Petco

★★★★☆
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  • 8501 Fletcher Pkwy

    La Mesa, CA 91942

    Map & Directions
  • 619-337-0701

Pets & Animals

Pets & Animals
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Pet People Inc

8011 University Ave Ste C1 La Mesa, CA

3.625 8
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re:Nikita's experience. You know I've never heard of someone taking back hamsters after a year. Don't they live only a few years. Just put them on craiglist someone would love to get a free hamster. I just re-homed my Guinea pig to a loving person that had more time and lots of attention to him the little guy. It was my pleasure to let her enjoy it as much as I did. I've been coming to this Petco for about 10 years for my 2 dogs for nail clippings. Only once did they have a problem with my dog and that was due to someone new that the dog just didn't seem comfortable with. The girl was really apologetic and let me return on another day to finish the clipping when someone more experience was there, or offered a refund. Everywhere you go you will have on occasion a negative experience of sort. Doesn't mean the store as a whole is awful. Sometimes people just want to much for free. Step back and put yourself in their shoes and maybe you will feel different. Petco your Fletcher Pkwy store staff are super nice and helpful. Thx :)

4
★★★★☆

re:Nikita's experience. You know I've never heard of someone taking back hamsters after a year. Don't they live only a few years. Just put them on craiglist someone would love to get a free hamster. I just re-homed my Guinea pig to a loving person that had more time and lots of attention to him the little guy. It was my pleasure to let her enjoy it as much as I did. I've been coming to this Petco for about 10 years for my 2 dogs for nail clippings. Only once did they have a problem with my dog and that was due to someone new that the dog just didn't seem comfortable with. The girl was really apologetic and let me return on another day to finish the clipping when someone more experience was there, or offered a refund. Everywhere you go you will have on occasion a negative experience of sort. Doesn't mean the store as a whole is awful. Sometimes people just want to much for free. Step back and put yourself in their shoes and maybe you will feel different. Petco your Fletcher Pkwy store staff are super nice and helpful. Thx :)

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I'd had some issues previously with the groomig services and this was my last try before changing groomers. My Bicho-Poo was a mess as I am disabled and had some trouble being able to get her groomed. Georgia was Groomed by Eric Otsuka and he was AMAZING! I will definitely be taking Georgia back to him in the future. She came out and her ears and teeth were cleaner then they've ever been. I definitely recommend Eric to anyone looking for an outstanding and professional groomer!

5
★★★★★

I'd had some issues previously with the groomig services and this was my last try before changing groomers. My Bicho-Poo was a mess as I am disabled and had some trouble being able to get her groomed. Georgia was Groomed by Eric Otsuka and he was AMAZING! I will definitely be taking Georgia back to him in the future. She came out and her ears and teeth were cleaner then they've ever been. I definitely recommend Eric to anyone looking for an outstanding and professional groomer!

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To Nikita: Be a responsible pet owner and care for the animal you made a commitment to. (With real money) Animals are not lamps to be returned when you "insert lame excuse here". If you need to rehome them, then rehome them but store returns on live animals is irresponsible.

4
★★★★☆

To Nikita: Be a responsible pet owner and care for the animal you made a commitment to. (With real money) Animals are not lamps to be returned when you "insert lame excuse here". If you need to rehome them, then rehome them but store returns on live animals is irresponsible.

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to Nikita: News Flash: You dont just get something because its cheap! You think that the manufactuares of the boxes say "o here you go petco have this for free because its so cheap for us to make!" NO! o and I CANT BELIEVE THE MANAGER DIDNT STOP TALKING TO ANOTHER CUSTOMER ON THE PHONE AND RUN TO YOU TO HELP YOU!!! I Hate people who think the world revolves around them.
But onto the review, I love that petco and shop there all the time and have nothing but great things to say about them.

5
★★★★★

to Nikita: News Flash: You dont just get something because its cheap! You think that the manufactuares of the boxes say "o here you go petco have this for free because its so cheap for us to make!" NO! o and I CANT BELIEVE THE MANAGER DIDNT STOP TALKING TO ANOTHER CUSTOMER ON THE PHONE AND RUN TO YOU TO HELP YOU!!! I Hate people who think the world revolves around them.
But onto the review, I love that petco and shop there all the time and have nothing but great things to say about them.

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I own two dwarf hamsters and unfortunately I will be moving out of state so I will have to take the animals back. After speaking with a petco associate from the mission gorge store(I believe) iI was informed that I can pick up a small animal box so it would be easy to transfer the hamsters from my house back to the store. Petco in La Mesa happened to be closer to my house so I stopped there to pick them up. an associate in which was vary rude told me they had no room but to go to the small animals department for assistance, so I did. I explained my situation and the lady associate told me that "the boxes cost money for the store and the best i can do for u is give u this..." which was a beat up (huge) box, keep in mind that I purchased the hamsters there a year earlier WITH MONEY! I took the box then to realize that my hamsters don't get along and I cant put them together in one box. I went back to speak with a manager(Cheryl) thinking she would be customer service friendly and boy was I wrong. She told me how they cost money for the store after rudely rolling her eyes and holding her finger up because she was on a personal call... As a loyal customer who purchases food, toys, housing etc. I should in no way be treated that way. They were absolutely RUDE and I'm not just saying that because I didn't get the "paper boxes" that cost soo much... I'M NEVER BUYING ANYTHING FROM THERE AGAIN!

1
★☆☆☆☆

I own two dwarf hamsters and unfortunately I will be moving out of state so I will have to take the animals back. After speaking with a petco associate from the mission gorge store(I believe) iI was informed that I can pick up a small animal box so it would be easy to transfer the hamsters from my house back to the store. Petco in La Mesa happened to be closer to my house so I stopped there to pick them up. an associate in which was vary rude told me they had no room but to go to the small animals department for assistance, so I did. I explained my situation and the lady associate told me that "the boxes cost money for the store and the best i can do for u is give u this..." which was a beat up (huge) box, keep in mind that I purchased the hamsters there a year earlier WITH MONEY! I took the box then to realize that my hamsters don't get along and I cant put them together in one box. I went back to speak with a manager(Cheryl) thinking she would be customer service friendly and boy was I wrong. She told me how they cost money for the store after rudely rolling her eyes and holding her finger up because she was on a personal call... As a loyal customer who purchases food, toys, housing etc. I should in no way be treated that way. They were absolutely RUDE and I'm not just saying that because I didn't get the "paper boxes" that cost soo much... I'M NEVER BUYING ANYTHING FROM THERE AGAIN!

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The staff was so rude! When I took my dog to get her nails clipped, they made me get her shot records faxed from our vet 200 miles away. Then, after receiving the shot records, my vets office had listed her as brown and black, rather than white and black. Now they are accusing me of not using the correct dog to match the records. When my vet changed it and offered to re-fax, I told them to forget it because I was never going to patronize Petco again. The PETSMART a couple blocks down on FLETCHER is much nicer, and she got a bandana and perfume spray with her clipping, at a cheaper price than Petco, too....

1
★☆☆☆☆

The staff was so rude! When I took my dog to get her nails clipped, they made me get her shot records faxed from our vet 200 miles away. Then, after receiving the shot records, my vets office had listed her as brown and black, rather than white and black. Now they are accusing me of not using the correct dog to match the records. When my vet changed it and offered to re-fax, I told them to forget it because I was never going to patronize Petco again. The PETSMART a couple blocks down on FLETCHER is much nicer, and she got a bandana and perfume spray with her clipping, at a cheaper price than Petco, too....

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This PETCO has the longest hours-- 8 to 10-- of any I've seen, and they also have more stuff.
We always take our dog into the salon here and they do a great job.
The bird selection isn't extensive-- last time I was there it was a cockatiel, parakeets, finches and one canary.
They seem to have more reptiles than other PETCOs.

5
★★★★★

This PETCO has the longest hours-- 8 to 10-- of any I've seen, and they also have more stuff.
We always take our dog into the salon here and they do a great job.
The bird selection isn't extensive-- last time I was there it was a cockatiel, parakeets, finches and one canary.
They seem to have more reptiles than other PETCOs.

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I've never needed to use their grooming or boarding services, which I've heard are questionable. But, I can speak for their products. Their sales are superb and you can get seasonal toys at half off, which is great for me because my cat doesn't care if his mouse has a Santa hat on or not as long as he has said toy. The staff has always been helpful and parking is easy.

4
★★★★☆

I've never needed to use their grooming or boarding services, which I've heard are questionable. But, I can speak for their products. Their sales are superb and you can get seasonal toys at half off, which is great for me because my cat doesn't care if his mouse has a Santa hat on or not as long as he has said toy. The staff has always been helpful and parking is easy.

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