Windhaven Kennel

★★★☆☆

Pets & Animals

Pets & Animals
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Patty's Critter Collection

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2.75 4
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I purchased a puppy from this breeder. Puppy came home with Giardia. Giardia is a parasite that infects the intestines of dogs and it has a 2 week incubation period. After having the puppy for 3 days, she presented with bloody diarrhea. I treated her at the vet right away and 2 weeks after that my other dog contracted Giardia. This breeder blamed the parasite on stress. That's a bunch of BULL! She came home with it from your dirty facility. Now I have had gross diarrhea for 3 weeks in my backyard. Thanks a bunch.

1
★☆☆☆☆

I purchased a puppy from this breeder. Puppy came home with Giardia. Giardia is a parasite that infects the intestines of dogs and it has a 2 week incubation period. After having the puppy for 3 days, she presented with bloody diarrhea. I treated her at the vet right away and 2 weeks after that my other dog contracted Giardia. This breeder blamed the parasite on stress. That's a bunch of BULL! She came home with it from your dirty facility. Now I have had gross diarrhea for 3 weeks in my backyard. Thanks a bunch.

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I have taken my dogs to be boarded there for year's. Linda and the her staff has always been very professional and caring of my animals. They have always been clean and very happy, I would highly recommend Windhaven Kennel, they truely care about all the animals. My wife and I purchased a Bernese from Linda a few months ago and have been totally happy with our new addition. Linda has been available for us with advice and help on training. I give Linda and Windhave Kennel a 10 star rating.

5
★★★★★

I have taken my dogs to be boarded there for year's. Linda and the her staff has always been very professional and caring of my animals. They have always been clean and very happy, I would highly recommend Windhaven Kennel, they truely care about all the animals. My wife and I purchased a Bernese from Linda a few months ago and have been totally happy with our new addition. Linda has been available for us with advice and help on training. I give Linda and Windhave Kennel a 10 star rating.

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Be leary of a place that answers the phone"Hello" and not with a business greeting. Also, may only visit with an appointment. Recently my daughter took our pet there, and had an uneasy feeling. Climate control apparently meant the dog was able to crawl through an opening for shelter. It was 106 degrees outside, and our little guy is an inside pet. They placed him in a run on the outside, and did not show my daughter their facility. She arrived home and could not shake the feeling and went back to get our dog. He had only been there less than 2 hours. They refused to open the gates, saying they were closed. 2:30 in the afternoon on a Friday. They told her to come back the next day. With much pleading they finally relinquished out pet, stating the office was not open. They insist on being paid in advance. On Monday when I returned I spoke with the "owner" Linda, about the entire situation. She said that they do not refund, that they credit. I explained that I had no intentions of leaving my animal there, and that, that was the first and only time I ever tried boarding him. She said there were costs incurred and the need to clean the kennel. I agreed that for the less than 2 hour stay I would pay for the one day fee. She did not like that I refused to take a credit, and said they don't want customers like me any how. She said she would refund me the balance of 15.00. I said, the balance was 30.00, after keeping the first 15.00 for cleaning fees. Linda, then said she would put the 30.00 in the mail....which was 1.5 weeks ago, and still no check! No answer to calls either. Before hanging up Linda inguired why my daughter did not call, "Can't she fight her own battles?" she stated. I then informed Linda that the animal was mine, as well as the fee paid, and did she feel it was easier to intimitate a young lady without many life experiences, at which she just replied' " I will send you your money." So, where is my check? I would never recommend this place.

1
★☆☆☆☆

Be leary of a place that answers the phone"Hello" and not with a business greeting. Also, may only visit with an appointment. Recently my daughter took our pet there, and had an uneasy feeling. Climate control apparently meant the dog was able to crawl through an opening for shelter. It was 106 degrees outside, and our little guy is an inside pet. They placed him in a run on the outside, and did not show my daughter their facility. She arrived home and could not shake the feeling and went back to get our dog. He had only been there less than 2 hours. They refused to open the gates, saying they were closed. 2:30 in the afternoon on a Friday. They told her to come back the next day. With much pleading they finally relinquished out pet, stating the office was not open. They insist on being paid in advance. On Monday when I returned I spoke with the "owner" Linda, about the entire situation. She said that they do not refund, that they credit. I explained that I had no intentions of leaving my animal there, and that, that was the first and only time I ever tried boarding him. She said there were costs incurred and the need to clean the kennel. I agreed that for the less than 2 hour stay I would pay for the one day fee. She did not like that I refused to take a credit, and said they don't want customers like me any how. She said she would refund me the balance of 15.00. I said, the balance was 30.00, after keeping the first 15.00 for cleaning fees. Linda, then said she would put the 30.00 in the mail....which was 1.5 weeks ago, and still no check! No answer to calls either. Before hanging up Linda inguired why my daughter did not call, "Can't she fight her own battles?" she stated. I then informed Linda that the animal was mine, as well as the fee paid, and did she feel it was easier to intimitate a young lady without many life experiences, at which she just replied' " I will send you your money." So, where is my check? I would never recommend this place.

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This is a really nice place, very clean with a knowledgable and caring staff. It was so much nicer than I expected a kennel to be and the caretakers were extremely patient in answering all of my questions. And as far as value, you get much more than you pay for.
My dogs are part of my family and I am very particular about where they stay.
Highly recommend.

4
★★★★☆

This is a really nice place, very clean with a knowledgable and caring staff. It was so much nicer than I expected a kennel to be and the caretakers were extremely patient in answering all of my questions. And as far as value, you get much more than you pay for.
My dogs are part of my family and I am very particular about where they stay.
Highly recommend.

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