Big 5 Sporting Goods

★☆☆☆☆
  • 43 W Thousand Oaks Blvd

    Thousand Oaks, CA 91360

    Map & Directions
  • 805-497-3233

About Big 5 Sporting Goods

Categories
Hours
Sun 9:30am-8pm, Mon-Thu 10am-9pm, Fri 9:30am-9:30pm, Sat 9am-9pm

Sports & Recreation

Sports & Recreation
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Terrible store lackluster service and low efficiency. Cannot handle returns without receipt. Won't provide store credit, their assistant manager Jose recommends I shop elsewhere for that feature.

When I originally purchased the item it took over a half hour to purchase an item because they only had 1 cashier and were waiting for someone in the stockroom to bring tennis racket sleeve. They made no attempt to cater to the other 3 customers in line and we were forced to wait until finally the cashier herself went to retrieve the item.

There is no room for these antiquated stores in this modern world where both service and low prices are the least of their concerns.

1
★☆☆☆☆

Terrible store lackluster service and low efficiency. Cannot handle returns without receipt. Won't provide store credit, their assistant manager Jose recommends I shop elsewhere for that feature.

When I originally purchased the item it took over a half hour to purchase an item because they only had 1 cashier and were waiting for someone in the stockroom to bring tennis racket sleeve. They made no attempt to cater to the other 3 customers in line and we were forced to wait until finally the cashier herself went to retrieve the item.

There is no room for these antiquated stores in this modern world where both service and low prices are the least of their concerns.

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