally one of the ladies there said "Can I help you?" ummm too little too late IMO.

Store is cluttered and products on the shelves are dusty. I refuse to buy dog food there because I don't even know how long its been sitting out.

This store has a lot of potential but they really need to get some more friendly staff working in there and start paying a little more attention to the cleanliness of their tanks.

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i went into tropical haven today and the DID NOT give me the right advice for the fish i bought. i told them that i have a tank established that has a high ph is that alright for this fish? all they told me was that the water had to be 85 to 90 degree (which is wrong)nothing more. turns out that the ph has to be low and now my fish is fighting for his life while i try to bring my ph down.i pray that he makes it cuz he was kind of expensive. one more thing they are very rude..

1
★☆☆☆☆

i went into tropical haven today and the DID NOT give me the right advice for the fish i bought. i told them that i have a tank established that has a high ph is that alright for this fish? all they told me was that the water had to be 85 to 90 degree (which is wrong)nothing more. turns out that the ph has to be low and now my fish is fighting for his life while i try to bring my ph down.i pray that he makes it cuz he was kind of expensive. one more thing they are very rude..

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This is the ONLY place I have found in Modesto to sell live tubiflex worms. The store is not as nicely "done" as other Modesto stores, but the worms and crickets I have purchased there are very good. The prices for said worms/crickets is reasonable and the staff is very friendly. They do have a lot of interesting products for dragons, etc., and I will continue to get my wriggly, jumpy and dragon goodies there. :)

4
★★★★☆

This is the ONLY place I have found in Modesto to sell live tubiflex worms. The store is not as nicely "done" as other Modesto stores, but the worms and crickets I have purchased there are very good. The prices for said worms/crickets is reasonable and the staff is very friendly. They do have a lot of interesting products for dragons, etc., and I will continue to get my wriggly, jumpy and dragon goodies there. :)

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I recently bought a nice looking mini rex from this pet store and was very pleased with the selection I had to chose from. The selection was better than most pet stores and you could tell who ever bred or raised the babies took pride in what they were doing.

4
★★★★☆

I recently bought a nice looking mini rex from this pet store and was very pleased with the selection I had to chose from. The selection was better than most pet stores and you could tell who ever bred or raised the babies took pride in what they were doing.

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.

I love tropical haven they are a wealth of information on just about every thing and have just about every thing you would ever need the downside they do need a clean up and could be a LOT more organized, there prices are very reasonable against some of the bigger stores and you will actually get a honest knowledgeable answer from the staff instead of some high school kid who knows absolutely nothing like petsmartalthough i was there this morning and a lot of there tanks did have dead fish in them which stopped me from purchasing a fish i have grown my tank to what it is over the last 4 years and i wasn't about to chance infecting it with a new addition from the store i would give this store a b - just for the fact it is a great place to shop but does need a clean up

3
★★★☆☆

I love tropical haven they are a wealth of information on just about every thing and have just about every thing you would ever need the downside they do need a clean up and could be a LOT more organized, there prices are very reasonable against some of the bigger stores and you will actually get a honest knowledgeable answer from the staff instead of some high school kid who knows absolutely nothing like petsmartalthough i was there this morning and a lot of there tanks did have dead fish in them which stopped me from purchasing a fish i have grown my tank to what it is over the last 4 years and i wasn't about to chance infecting it with a new addition from the store i would give this store a b - just for the fact it is a great place to shop but does need a clean up

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.

I live 45 minutes from Tropical Haven, but I will go no place else to buy fish, supplies, etc. Ted, Bernie and the gals that work there are a wealth of knowledge. Although, I agree about the appearance of the store, it reminds me of what I was used to as a kid. I remember the stores that had stuff everywhere and a separate fish room that was humid and musty. It is much better than the sterile big box stores with the less than informed staff. My favorite fish from Tropical Haven are discus. The specimens I have picked up from that store have proved to be much hardier than those I have purchased before finding Ted's store. I would recommend this place to anyone - starter or expert!

5
★★★★★

I live 45 minutes from Tropical Haven, but I will go no place else to buy fish, supplies, etc. Ted, Bernie and the gals that work there are a wealth of knowledge. Although, I agree about the appearance of the store, it reminds me of what I was used to as a kid. I remember the stores that had stuff everywhere and a separate fish room that was humid and musty. It is much better than the sterile big box stores with the less than informed staff. My favorite fish from Tropical Haven are discus. The specimens I have picked up from that store have proved to be much hardier than those I have purchased before finding Ted's store. I would recommend this place to anyone - starter or expert!

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.

Bernie and Ted (The Owners) have made Tropical haven the best pet store in Modesto! Their staff is top notch in service and they usually have answers to just about any question you might think up. The selection is superb for a non-franchise store and the quality of thier goods is exceptional. However, this store has one major downside. Saddly, the store is almost always cluttered and disorganized and the fish tanks are borderline gross. A simple store make over and a little more attention to the cleanlieness of the tanks would go a long way to making this store the perfect local pet super store!!!!

4
★★★★☆

Bernie and Ted (The Owners) have made Tropical haven the best pet store in Modesto! Their staff is top notch in service and they usually have answers to just about any question you might think up. The selection is superb for a non-franchise store and the quality of thier goods is exceptional. However, this store has one major downside. Saddly, the store is almost always cluttered and disorganized and the fish tanks are borderline gross. A simple store make over and a little more attention to the cleanlieness of the tanks would go a long way to making this store the perfect local pet super store!!!!

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good place for supplies, their livestock selection is big, but its very dirty, poorly managed, dead fish in almost every tank. Saltwater fish are poorly handled, somebody should report them to the animal humane society.

3
★★★☆☆

good place for supplies, their livestock selection is big, but its very dirty, poorly managed, dead fish in almost every tank. Saltwater fish are poorly handled, somebody should report them to the animal humane society.

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.

Tropical Haven is by the far best place to shop for pet supplies. I just love going into the fish room and browse as they have the best selection and prices. I drive from Sonora just to shop there. We have a fish store here "McClouds", but the prices are outageous! I give Tropical Haven an A+.

5
★★★★★

Tropical Haven is by the far best place to shop for pet supplies. I just love going into the fish room and browse as they have the best selection and prices. I drive from Sonora just to shop there. We have a fish store here "McClouds", but the prices are outageous! I give Tropical Haven an A+.

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.

Hey! I went to Tropical Haven on Wednesday. A friend gave me their 75 gallon tank. I am setting up a salt water tank with maybe some coral. I ran into Ted, (the owner) who advised me on the starter fish and adding live rock. He is really cool and very knowing. I even ordered a cool Emperor Fish to add to my tank. He has tons of salt water & fresh water fish & supplies.

5
★★★★★

Hey! I went to Tropical Haven on Wednesday. A friend gave me their 75 gallon tank. I am setting up a salt water tank with maybe some coral. I ran into Ted, (the owner) who advised me on the starter fish and adding live rock. He is really cool and very knowing. I even ordered a cool Emperor Fish to add to my tank. He has tons of salt water & fresh water fish & supplies.

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I really love Tropical Haven! I was told of this pet shop from friends who live in the area. I just purchased a large size salt water tank and live rock. Bernie the manager was extremely helpful! I would highly recommend this place!

5
★★★★★

I really love Tropical Haven! I was told of this pet shop from friends who live in the area. I just purchased a large size salt water tank and live rock. Bernie the manager was extremely helpful! I would highly recommend this place!

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.

My husband & I have gone to Tropical Haven for over 15+ years. The store owner, Ted is an excellent wealth of information. They have a wide variety of fish (salt & fresh water) and supplies. They also have a large selction of birds, reptiles and other animals. They are able to order whatever you may need.

We now live in Walnut Creek (SF Bay Area) and drive the 1 hour and half one way to their store. It is well worth the trip and time!

We just purchased our third tank, 120 gallon salt water tank from Ted. It is just beautiful! Everyone who comes into our home comments on the tank and the set-up! They have tons of other pet supplies (dogs, cats). They have a wide selection of pet food as well! The prices are really great!

Terri

5
★★★★★

My husband & I have gone to Tropical Haven for over 15+ years. The store owner, Ted is an excellent wealth of information. They have a wide variety of fish (salt & fresh water) and supplies. They also have a large selction of birds, reptiles and other animals. They are able to order whatever you may need.

We now live in Walnut Creek (SF Bay Area) and drive the 1 hour and half one way to their store. It is well worth the trip and time!

We just purchased our third tank, 120 gallon salt water tank from Ted. It is just beautiful! Everyone who comes into our home comments on the tank and the set-up! They have tons of other pet supplies (dogs, cats). They have a wide selection of pet food as well! The prices are really great!

Terri

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.

The good: There were many (like a dozen species or more) fish here that I've never seen in a shop before. They prices ranged for at least good to excellent. Large selection of hard goods and freshwater livestock, less marine livestock. Good tank prices. Also bird supplies, dog and cat supplies, etc.

The bad: Low overhead comes with a tacky location and there were way too many dead and some sick fish in the tanks. Many tanks which looked dirty had excellent-looking and healthy fish in them (sorta like some of my tanks) but this store could be so much more than it is if they'd maintain the tanks better and get after removing dead fish and quarantining the sick ones.

I buy fish here and recommend the store. I would trust the owner's advice. This is a much-better Pet Club. :>

4
★★★★☆

The good: There were many (like a dozen species or more) fish here that I've never seen in a shop before. They prices ranged for at least good to excellent. Large selection of hard goods and freshwater livestock, less marine livestock. Good tank prices. Also bird supplies, dog and cat supplies, etc.

The bad: Low overhead comes with a tacky location and there were way too many dead and some sick fish in the tanks. Many tanks which looked dirty had excellent-looking and healthy fish in them (sorta like some of my tanks) but this store could be so much more than it is if they'd maintain the tanks better and get after removing dead fish and quarantining the sick ones.

I buy fish here and recommend the store. I would trust the owner's advice. This is a much-better Pet Club. :>

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.

I have been in every fish store in the area. Tropical Haven has the widest selection of Fish and Supplies in the area. Unfortunately it is always dirty and poorly orginized. There are always several tanks with dead fish in them. While I do purchase fish here I am always careful to inspect them for disease and I'm careful to keep them in a separate tank for a week before adding them to my tank. I wish they would clean up and get orginized but this probably won't happen unless someone else takes over.

PROS: Wide selection of supplies and Fish
CONS: Dirty, poorly orginized, dead fish in tanks.

3
★★★☆☆

I have been in every fish store in the area. Tropical Haven has the widest selection of Fish and Supplies in the area. Unfortunately it is always dirty and poorly orginized. There are always several tanks with dead fish in them. While I do purchase fish here I am always careful to inspect them for disease and I'm careful to keep them in a separate tank for a week before adding them to my tank. I wish they would clean up and get orginized but this probably won't happen unless someone else takes over.

PROS: Wide selection of supplies and Fish
CONS: Dirty, poorly orginized, dead fish in tanks.

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.

Went to Tropical Haven for the first time yesterday (6-23-06) and received a great deal on a new tank and set up! We bought a 46 Gal. Glass bow front tank with hood and 36" hood light for $159.99! and then received 10% off on ever thing else we bought on this visit and the next two in case we forgot anything. We where told about this store from a guy that works at Petsmart! What a great find!

5
★★★★★

Went to Tropical Haven for the first time yesterday (6-23-06) and received a great deal on a new tank and set up! We bought a 46 Gal. Glass bow front tank with hood and 36" hood light for $159.99! and then received 10% off on ever thing else we bought on this visit and the next two in case we forgot anything. We where told about this store from a guy that works at Petsmart! What a great find!

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I travel 30 miles to Modesto twice a month just to go to Tropical Haven. They are the only local place (that I know of) that sells bulk crickets (1000 for $15ish)! The employees are all wonderful and knowledgeable. They provide great service and great prices. All of the animals that they sell are in excellent health. I received a great deal of help and guidance when I was setting up my first saltwater tank and definitely have not been able to find the same assistance anywhere else. They sell practically everything you need for every kind of animal you could possibly have. I have reptiles, amphibians, rodents, fish (fresh/brackish/salt), a rabbit and four cats which all benefit from my shopping at Tropical Haven.

5
★★★★★

I travel 30 miles to Modesto twice a month just to go to Tropical Haven. They are the only local place (that I know of) that sells bulk crickets (1000 for $15ish)! The employees are all wonderful and knowledgeable. They provide great service and great prices. All of the animals that they sell are in excellent health. I received a great deal of help and guidance when I was setting up my first saltwater tank and definitely have not been able to find the same assistance anywhere else. They sell practically everything you need for every kind of animal you could possibly have. I have reptiles, amphibians, rodents, fish (fresh/brackish/salt), a rabbit and four cats which all benefit from my shopping at Tropical Haven.

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After going to other pet stores in town, Tropical Haven has some of the best prices. The staff has answers for any questions you may have. I highly recommend them for you pet shop needs.

4
★★★★☆

After going to other pet stores in town, Tropical Haven has some of the best prices. The staff has answers for any questions you may have. I highly recommend them for you pet shop needs.

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