Allstate Insurance Companies

★★★☆☆

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Thierry Hugand - State Farm Insurance Agent

1952 Union St San Francisco, CA

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State Farm Insurance

556 Castro St San Francisco, CA

2.6667 3
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December 15, 2006

I strongly suggest anyone and everyone NOT to use Allstate. They will do everything possible to keep from paying out for a claim? Here?s my situation?

On November 8th, when I was having breakfast my glass of milk slipped out of my hand and spilled all over my laptop. Yes, crap happens? It was one of those mornings I was checking my email before leaving for work. I?m a full-time computer technician and living on a dairy farm just south of Harvard. I contacted my agent, and he said the renter?s insurance doesn?t cover any accidental damage like that. So, I took and threw the laptop in the dumpster since everything was fried in it.

Then on November 10th, my wife?s laptop got damaged by the thunderstorm that we had roll through out area that night. I waited until Monday the 13th to call the insurance company. Went all the way through the procedures of filing the claim. Gave them a full insurance evaluation that we as computer technicians are trained to do.

Well, they called my back a week later and said that they rejected the claim. I called customer service and asked them, they said that because they believed that I was trying to get the same laptop fixed under two different claims. I asked them ?Am I the only one that owns more than one laptop???? The agent couldn?t respond. I told them it was a week of bad luck all the way around. Even on the farm, we lost 2 cows, out of 30. That?s a big loss. The first laptop was made by a company called Spartan. The second was a Dell. The Spartan was only worth about $1200, but my wife?s Dell was one with large hard drives, 17in LCD, a newer Core Dou chip? It cost around $2200 when I first purchased it. That?s a big loss if you ask me?

Now the Insurance company wants to do absolutely nothing about it. They said, I could file a lawsuit with an attorney. But, by the time I do that, I might as well purchase a new laptop. Attorneys aren?t cheap.

My suggestion, get your insurance from State Farm or Country Companies. I went to Allstate because they offered a lower renter?s insurance policy for me. BIG MISTAKE.

Thanks
Tim

1
★☆☆☆☆

December 15, 2006

I strongly suggest anyone and everyone NOT to use Allstate. They will do everything possible to keep from paying out for a claim? Here?s my situation?

On November 8th, when I was having breakfast my glass of milk slipped out of my hand and spilled all over my laptop. Yes, crap happens? It was one of those mornings I was checking my email before leaving for work. I?m a full-time computer technician and living on a dairy farm just south of Harvard. I contacted my agent, and he said the renter?s insurance doesn?t cover any accidental damage like that. So, I took and threw the laptop in the dumpster since everything was fried in it.

Then on November 10th, my wife?s laptop got damaged by the thunderstorm that we had roll through out area that night. I waited until Monday the 13th to call the insurance company. Went all the way through the procedures of filing the claim. Gave them a full insurance evaluation that we as computer technicians are trained to do.

Well, they called my back a week later and said that they rejected the claim. I called customer service and asked them, they said that because they believed that I was trying to get the same laptop fixed under two different claims. I asked them ?Am I the only one that owns more than one laptop???? The agent couldn?t respond. I told them it was a week of bad luck all the way around. Even on the farm, we lost 2 cows, out of 30. That?s a big loss. The first laptop was made by a company called Spartan. The second was a Dell. The Spartan was only worth about $1200, but my wife?s Dell was one with large hard drives, 17in LCD, a newer Core Dou chip? It cost around $2200 when I first purchased it. That?s a big loss if you ask me?

Now the Insurance company wants to do absolutely nothing about it. They said, I could file a lawsuit with an attorney. But, by the time I do that, I might as well purchase a new laptop. Attorneys aren?t cheap.

My suggestion, get your insurance from State Farm or Country Companies. I went to Allstate because they offered a lower renter?s insurance policy for me. BIG MISTAKE.

Thanks
Tim

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I was comparing car insurance companies for reasonable insurance rates. Allstate was one of my top choices. I've heard good thing about them so I decided to get a quote. In calling them and trying to make an appointment, I didn't have a good experience. They had an unreasonable waiting time and the customer service rep was not very pleasant. I went ahead and asked for rates and was pleased on the timing when they sent it to me. I'm still reviewing the policies to see which is better for me.

3
★★★☆☆

I was comparing car insurance companies for reasonable insurance rates. Allstate was one of my top choices. I've heard good thing about them so I decided to get a quote. In calling them and trying to make an appointment, I didn't have a good experience. They had an unreasonable waiting time and the customer service rep was not very pleasant. I went ahead and asked for rates and was pleased on the timing when they sent it to me. I'm still reviewing the policies to see which is better for me.

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Russ handles my home and auto insurance. He and his wonderful staff really know the insurance business. They are not as cheap as some but well worth it for the service they give.

4
★★★★☆

Russ handles my home and auto insurance. He and his wonderful staff really know the insurance business. They are not as cheap as some but well worth it for the service they give.

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